I have 2 local branches of procook One at EMD that I usually go to and the other near Worksop. I wanted to also visit my local garden centre, so I decided to go to the Worksop branch to purchas... もっと見る
所在地
所在地を変更Dobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
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I didn't like the dinner sets I ordered but cannot fault the delivery and the return through the store. Staff very helpful in store. I didn't realise I had a store close otherwise I would visited soo... もっと見る
Lovely assistant, very helpful and friendly. The shop always looks amazing, so clean , and well set out displays . There is everything that you would need for your kitchen . Love coming in even just t... もっと見る
Both ladies who were in the shop at Dobbies garden centre were lovely . We were looking at an apple slicer not that we intended to buy one but purely the mechanics of how it works. The ladies took us... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, 英国
4.9
優良
579件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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IMPRESSIVE…
Not only where were you very impressed by the 25 year guarantee of the pro Cook products. But more so impressed by the knowledge, friendliness and approachability of the two staff working there that day.
A huge shout out to Hayley and Nadia, really helpful and very kind and thoughtful too. Nothing was a chore!
2025年9月6日
ProCook - Chesterfield からの回答
We appreciate your feedback! We're happy to hear that you were impressed by the quality guarantee, knowledge, and friendliness of our staff. It's great to know they were so helpful and kind during your visit.
ProCook - Chesterfield からの回答
We appreciate you taking the time to share your great experience! We're so happy to hear you found our staff helpful and liked our products.
ProCook - Chesterfield からの回答
We're so happy to hear you found our service helpful and friendly! We appreciate you letting us know we served you well. Thanks for your positive feedback.
Both members staff were very friendly…
Both members staff were very friendly and couldn’t do enough for us. Really pleased with the items we purchased
2025年8月31日
ProCook - Chesterfield からの回答
We appreciate you taking the time to share your positive experience! We're so glad to hear that our staff were friendly and helpful and that you're pleased with your purchases.
The sales assistant was exceptionally…
The sales assistant was exceptionally helpful. She was chatty as well, and friendly without being pushy. I was very satisfied with my visit and will definitely go there again based simply on the outstanding service.
2025年8月19日
ProCook - Chesterfield からの回答
We're happy to hear that the sales assistant was exceptionally helpful, chatty, and friendly without being pushy. It's great to know you were very satisfied with your visit and will return based on the outstanding service. We appreciate your positive feedback!
The staff were very knowledgeable…
The staff were very knowledgeable regarding the product. Friendly and helpful.
2025年8月30日
ProCook - Chesterfield からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff knowledgeable, friendly, and helpful.
Our 1st visit to this shop and we only…
Our 1st visit to this shop and we only went in to see what pans we needed for our new induction hob.
The lovely assistant came over and explained everything about the pans and different types. We then decided what we wanted and she helped us get the best deal.
The other friendly assistant also advised as I wanted some new knives.
We can't express enough the help , advice and fantastic service we received.
2025年8月24日
Excellent customer service from very…
Excellent customer service from very helpful, knowledgeable and courteous staff who were a pleasure to deal with
2025年8月25日
ProCook - Chesterfield からの回答
We appreciate you sharing your experience. We're so happy to hear that you received excellent customer service from our helpful, knowledgeable, and courteous staff!
Excellent items bought and staff were…
Excellent items bought and staff were so helpful understanding I’d popped in to purchase some stuff purely for camping so wanted cheapest option!
2025年8月21日
ProCook - Chesterfield からの回答
We're happy to hear that you found excellent items and our staff were so helpful in understanding your needs for camping and the cheapest options. Thank you!
ProCook - Chesterfield からの回答
We appreciate you taking the time to leave us this great review! We're so happy you were pleased with our staff and product.
Very polite and helpful staff
2025年8月19日
ProCook - Chesterfield からの回答
We appreciate your feedback! We're so happy our staff was polite and helpful to you, and we thank you for letting us know.
I like the look of the shop.
I like the look of the shop.
The staff are attentive and don’t hover.
The knives etc are well displayed and not crowded.
I will visit again when I need something kitchen related.
2025年8月19日
Lovely store and the sales assistant…
Lovely store and the sales assistant was friendly and helpful.
2025年8月19日
ProCook - Chesterfield からの回答
We're glad you enjoyed your visit and found our store lovely. We appreciate your kind words about our sales assistant's friendly and helpful service.
Exchanges
Boxed sets of items bought. 1 glazing issue unfortunately in each box on opening after purchase. So not been checked at quality control well.
No problem exchanging goods for a new box which was checked with staff. However had meant a return trip to shop.
So would advice to check sealed boxed itens at till before purchase .
2025年8月6日
ProCook - Chesterfield からの回答
We appreciate your feedback and are sorry to hear about the glazing issues and the extra trip to exchange the sets. We'll review our quality control to prevent this inconvenience in the future. We appreciate your suggestion to check boxed items before purchase.
ProCook - Chesterfield からの回答
We appreciate your positive feedback! We are happy our staff was helpful and made the exchange process easy for you. Thank you for sharing your experience.
ProCook - Chesterfield からの回答
We appreciate you taking the time to leave us this great review! We're so happy you found our store friendly and the assistants helpful.
ProCook - Chesterfield からの回答
We're happy to hear that our store assistant was helpful! Thank you for your positive feedback; we appreciate it a lot.
ProCook - Chesterfield からの回答
We appreciate you sharing your positive experience! We're so glad our customer service was helpful.
ProCook - Chesterfield からの回答
We appreciate your positive feedback! We are so happy to hear that our staff was helpful, and that you enjoyed our good customer service.
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