The staff member knew exactly where to locate the thing I was looking for. However, on the way to the till she was waylaid by another customer and there was no one at the till to serve me. But she d... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was allowed to wander and look around without being pestered. When l asked an assistant for an item she was very helpful, polite and friendly a pleasant experience. The shop is well set out, clea... もっと見る
Sales person very helpful- only caveat that he did not establish my reasons for buying earlier. I asked about the Pro Cook blender on offer and he enthused about the smoothies he uses it for. Differen... もっと見る
Brilliant member of staff in a busy shop knew exactly where the knife sharpeners were, its the sensible choice right now. Would love to invest in a new knife but indpendant research needed 1st Sta... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Castle Lane West, West Mall, BH8 9UY, Bournemouth, 英国
- 01202 155674
4.9
優良
748件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
All way friendly and helpful
All way friendly and helpful, from the minute you walk through the door you get a hello which makes you feel welcome.
2026年5月27日
ProCook - Bournemouth からの回答
We appreciate you sharing your positive experience! We're so happy to hear our team made you feel welcome from the moment you arrived.
Lovely shop with good product range
Lovely shop with good product range. Displays make choosing products simple. Staff very helpful and knowledgeable
2026年5月23日
ProCook - Bournemouth からの回答
We're so glad you enjoyed our shop, product range, and displays! We appreciate your kind words about our helpful and knowledgeable staff.
ProCook - Bournemouth からの回答
We appreciate your kind words.
ProCook - Bournemouth からの回答
We appreciate your kind words.
Beautiful shop!
First time in this shop and what a lovely shop it is! Found a few bits that we didn't know we needed lol. Staff greeted us and were very friendly and helpful. Will return soon 🙂
2026年5月25日
ProCook - Bournemouth からの回答
We're so glad you enjoyed your first visit and found some unexpected treasures! It's wonderful to hear our staff were friendly and helpful. We look forward to your return!
ProCook - Bournemouth からの回答
We're happy to hear our team provided such helpful service, even assisting with your shopping.
ProCook - Bournemouth からの回答
We're so glad you enjoyed our products and found our staff friendly! Thank you for your kind words.
I wanted a quick demo of the product…
I wanted a quick demo of the product researched on line. The lady who looked after me was helpful and I am delighted with the way the scales work, making everything simpler when cooking.
2026年5月17日
ProCook - Bournemouth からの回答
We're delighted to hear that our team member was helpful and that you are pleased with how the scales simplify your cooking. We appreciate your positive feedback!
Really well displayed products
Really well displayed products to enable a good shopping experience
Friendly and helpful staff on hand to give advice
2026年5月18日
ProCook - Bournemouth からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our displays and helpful staff.
Sadly I have to return the item as the…
Sadly I have to return the item as the pestle has several cracks in it but I will exchange the pestle and mortar for a new one, after opening it in the shop to check first, as it’s a lovely product that’s reasonably priced.
2026年5月19日
ProCook - Bournemouth からの回答
We are sorry the pestle arrived cracked. We appreciate you giving us another chance and checking the replacement in-store.
Great service everytime I use this…
Great service everytime I use this store, competitive prices and fab products. The bread make is amazing. Thank you
2026年5月13日
ProCook - Bournemouth からの回答
We are so pleased to hear you consistently receive great service and love our products, especially the bread maker! Thank you for your kind words.
Very happy with the products I have…
Very happy with the products I have purchased and good advice from the sales staff
2026年5月18日
ProCook - Bournemouth からの回答
We're so glad you're happy with your purchases and the helpful advice from our sales staff. Thank you!
Great customer service
There were only two of the items on the shelves, but we needed four. The employee was very helpful in checking stock levels, and finding the extra items. Very helpful.
2026年5月13日
ProCook - Bournemouth からの回答
We're glad our team could assist you in finding the items you needed. We appreciate your positive feedback!
Very helpful and friendly staff
2026年5月16日
ProCook - Bournemouth からの回答
We are so glad our team was helpful and friendly.
We found everything in stock that we…
We found everything in stock that we wanted and extremely helpful staff.
2026年5月12日
ProCook - Bournemouth からの回答
We're so glad you found everything you needed and our staff was helpful! Thank you for your feedback.
In stock!
Having phoned, went to collect item as it was in stock. Served quickly. Great service and friendly staff
2026年5月13日
ProCook - Bournemouth からの回答
We're so glad you had a great experience with our quick service and friendly staff. Thank you for your kind words!
ProCook - Bournemouth からの回答
We appreciate you letting us know that you enjoyed our great products, bargains, and very helpful staff!
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