We went into the Chatham outlet store, after sorting my kids school uniform and to be honest, I wasn't expecting such a high quality store. The products are fantastic quality and the service was the s... もっと見る
企業が回答しました
所在地
所在地を変更25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED Chatham, GB
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Been looking for a new knife set and finally settled for the 8 piece set with the lay flat block holder, important for me as it can sit in a drawer out of sight but readily available,. A well made we... もっと見る
企業が回答しました
The staff were excellent especially Angela at the dockside branch, she helped me decide on the right knives and sold me the right frying pans which was perfect for what we needed and will go back for... もっと見る
Outstanding Customer Service provided, along with brilliant advice. Extremely knowledgeable staff are on hand to deal with any questions you may have. We are having a new kitchen fitted with a beautif... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED, Chatham, 英国
4.8
優良
426件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業を閲覧した人は、以下の企業も閲覧しています。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Chatham からの回答
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be very friendly and helpful.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. They went the extra mile to help me out. Well done!
2026年8月14日
ProCook - Chatham からの回答
We're so glad you found our staff friendly and knowledgeable! It's wonderful to hear they went the extra mile to help you out. Thank you for your kind words.
ProCook - Chatham からの回答
We're so glad you found our staff helpful and friendly, and that you're pleased with the value and quality of your new saucepans! Thank you for your kind words.
Been looking for a looking for a knife set, look no furthernew knife set and…
Been looking for a new knife set and finally settled for the 8 piece set with the lay flat block holder, important for me as it can sit in a drawer out of sight but readily available,. A well made we’ll weighted set of knives that look and feel good, good weight which I’m looking forward to using.
2026年8月9日
ProCook - Chatham からの回答
We're so glad you found the perfect 8-piece knife set with the convenient lay-flat block! We appreciate your positive feedback on the quality and feel of the knives. We hope you enjoy using them!
Fantastic service!!
We went into the Chatham outlet store, after sorting my kids school uniform and to be honest, I wasn't expecting such a high quality store. The products are fantastic quality and the service was the same. Lesley really looked after us, such brilliant service from her. We will be back, 100%. If only Chatham Outlet opened more better quality stores selling quality products.
2026年8月8日
ProCook - Chatham からの回答
We're so happy to hear you had such a wonderful experience at our Chatham outlet store! It's fantastic that you found our products to be of high quality and that our team provided brilliant service. We truly appreciate your kind words and look forward to welcoming you back again soon.
Great place for Quality kitchen needs
Great place for Quality kitchen needs. Whether that be an expensive item or one of a less expensive kind. The 3 for £10 range is very good quality.
2026年8月7日
ProCook - Chatham からの回答
We're so happy to hear you found our kitchen essentials to be of great quality, regardless of the price point. We truly appreciate your positive feedback on our range!
I could clearly find what I was looking…
I could clearly find what I was looking for. Staff very friendly and helpful.
2026年7月31日
The young man in the shop was very…
The young man in the shop was very helpful and was honest about the products and demonstrated the knives and let me have a go at using them and told me about taking care of them. Will go back for the sharpener.
2026年7月27日
Visited Chatham dockside out let pro…
Visited Chatham dockside out let pro cook store today and was served by Lesley ,have to say she was absolutely lovely ,she was very helpful,didn't rush me as I looked at fish filleting knives ,I ended up with two filleting knives a steel and a knife sheath ,really pleased with my purchase and can't thank Lesley enough for her excellent customer service
2026年7月30日
自発的なレビュー
V friendly staff
The member of staff (apologies I think she was Lesley) was really helpful and friendly
2026年7月24日
The staff were excellent especially…
The staff were excellent especially Angela at the dockside branch, she helped me decide on the right knives and sold me the right frying pans which was perfect for what we needed and will go back for more. 10/10
2026年7月19日
The staff very helpful and efficient.
2026年7月14日
Staff were amazing
Staff were very helpful and cheerful making it easy for me ask for help, shops clean and most things are easy to find. Only downside what i needed was way out of my budget.
2026年7月15日
Helpful staff
2026年7月11日
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