The store in Cirencester is well laid out. I was fortunate as I was early in to the shop and the salesperson had time to explain the availability of the products that I wanted.
企業が回答しました
所在地
所在地を変更2-4 Dyer Street, GL7 2PH Cirencester, GB
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レビュアーのコメントを見てみましょう
Very friendly and helpful service. Disappointed that I couldn’t use a voucher in store, but only online. However, the shop assistant as very helpful.
企業が回答しました
Excellent customer service. We were looking at roasting tins and a member of staff came along and asked if we needed any help. She asked if we were planning to use on the hob and gave us the advantage... もっと見る
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We have been shopping at Procook since we had an induction hob fitted. Their knowledgeable & helpful staff takes the stress out of shopping. Their good quality cookware lasts. Their kitchen utensils &... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
2-4 Dyer Street, GL7 2PH, Cirencester, 英国
4.9
優良
621件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
ProCook - Cirencester からの回答
We're happy to hear that you appreciate our selection of kitchen equipment. Thank you for your positive feedback!
Excellent customer service
The young man who is on duty on a Saturday morning has excellent customer service skills (we've been in a few times now!). Unfailingly polite, nothing is too much trouble for him. We also love the products, as well!
2025年11月2日
ProCook - Cirencester からの回答
We're delighted to hear about the excellent customer service you consistently receive on Saturday mornings! It's great to know our team member is so helpful and that you love our products. We appreciate your positive feedback!
Lovely member of staff
2025年11月2日
ProCook - Cirencester からの回答
We appreciate your kind words about our staff member; we are so happy to hear that you were pleased with the service you received!
ProCook - Cirencester からの回答
We're happy to hear that you enjoyed our excellent kitchen equipment. Thank you for your positive feedback; we appreciate it very much.
ProCook - Cirencester からの回答
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff was helpful.
Very helpful staff and beautifully…
Very helpful staff and beautifully equipped store. A pleasure to shop there.
2025年10月27日
ProCook - Cirencester からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our staff and store.
Quality products
Quality products. Very good customer service and store very well set out with great range of products.
2025年10月24日
ProCook - Cirencester からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our quality products and customer service.
Very friendly and helpful staff
Very friendly and helpful staff, a good selection and reasonable prices.
2025年10月22日
ProCook - Cirencester からの回答
We appreciate your positive feedback! We're so happy you found our staff friendly and helpful and liked our selection and prices.
Helpful and informative.
2025年10月16日
ProCook - Cirencester からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good shop
Have bought from ProCook before, online, but this was our first visit to an actual shop. A good selection of kitchenware on display, so it is easy to compare similar items. Staff were friendly and helpful.
2025年10月18日
ProCook - Cirencester からの回答
We're glad you enjoyed your first visit to our shop and found the kitchenware selection helpful for comparing items. It's great to hear our staff were friendly and helpful. Thanks for your positive feedback!
Good quality cookware
We have been shopping at Procook since we had an induction hob fitted. Their knowledgeable & helpful staff takes the stress out of shopping. Their good quality cookware lasts. Their kitchen utensils & gadgets make cooking easier.
2025年10月19日
ProCook - Cirencester からの回答
We're delighted to hear our knowledgeable staff helps take the stress out of shopping and that you find our cookware and gadgets useful. We appreciate your continued patronage and positive feedback!
Good selection nicely laid out shop
2025年10月18日
ProCook - Cirencester からの回答
We're happy you enjoyed our shop's layout and selection. Thank you for your positive feedback; we appreciate it!
ProCook - Cirencester からの回答
We appreciate your feedback! We are so happy to hear that you found our service helpful and very good.
Great pan cooks really well
Great pan cooks really well
Easy to clean
no burning or sticking yet - but that will be my fault when it does.
2025年10月10日
ProCook - Cirencester からの回答
We're happy to hear that you are having a great cooking experience with the pan and find it easy to clean. Thank you for your positive feedback; we appreciate it!
My first visit to ProCook Cirencester
My first visit to ProCook in Cirencester and it won't be the last! Lovely friendly, helpful staff and beautiful store that was cared for.
2025年10月11日
ProCook - Cirencester からの回答
We're so glad you enjoyed your first visit to our Cirencester store! We appreciate your kind words about our friendly, helpful staff and the beautiful store environment.
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. It felt a pleasure to shop there and no pressure to buy.
2025年10月6日
ProCook - Cirencester からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and that you enjoyed your shopping experience.
Liked the price of the products
Liked the price of the products I bought
I found them really easily, they had not changed from my last visit 7 months ago.
Staff were friendly and efficient.
2025年10月4日
ProCook - Cirencester からの回答
We're happy to hear that you liked the prices of the products you purchased and that you found them easily. We appreciate your positive feedback regarding our friendly and efficient staff.
friendly and helpful service
2025年9月29日
ProCook - Cirencester からの回答
We appreciate your feedback! We are so happy you found our service helpful and that you were treated in a friendly manner.
Cirencester Store
The staff in Cirencester store were extremely professional and helpful. Also the quality of the items that I purchased was very good. Thank you.
2025年9月24日
ProCook - Cirencester からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found the staff professional and helpful, and that you were satisfied with your purchases.
Months after buying 8 of their gorgeous…
Months after buying 8 of their gorgeous mugs, I noticed a small crack in one handle. I went in to the shop to replace it, mentioning what had happened, they asked for the original receipt and replaced free of charge with no quibble.
The staff in pro-cook are always so friendly and helpful whether you're in to browse or shop. The Cirencester branch is also a dog friendly store and keep a supply of treats behind the counter for furry friends.
2025年9月28日
ProCook - Cirencester からの回答
We're happy to hear that you had a positive experience with our product replacement and friendly staff. We appreciate you mentioning our dog-friendly policy and treats. Thank you for your kind words!
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