The store in Cirencester is well laid out. I was fortunate as I was early in to the shop and the salesperson had time to explain the availability of the products that I wanted.
企業が回答しました
所在地
所在地を変更2-4 Dyer Street, GL7 2PH Cirencester, GB
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レビュアーのコメントを見てみましょう
Very friendly and helpful service. Disappointed that I couldn’t use a voucher in store, but only online. However, the shop assistant as very helpful.
企業が回答しました
Excellent customer service. We were looking at roasting tins and a member of staff came along and asked if we needed any help. She asked if we were planning to use on the hob and gave us the advantage... もっと見る
企業が回答しました
We have been shopping at Procook since we had an induction hob fitted. Their knowledgeable & helpful staff takes the stress out of shopping. Their good quality cookware lasts. Their kitchen utensils &... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
2-4 Dyer Street, GL7 2PH, Cirencester, 英国
4.9
優良
621件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Service at the shop was good
Service at the shop was good, helpful. The items I bought were just what I wanted, but something else I was interested in wasn’t available.
2026年4月24日
ProCook - Cirencester からの回答
We're glad the service was helpful and you found what you wanted. We regret that one item wasn’t available and we appreciate the feedback.
ProCook - Cirencester からの回答
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
ProCook - Cirencester からの回答
We appreciate you sharing that our staff was friendly and knowledgeable, and that you liked our great looking products!
Very helpful in store and great product…
Very helpful in store and great product selection. Excellent customer service!
2026年4月1日
Helpful knowledgeable staff
2026年4月11日
ProCook - Cirencester からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
ProCook - Cirencester からの回答
We appreciate you sharing that our staff was helpful and friendly and that our shop was very nice!
Knowledgeable and helpful staff
2026年4月5日
ProCook - Cirencester からの回答
We appreciate you letting us know our staff was helpful and knowledgeable. It means a lot to our team that you had a positive experience.
Knowledge of staff easy friendly
2026年4月9日
ProCook - Cirencester からの回答
We appreciate you letting us know our staff was friendly, knowledgeable, and easy to work with; it means a lot to our team.
Very good and clear advice from the…
Very good and clear advice from the sales assistant. Much appreciated.
2026年4月9日
ProCook - Cirencester からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our advice clear and helpful.
ProCook - Cirencester からの回答
We appreciate you letting us know our staff was knowledgeable and that we have good products on sale!
Great service
Great service, the salesperson explained the differences between the various types of woks available and also found the right lid for it. Also needed a new cafetière and the same salesperson demonstrated how many mugs (rather than cups) each would hold.
2026年3月26日
ProCook - Cirencester からの回答
We're glad you enjoyed your experience. It's great to know the salesperson was helpful in explaining the woks and cafetière. We appreciate you taking the time to share your positive feedback!
We bought a lovely set of cooks knives
We bought a lovely set of cooks knives. 20% off so a really good price with the block. Staff were very helpful.
2026年3月28日
ProCook - Cirencester からの回答
We're so happy to hear that you found a lovely set of knives at a really good price! We're also glad that our staff were helpful during your visit.
ProCook - Cirencester からの回答
We appreciate you letting us know our service was professional and friendly; it means a lot to our team.
Very helpful service at the till
Very helpful service at the till, I was issued a warranty for the plates for a year from the till receipt but a back up email receipt which was also sent to me as proof of purchase to validate the warranty.
2026年3月22日
Helpful informed staff
Helpful informed staff. Pleasant environment. Good range of products well displayed.
2026年3月25日
ProCook - Cirencester からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our environment pleasant.
Helpful and welcoming staff.
2026年3月19日
On visiting ProCool in Cirencester…
On visiting ProCool in Cirencester Gloucestershire the staff were very friendly. I new exactly what I needed so didn’t need any help but they were warn and polite .
2026年3月15日
ProCook - Cirencester からの回答
We're happy to hear that you found our team in Cirencester friendly and polite during your visit. We appreciate you taking the time to share your positive experience with us!
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