A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... もっと見る
企業が回答しました
所在地
所在地を変更Unit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... もっと見る
企業が回答しました
Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... もっと見る
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企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, 英国
4.7
優良
421件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The young man i spoke to was extremely…
The young man i spoke to was extremely pleasant and friendly as he explained the different paring knives on display.
2026年3月15日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Service was not great
Service was not great
Plus I purchased the wrong items as I was told false information!!
2026年3月13日
ProCook - Bracknell からの回答
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Quick and efficient service.
2026年3月10日
Lovely shop
Lovely shop, very clean and welcoming. I love visiting when in town. Staff are always friendly and helpful
2026年3月5日
ProCook - Bracknell からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our shop lovely, clean, and welcoming, and our staff friendly.
ProCook - Bracknell からの回答
We're happy to hear that our team quickly understood your needs. Thank you for sharing your positive experience with us!
Great product
2026年3月1日
We bought two items
We bought two items, the staff were pleasant and polite on both occasions. One item had to be returned as it didn't fit our requirements on getting it home. There was no problem at all to return the item.
2026年2月23日
ProCook - Bracknell からの回答
We're happy to hear that our staff were pleasant and polite during your visits. We appreciate your feedback and are glad the return process was easy for you. Thank you!
Good products and friendly people
Good products and friendly people. Bright shop and easy to find what you are looking for
2026年2月28日
ProCook - Bracknell からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our products, shop, and found our staff friendly.
ProCook - Bracknell からの回答
We appreciate your positive feedback on our good quality products and knowledgeable staff; we are so happy you enjoyed them!
ProCook - Bracknell からの回答
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Fantastic range of cookware
Fantastic range of cookware. Very good quality. Really helpful staff
2026年2月20日
ProCook - Bracknell からの回答
We appreciate your positive feedback. We are so happy you enjoyed our cookware and found our staff helpful. Thanks for taking the time to share.
Friendly and helpful staff
2026年2月14日
ProCook - Bracknell からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Bracknell からの回答
We appreciate you letting us know our staff is receptive and reliable; it means a lot to our team that you had a great experience.
Great experience
Store assistant was friendly and helpful and great range of products. Store was well presented and easy to find items.
2026年2月17日
ProCook - Bracknell からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store well-presented and easy to find items, and that our assistant was friendly and helpful.
standard
On our first purchase at the end of last year, we bought a set of pans. In the end, they were all securely packaged... This time we went back to buy a lid for the frying pan, which was a glass lid, but it wasn't even wrapped in paper. For the prices they charge and the quality of their products, the final delivery process to the consumer should follow the same standard.
2026年2月10日
ProCook - Bracknell からの回答
We appreciate you bringing this to our attention. We regret to hear that the packaging of your recent glass lid purchase did not meet the standard you expected, especially after your positive first experience with our pans. We will review our delivery process to ensure our products are consistently well-protected.
ProCook - Bracknell からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Courteous service from staff
Courteous service from enthusiastic and knowledgeable staff. They were happy to sell granite pans for the online special offer price. Our experience of Pro Cook pans is all positive and our bread knife is exceptionally sharp.
2026年2月13日
ProCook - Bracknell からの回答
We're happy to hear about your positive experience with our enthusiastic and knowledgeable staff. It's great to know you were able to purchase the granite pans at the online special offer price and that you find our pans positive and bread knife sharp.
ProCook - Bracknell からの回答
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
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