Excellent service, the lady approached very politely and asked if we knew what we were looking for. I had seen some bits online and was wondering if they were in store… she found them and popped them... もっと見る
所在地
所在地を変更Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... もっと見る
企業が回答しました
The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products... もっと見る
企業が回答しました
Your staff are always helpful but not pushing for a sale. I go in to browse and always end up spending. Quality goods at reasonable prices
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, 英国
4.8
優良
488件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The lady there was so helpful and…
The lady there was so helpful and really new her stuff 10/10 she was first class.
2025年9月18日
ProCook - Cardiff からの回答
We're happy to hear that you had such a positive experience! It's great to know the team member was so helpful. Thank you for your wonderful feedback.
Lovely Product and the Customer Service…
Lovely Product and the Customer Service from the Staff Members at the Store was absolutely fantastic.
2025年9月16日
ProCook - Cardiff からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product and found our staff's customer service fantastic.
ProCook - Cardiff からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Customer service was excellent
Customer service was excellent, good choice of products, and great value for money.
2025年9月6日
Helpful staff and wide range of good…
Helpful staff and wide range of good quality products
2025年9月5日
Staff was amazing,and quality of my…
Staff was amazing,and quality of my goods were great and with 15% of was even better
2025年9月8日
Super helpful and lovely staff
Super helpful and lovely staff. They called another store to reserve an item for me that was almost out of stock in my area.
2025年9月6日
ProCook - Cardiff からの回答
We're happy to hear that our staff was helpful and accommodating! We appreciate you taking the time to share your positive experience with us.
I asked for a simple gadget to open…
I asked for a simple gadget to open cans for my neighbour and the sales lady very kindly immediately got it it for me together with a jar and bottle opener.
2025年9月6日
ProCook - Cardiff からの回答
We're happy to hear that our sales lady was able to assist you in finding the perfect tools for your neighbor. Thank you for your positive feedback; we appreciate it.
Excellent service
There were two gentlemen working at the store and they couldn’t have been more helpful, professional and friendly.
The products I bought are also of excellent quality.absolutely recommend shopping here.
2025年8月31日
ProCook - Cardiff からの回答
We're happy to hear that the gentlemen working at the store were helpful, professional, and friendly! It's great to know that you found the products to be of excellent quality. We appreciate your recommendation!
Quick service and knowledgeable staff.
2025年8月23日
ProCook - Cardiff からの回答
We appreciate you sharing that you enjoyed our quick service and knowledgeable staff! We are so glad to hear it.
ProCook - Cardiff からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our goods, shop, and staff.
ProCook - Cardiff からの回答
We appreciate your positive feedback. We're so happy you liked our good choice of products and found our staff friendly and helpful.
Had to take back first frying pan as it looked as if it had been sold before but staff agreed to exchange it .
Had to take back first dy
2025年8月4日
ProCook - Cardiff からの回答
We appreciate your feedback and regret your experience required a return so soon. We'll investigate this issue.
ProCook - Cardiff からの回答
We're glad you appreciated our staff's helpfulness and attentiveness without being overbearing. Thank you for your feedback.
Bought a fantastic knife set
Bought a fantastic knife set , after having well informed advice from a cheerful and helpful sales assistant.
2025年7月29日
ProCook - Cardiff からの回答
We're happy to hear that you are delighted with your new knife set. It's great to know our sales assistant was so helpful and cheerful! Thanks for your positive feedback.
ProCook - Cardiff からの回答
We appreciate your positive feedback! We are so happy to hear our staff was lovely, helpful, friendly, and helped you find your items.
Spatulas
Young lady pointed me in the right direction for what I was looking for and let me know about the offers available.
2025年7月19日
ProCook - Cardiff からの回答
We're happy to hear that the team member was able to assist you and provide information on our offers. Thank you for your positive feedback; we appreciate it!
ProCook - Cardiff からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Cardiff からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff service
Friendly, attentive and knowledgeable member of staff.
Gave suitable advice and assistance in relation to our purchase.
2025年7月9日
ProCook - Cardiff からの回答
We're so glad to hear that our staff were friendly, attentive, and knowledgeable! We appreciate you taking the time to leave us your positive feedback regarding the advice and assistance you received.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。