We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... もっと見る
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We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... もっと見る
Very helpful and friendly staff but not pushy as I was just browsing. I was impressed with the 50% off sale and in the end I did purchase several items.
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Castle Lane West, West Mall, BH8 9UY, Bournemouth, 英国
- 01202 155674
4.9
優良
668件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Great help from member of staff
Great help from member of staff
Great knowledge re the product I was purchasing , all in all very helpful
Will use procook again
2026年4月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Bournemouth からの回答
We appreciate you sharing that our staff is fabulous and has good knowledge. We are so happy about the positive feedback!
ProCook - Bournemouth からの回答
We appreciate you letting us know our staff was friendly, pleasant, and helpful; it means a lot to our team.
ProCook - Bournemouth からの回答
We're glad you found our staff helpful and our product a great value. Thank you for your positive feedback; we appreciate it.
The staff were very friendly and…
The staff were very friendly and helpful, they knew the products well too
2026年4月16日
ProCook - Bournemouth からの回答
We appreciate you sharing that our staff was friendly, helpful, and knew the products well! We're so happy to hear about your nice experience.
Lovely shop
2026年4月20日
First experience with Pro Cook and it’s very positive
We bought a 16 piece dinner set and the executives on the floor helped us to make a decision. Products were displayed very nicely making it easy for us to look for different options.
2026年4月18日
Very knowledgeable young man help us…
Very knowledgeable young man help us with my purchase and I was impressed. Friendly and no pressure at all.
2026年4月17日
The lady was helpful and helped me…
The lady was helpful and helped me choose, ProCook have a good 'value' range and was able to get what I wanted in my price range.
2026年4月17日
Helpful staff
The staff were so friendly and helpful. Came away with something I didn’t know existed but was exactly what I needed
2026年4月13日
Very helpful staff
2026年4月12日
Very polite staff member
Very polite staff member, can't remember her name. Gave us advice regarding cleaning of scissors and knives. Offer of 3 for £10 was great.
2026年4月14日
It's what a shop should be.
Good quality gear, certainly good enough for most home cooks. Good sales staff, sensible or very good prices. What all shops should be but so often aren't.
2026年4月10日
The best part of our day!
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledge shown by the staff. They were fantastic. And we were so pleased and amazed at last to be able to TRY OUT several models - they were prepared with fresh carrots and tomatoes for demos! We finished our purchase and walked away very very very happy customers!
2026年4月7日
Price is reasonable
Price is reasonable. And quality of product is very good.staff is helpful too.
2026年4月2日
All the staff are very helpful
All the staff are very helpful. Offer advice and leave you to peruse the selection. Definitely shop with Procook again.
2026年4月1日
ProCook - Bournemouth からの回答
We appreciate you mentioning our helpful staff and their advice. We're happy to hear you plan to shop with us again! Thank you for your feedback.
I really love the bowl and chopping…
I really love the bowl and chopping board I bought. Lovely colour and goes well in my kitchen and priced very reasonable. The staff very exceptional and very helpful and provided a great service.
2026年4月6日
Excellent service
Excellent service
And all display are fantastic quality of your products fabulous quality
2026年4月1日
ProCook - Bournemouth からの回答
We appreciate you letting us know our staff was helpful with your needs. It means a lot to our team that you had a positive experience.
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