Really appreciated the care, patience and expert advice when shopping for a set of kitchen knives at the Cribbs Causeway ProCook shop. Bought a set of 5 high quality knives. The lady serving on the mo... もっと見る
企業が回答しました
所在地
所在地を変更Unit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... もっと見る
企業が回答しました
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... もっと見る
企業が回答しました
I was looking for fairly inexpensive plastic containers to use in the freezer. Pro Cook were selling sets if five containers for just £5.00. They have proved perfect for my needs. In addition I w... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, 英国
4.8
優良
1201件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love my kettle !
The staff were so helpful & friendly ! A truly great shopping experience!
2026年4月22日
ProCook - Cribbs Causeway からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful.
Friendly and helpful staff
Staff were friendly and helpful offering advice about products we were looking at. Excellent shopping experience.
2026年4月20日
ProCook - Cribbs Causeway からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was friendly and helpful and that you had an excellent experience.
Really helpful sales lady
Really helpful sales lady, very knowledgeable.
We were treated as a valued customer in a relaxed environment with no high pressure sales techniques.
2026年4月20日
What a lovely experience
What a lovely experience. The staff were great
There was a sales woman called Samantha. She was such a bubbly happy and helpful lady. How refreshing.
Well done guys. Definitely go back.
2026年4月19日
ProCook - Cribbs Causeway からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you had a lovely experience and that our staff were so helpful to you.
Good products and service.
The member of staff who served us was really helpful with advice on the product that we bought. Very happy with the product as well. Will continue to use ProCook.
2026年4月18日
The lady who served us was really…
The lady who served us was really helpful, knowledgable and friendly.
Can’t say better than that, only that the products are very good.
2026年4月15日
Very helpful staff and product very good
2026年4月14日
Lovely staff
Great layed out store, staff were helpful but not pushy, staff were very friendly.
2026年4月9日
Very helpful assistant and high quality…
Very helpful assistant and high quality products at a very good price.
2026年4月12日
Go here!
A lovely shop! The products were all laid out neatly and the staff were friendly and helpful.
2026年4月10日
ProCook - Cribbs Causeway からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our shop lovely and our staff helpful.
Lovely shop to browse in
It was the first time I had shopped at ProCook. I needed kitchen scissors - which I found very easy to locate. Lovely shop to browse and nicely displayed all kitchen requirements. I would certainly shop there again.
2026年4月9日
ProCook - Cribbs Causeway からの回答
We're happy to hear that you easily found what you needed during your first time shopping with us! It's great to know you enjoyed browsing our kitchenware selection and would shop with us again. Thanks for your positive feedback.
ProCook - Cribbs Causeway からの回答
We appreciate you letting us know our staff was helpful and polite, and that our service was good; it means a lot to our team.
Great products friendly staff
2026年4月6日
ProCook - Cribbs Causeway からの回答
We appreciate your positive feedback; we are so happy you enjoyed our great products and that our staff was friendly!
Great staff to help find exactly what…
Great staff to help find exactly what you needed, made shopping at ProCook a pleasure.
2026年4月2日
ProCook - Cribbs Causeway からの回答
We appreciate you taking the time to share your experience! We're so glad to hear that our staff helped you find what you needed and that you enjoyed shopping with us.
Good service
2026年4月6日
ProCook - Cribbs Causeway からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very helpful and good quality.
2026年3月29日
Always find the staff very helpful &…
Always find the staff very helpful & friendly & the products are always good quality
2026年4月3日
ProCook - Cribbs Causeway からの回答
We appreciate you taking the time to share your experience! We're so glad to hear that you find our staff helpful and friendly and that you enjoy our good quality products.
Defective products
After a hard sale from one of the staff, I ended up buying a plate and bowl set and was not overly impressed with them. The bowls were not glazed properly and one plate had a hairline crack.
We returned just the faulty item to the store in Bath, which is more local and we're told they cannot replace individual item, even though their guarantee states they can. After challenging the staff member, they reluctantly replaced.
Not great products at all, I advise people to ask the staff to check below leaving the store!
2026年3月29日
ProCook - Cribbs Causeway からの回答
Thank you for your review. We regret to hear about the issues with your purchase and the replacement process. We will address this internally to ensure our guarantee is consistently honored and that product checks are thorough.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。