My overall experience was exceptional! I visited ProCook Castleford to look at some new kitchen knives for my wife. When entering the store I was greeted warmly, after a short time looking I... もっと見る
所在地
所在地を変更Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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レビュアーのコメントを見てみましょう
The gentleman who served me in pro cook was very friendly and professional. He also reminded me of the offer for the items I was buying which meant I was able to purchase another item. I have always h... もっと見る
企業が回答しました
Great experience in the store with a lady called Jade. She went above and beyond to make sure my buying experience was positive and stopped me from making a costly mistake. I was about to purchase a... もっと見る
企業が回答しました
The person serving at the counter, was huffing and puffing when asked a few details about the product . You can clearly see from my transactions before how many products I have purchased from pro cook... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, 英国
4.8
優良
780件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional, personal shopping experience!
My overall experience was exceptional! I visited ProCook Castleford to look at some new kitchen knives for my wife.
When entering the store I was greeted warmly, after a short time looking I was asked if I need any assistance, information or demonstrations. I answered yes to all the above as knives are not my forte!
If I remember correctly, the person that assisted me was called Mark, he was extremely helpful and knowledgeable. He talked me through every possible option, from entry level to the top of the range and even got the different knives out to get hands on to feel the difference.
I genuinely only went in to browse, I'd seen a few options online and wanted an in person view. However, the level of service and information provided assured me I was buying the perfect items.
My wife loves the knives! She was making any excuse to use them after she was gifted them, slicing apples at 10.30pm just to see how thin she could get the pieces!
Thank you again!
2026年7月2日
Very helpful
Very helpful, knowledgable and polite assistant in store. Courteous and considerate to needs of customer. Thank you.
2026年7月3日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent service
The staff member (gentleman) that served me was very knowledgeable and gave good sound advice on various products and gave excellent service and recommendations based on my needs
2026年6月26日
ProCook - Castleford からの回答
We're so pleased to hear our team member was knowledgeable and provided excellent service and recommendations. Thank you for your wonderful feedback!
The pan is fabulous to use and…
The pan is fabulous to use and aftercare is essential to clean it properly as the person who sold it to us told us ,the assistant was very helpful
2026年6月27日
ProCook - Castleford からの回答
We're so glad you're enjoying your new pan and that our assistant was very helpful in explaining its aftercare. Thank you for your wonderful feedback!
Very efficient pleasant service
2026年7月1日
ProCook - Castleford からの回答
We appreciate you letting us know our service was efficient and pleasant; it means a lot to our team.
Very pleasant experience
2026年7月1日
Helpful staff
2026年6月27日
Good experience
The gentleman who served me in pro cook was very friendly and professional. He also reminded me of the offer for the items I was buying which meant I was able to purchase another item. I have always had a pleasant experience shopping in ProCook, Castleford
2026年6月23日
ProCook - Castleford からの回答
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were friendly and professional, and that you always have a pleasant shopping experience with us.
Kitchen ware to rely on
The salesperson was knowledgeable and helpful and the quality of the product was excellent
2026年6月22日
ProCook - Castleford からの回答
We're so glad our team was helpful and our product quality excellent! Thank you for your kind words.
Excellent service with knowledgeable…
Excellent service with knowledgeable staff. The 3 kitchen items for £10 is amazing!
2026年6月17日
ProCook - Castleford からの回答
We're happy to hear you enjoyed our service and staff's knowledge. We appreciate your kind words!
ProCook - Castleford からの回答
We're so glad you enjoyed our products and found our staff helpful!
Very impressed with the sales…
Very impressed with the sales assistant, explained everything clearly and didn't rush us, had plenty of time for us
2026年6月17日
Was greeted when I walked into the…
Was greeted when I walked into the store, found exactly what I was looking for very easily.
2026年6月15日
ProCook - Castleford からの回答
We're so happy you had a great experience and easily found what you needed. Thank you for your kind words!
Quality utensil at an affordable price.
We were welcomed into the shop and the assistant was friendly and very knowledgeable, she explained the qualities of the chefs knife I bought and how to look after it.
Quality equipment at a good price.
2026年6月8日
ProCook - Castleford からの回答
We're so pleased you had such a positive experience with our team member and found our equipment to be of great quality and value. We appreciate your kind words!
Very good service and helpful.
2026年6月3日
Very nice and helpful man served me
Very nice and helpful man served me. Tidy well laid out merchandise. Well done.
2026年6月5日
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