A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... もっと見る
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所在地
所在地を変更Unit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... もっと見る
企業が回答しました
Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, 英国
4.7
優良
421件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and I have an…
Excellent service and I have an excellent and useful product from Pro Cook
2025年9月26日
ProCook - Bracknell からの回答
We appreciate you taking the time to share your experience! We're so happy to hear that you find our service and products excellent and useful.
Replacing pans and a wok
We have replaced our pans and wok moving on to induction cooking. Good range to choose from and helpful staff
2025年9月24日
ProCook - Bracknell からの回答
We're happy to hear that you found a good range for your induction cooking needs and that our staff were helpful. Thank you for your positive feedback!
Friendly staff
Friendly staff, knowledgeable and helpful. Didn't push to sell, but listened to what we needed and offered the best solution for us - was buying a good quality chef's knife.
2025年9月28日
ProCook - Bracknell からの回答
We're happy to hear that you found our staff friendly, knowledgeable, and helpful. We appreciate that they listened to your needs and offered the best solution for your chef's knife purchase.
Excellent products and customer…
Excellent products and customer service. Got 20 year warranty on a steel saucepan.
2025年9月23日
ProCook - Bracknell からの回答
We're happy to hear that you're enjoying our products and customer service! We're also glad you appreciate the 20-year warranty on your steel saucepan. Thanks for your feedback.
ProCook - Bracknell からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The young lad that served me was very…
The young lad that served me was very helpful and polite
2025年9月15日
ProCook - Bracknell からの回答
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was helpful and polite.
ProCook - Bracknell からの回答
We're happy to hear that you find our saucepan great and worth the money. Thank you for your positive feedback!
Great service
Friendly. Helpful. Great service. Great range of goods. Well presented for customer viewing. Made customer feel valued.
2025年9月15日
ProCook - Bracknell からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service friendly and helpful, and liked our range of goods.
ProCook - Bracknell からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite and very well informed staff
2025年9月14日
ProCook - Bracknell からの回答
We appreciate your feedback! We are so happy our staff was polite and well-informed for you, and we thank you for letting us know.
Excellent throughout!
The young man who dealt with us was absolutely superb.
His knowledge of the products was outstanding, his manner and approach were excellent.
At no point was there any pressure to buy, I merely acted on instinct and happily spent quite a bit of money in store due to the professionalism of the staff member.
2025年9月12日
Very helpful staff
Very helpful staff. Lots of choice. Found what we were looking for and the pan & utensils work really well.
2025年9月4日
Love this shop for all cooking utensils…
Love this shop for all cooking utensils and everything else kitchen related excellent value for money.
2025年9月6日
ProCook - Bracknell からの回答
We're so happy you love our shop for cooking utensils and kitchen-related items. We appreciate you noticing our excellent value for the money we offer.
Excellent service as per usual
Excellent service as per usual, couldn’t find what I was looking for and as soon as I asked they got it for me. Also brought a couple of other things while there, staff are so polite.
2025年9月1日
ProCook - Bracknell からの回答
We appreciate your continued support and are happy to hear about the excellent service you received. It's great that our staff could quickly find what you needed and were polite during your visit.
ProCook - Bracknell からの回答
We appreciate your positive feedback! We are so glad you enjoyed our clean shop and great customer service.
Great purchase
They were very helpful with my purchase of a frying pan and serving spoon. The quality was as expected and the service was patient and calm.
2025年8月27日
ProCook - Bracknell からの回答
We're so happy to hear that our staff was helpful with your frying pan and serving spoon purchase! We appreciate your feedback regarding the patient and calm service and the quality.
ProCook - Bracknell からの回答
We appreciate your positive feedback. We are so happy to hear that our place was clean, easy to navigate, and that our staff member was polite.
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