Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
企業が回答しました
My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were look... もっと見る
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
19 North Street, PO19 1LB, Chichester, 英国
- 01243 963546
4.9
優良
480件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
The shop was very busy but the staff…
The shop was very busy but the staff made a real effort to make it fun
2026年8月18日
Brilliant and ideal for storage and…
Brilliant and ideal for storage and right on the right number for measuring
2026年8月21日
Very helpful staff with just the right…
Very helpful staff with just the right amount of attentiveness. Bright and calm store selling very good value products.
2026年8月18日
My husband and I are out on our…
My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were looking for a knife sharpener and a couple of knives. We had the most amazing service and we ended up buying a pizza oven spending a lot more than we thought we would and we just had the most amazing surface. I’m not sure what the lady’s name was but it was on the 18th of August in the afternoon. She was so helpful. She explained everything about certain nice that we wanted the knife sharpener which is absolutely amazing. The knives are so sharp now my husband‘s even cut his finger cause they’re so sharp still showed us on her phone about a colleague who had cooked pizza. I showed us what it looked like and she just took such a lovely time out before us, thank you very much procook
2026年8月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
First class service and staff
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited.
Daisy in particular was brilliant, and deserves a special mention.
2026年7月23日
ProCook - Chichester からの回答
We're so pleased you found our store well laid out and our team helpful and knowledgeable. It's wonderful to hear that a particular team member was brilliant!
Helpful pleasant and friendly staff
Helpful pleasant and friendly staff. Well stocked premises and spaciously displayed products.
2026年8月17日
ProCook - Chichester からの回答
We're so happy you found our staff helpful, pleasant, and friendly! We're also glad you appreciated our well-stocked premises and spaciously displayed products. Thank you for your kind words.
ProCook - Chichester からの回答
We're so pleased to hear that you found our staff helpful and happy, and that you enjoyed our good range of products! Thank you for your wonderful feedback.
Pleasant helpful staff in Chichester
Pleasant helpful staff in Chichester. Got what I came in for
2026年8月17日
ProCook - Chichester からの回答
We're so happy to hear that our team in Chichester was pleasant and helpful during your visit. We're glad you found what you were looking for!
The perfect product!
I was looking for something specific and your very helpful assistant was able to point me in the direction of the perfect product.
2026年8月12日
ProCook - Chichester からの回答
We're so pleased our helpful assistant was able to guide you to the perfect product you were looking for! We appreciate your kind words.
Very friendly and helpful Young man in…
Very friendly and helpful Young man in the Chichester store
2026年8月16日
ProCook - Chichester からの回答
We're so glad you found our team member in the Chichester store to be very friendly and helpful during your visit! Thank you for your kind words.
ProCook - Chichester からの回答
We are so glad to hear that our team was informative and helpful during your visit. We truly appreciate your kind words!
Great product and customer service
2026年8月15日
ProCook - Chichester からの回答
We truly appreciate your kind words about our product and customer service. Thank you for sharing your positive experience with us!
ProCook - Chichester からの回答
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
Very polite and helpful staff
2026年8月14日
ProCook - Chichester からの回答
We are so pleased to hear that our team provided you with such a positive experience. Your kind words are greatly appreciated!
Very friendly and helpful staff
2026年8月14日
ProCook - Chichester からの回答
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be friendly and helpful.
Griddle pan enquiry
Extremely pleasant and helpful customer service, both over the phone and subsequent in-store purchase. Five stars!
2026年8月13日
ProCook - Chichester からの回答
We're so happy to hear you experienced such pleasant and helpful customer service, both over the phone and during your in-store purchase! Thank you for your wonderful feedback.
Excellent service.
Excellent service.
Exactly the products we were looking for.
Reasonable price
2026年8月12日
ProCook - Chichester からの回答
We're so happy to hear that you received excellent service and found exactly what you were looking for at a reasonable price. Thank you for your wonderful feedback!
Excellent service
The lady was very knowledgeable on the product we brought and very helpful
2026年8月8日
No one at the till
No one at the till, staff were busy chatting at the other end of the shop. Had to go to them to ask to pay.
Knife set bought - not wrapped up as other Pro Cook stores do. I was previously told they had to be wrapped by law as offence weapon.
2026年8月12日
ProCook - Chichester からの回答
Tamara
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
The staff and service in the shop in…
The staff and service in the shop in Chichester is always excellent. Good shop and very well planned. Products are also very good quality.
2026年8月11日
ProCook - Chichester からの回答
We're so pleased to hear that you consistently receive excellent service from our staff in Chichester! It's wonderful to know you appreciate our well-planned shop and the quality of our products.
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