Really appreciated the care, patience and expert advice when shopping for a set of kitchen knives at the Cribbs Causeway ProCook shop. Bought a set of 5 high quality knives. The lady serving on the mo... もっと見る
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所在地
所在地を変更Unit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
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レビュアーのコメントを見てみましょう
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... もっと見る
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Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... もっと見る
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I was looking for fairly inexpensive plastic containers to use in the freezer. Pro Cook were selling sets if five containers for just £5.00. They have proved perfect for my needs. In addition I w... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, 英国
4.8
優良
1200件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Usual helpful ladies
Usual helpful ladies. Went for 2 things, obtained both with no fuss. Nice quality items, which you don't find in your supermarket cheapo kitchen stuff aisles.
2026年6月29日
Excellent service in store
Excellent service in store, very knowledgeable assistant helped me choose kitchen knives.
2026年6月27日
The staff and layout of shop
2026年6月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Staff made exchanging an item really…
Staff made exchanging an item really easy. They were helpful and pleasant. And the item I finally bought was just right.
2026年6月21日
ProCook - Cribbs Causeway からの回答
We're so glad our team made your exchange easy and that you found the perfect item! We appreciate your kind words.
Fantastic service instore
Fantastic service instore, super helpful staff. Products are high quality and i would recommend to everyone.
2026年6月18日
ProCook - Cribbs Causeway からの回答
We're so pleased you experienced fantastic service and found our staff super helpful. Thank you for recommending our high-quality products!
The support and guidance received from…
The support and guidance received from the sales assistant was super helpful.
2026年6月21日
Good information given about the…
Good information given about the product all my questions answered. Shop assistant was very helpful.
2026年6月19日
ProCook - Cribbs Causeway からの回答
We're so glad our team provided helpful information and answered all your questions. Thank you for your kind feedback!
Cribbs Causeway
Popped into the store at Cribbs today to pick up a couple of small bits and the staff were very friendly and helpful without being pushy at all
2026年6月17日
Excellent service good solid pans chose…
Excellent service good solid pans chose to have them delivered to home address, they arrived the next day.
2026年6月8日
ProCook - Cribbs Causeway からの回答
We're so happy to hear you received excellent service and solid pans so quickly! Thank you for your positive feedback.
Customer services was very good
2026年6月13日
ProCook - Cribbs Causeway からの回答
We appreciate your feedback! We are glad our customer service met your expectations.
Great staff and good products
2026年6月13日
ProCook - Cribbs Causeway からの回答
We're glad you enjoyed your experience. Thank you for your kind words!
You had the items we required and the…
You had the items we required and the staff were very friendly.
2026年6月16日
ProCook - Cribbs Causeway からの回答
We're so glad you found what you needed and our staff was friendly! Thank you.
Helpful and friendly staff who really…
Helpful and friendly staff who really helped with good adivce
2026年6月11日
ProCook - Cribbs Causeway からの回答
We're so glad our staff was helpful and friendly, providing good advice!
Staff really helpful
2026年6月8日
The staff was helpful and I found what…
The staff was helpful and I found what I was looking for.
2026年6月9日
After only a couple of uses it has two…
After only a couple of uses it has two chips in the enamel. I contacted customer services as it came with a two year guarantee and they were really helpful, said I could exchange it for a new one. However I took it to the store in Bristol to exchange, the manager was quite unpleasant and basically accused me of mistreating it. She did exchange it but begrudgingly, no apology for the inconvenience. I had a Sainsbury’s cast iron casserole dish for over 10 years and never got a chip. It has certainly put me off buying from ProCook again
2026年6月6日
ProCook - Cribbs Causeway からの回答
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
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