First time shopping at ProCook - great selection of quality products avaliable. Both staff working there were very friendly, knowledgeable and helpful. Will definitely shop here again
企業が回答しました
所在地
所在地を変更Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU Pen-y-cae, Bridgend, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Helpful staff without being in your face pushy. Informative and polite. Easy to look at the products. Could easily spend a lot of money in that shop. Staff even carried our heavy items to the car fo... もっと見る
企業が回答しました
Excellent choice of cookware in a well displayed environment. Great advise given by the sales assistant who guided us through our choice of saucepans and knives. Her knowledge of the products was outs... もっと見る
企業が回答しました
Friendly , knowledgable staff. Very helpful, i wanted another small knike, and couldnt find the style , but your colleague knew there was a chance my previous purchases could be registered for the gua... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU, Pen-y-cae, Bridgend, 英国
4.8
優良
677件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Not very knowledgeable staff but they…
Not very knowledgeable staff but they did do their best to fond information.
2025年11月15日
ProCook - Bridgend からの回答
We appreciate your feedback and are glad our staff tried to find information for you. We will use your comments to improve.
ProCook - Bridgend からの回答
We appreciate your positive feedback on our fantastic service, great product, and good value; we are so happy you are pleased!
Great choice of goods -reasonably priced
Use pro cook a lot and perfect for presents or changing pots or pans or crockery - good range of choice and reasonably priced with opportunity to purchase extra quality if u want to pay bit extra
2025年11月11日
ProCook - Bridgend からの回答
We're happy to hear you find our products perfect for presents or updating your kitchenware. It's great to know you appreciate our good range of choice and reasonable prices.
Very helpful and friendly staff
Very helpful and friendly staff. Nice selection kitchen items.
2025年11月7日
ProCook - Bridgend からの回答
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and friendly and liked our selection.
Very helpful went out of there way to…
Very helpful went out of there way to find what I wanted.
2025年11月11日
ProCook - Bridgend からの回答
We're glad you enjoyed your experience and that our team was helpful in finding what you wanted. Thank you for your positive feedback.
ProCook - Bridgend からの回答
We appreciate your positive feedback regarding our helpful staff and good quality products; we are so happy you enjoyed them!
Bought On a Whim
Bought this knife set from NcArthur Glen Outlet in Bridgend on a total whim and I’m so glad I did. Got them home to find they are a really nicely balanced one piece knife and at a great price as well.
2025年11月1日
ProCook - Bridgend からの回答
We're happy to hear that you're enjoying the knife set you purchased! It's great to know that you find them nicely balanced and that they were a worthwhile purchase. Thanks for sharing your positive experience with us.
Good product at good price with great…
Good product at good price with great staff experience
2025年11月3日
ProCook - Bridgend からの回答
We appreciate your positive feedback! We are so happy to hear you enjoyed our great staff, good product, and prices.
Excellent Service
Had to return an item. The young lady that served me was very experienced and had the right customer attitude she was really nice and also gave me advice on how to look after the pan re washing etc. Exceptional service. Will buy again.
2025年11月3日
ProCook - Bridgend からの回答
We're happy to hear that the return process was smooth and that you received helpful advice. We appreciate your positive feedback and are glad you enjoyed your experience. We look forward to your next purchase!
Very helpful great service good product…
Very helpful great service good product and reasonable price
2025年11月5日
ProCook - Bridgend からの回答
We appreciate your positive feedback! We are so happy to hear that you found our service helpful and our product good and reasonably priced.
Good choice of kitchenware and helpful…
Good choice of kitchenware and helpful staff. The enamelled roasting pan I bought is excellent - robust and solid.
2025年11月4日
ProCook - Bridgend からの回答
We appreciate you taking the time to share your positive experience. We're so happy to hear that you found a good choice of kitchenware and helpful staff.
ProCook - Bridgend からの回答
We appreciate your positive feedback regarding our service, fast delivery, and helpful staff; we are so happy you enjoyed them!
Staff very helpful,more than happy to…
Staff very helpful,more than happy to answer questions and suggested alternatives, good rapport between the staff on shift together nice atmosphere.
2025年10月30日
ProCook - Bridgend からの回答
We're delighted to hear that our staff were helpful and happy to answer your questions and offer alternatives. We appreciate your positive feedback regarding the atmosphere.
ProCook - Bridgend からの回答
We appreciate your positive feedback. We are so happy you found our service excellent, easy, and safe for purchasing items.
Set of sauspans
Great customer service
We have only used the steamer so far and it worked perfectly
2025年10月29日
ProCook - Bridgend からの回答
We're happy to hear that you had a great customer service experience and that the steamer worked perfectly for you. Thank you for your positive feedback!
Great choice of cookware,great cream frying pan
Always a pleasant experience in this store,friendly staff and helpful,had exactly what i wanted
2025年10月27日
ProCook - Bridgend からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed your experience with our helpful and friendly staff.
Helpful and friendly staff
2025年10月25日
ProCook - Bridgend からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Bridgend からの回答
We appreciate you letting us know our staff was helpful and knowledgeable! We are so happy to hear it.
Very helpful and friendly staff
Very helpful and friendly staff. It was a little tight with me in my wheelchair so was a bit anxious about keeping my elbows out the way with things on display.
2025年10月20日
ProCook - Bridgend からの回答
We appreciate your kind words about our team. We're glad you found them helpful. Thank you for letting us know about the space constraints; we'll explore ways to improve accessibility.
Excellent customer service
Excellent customer service. Friendly welcoming staff, not overwhelming.
2025年10月23日
ProCook - Bridgend からの回答
We appreciate you sharing your positive experience! We're so happy to hear that you received excellent customer service from our friendly and welcoming staff.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。