Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... もっと見る
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Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... もっと見る
Great sharp knives and other small kitchen utensils- all very reasonably priced - especially in the 3 for 2 sale.
I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, 英国
- 01323 385786
4.9
優良
241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick efficient service with a smile
2026年7月22日
Great staff, Great products
Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, well made and built to last I have six items I am really pleased with including a saucepan, bread knife and chef's knife and soup ladle. I love going in to browse.
2026年7月12日
Only used ProCook twice now but both…
Only used ProCook twice now but both times the service has been very good and the products I have purchased are quality and a good price.
2026年7月12日
Pleasant welcome and sale from the sales Lady
We were welcomed well into the shop and treated very well. All questions asked were answered well with great respect and professionalism. great sales lady
2026年7月10日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Eastbourne からの回答
We're so glad you found our quality fantastic and our prices reasonable! Thank you for your wonderful feedback.
The grater that I bought was of high…
The grater that I bought was of high quality - also nice to look around at other quality products
2026年7月9日
Really lovely and helpful staff
2026年7月2日
ProCook - Eastbourne からの回答
We are so pleased to hear that our team made such a positive impression. Your kind words about our staff are greatly appreciated.
ProCook - Eastbourne からの回答
We are so glad to hear that our team was friendly and helpful during your visit. We appreciate your kind words!
Very helpful and a nice product
2026年6月27日
ProCook - Eastbourne からの回答
We appreciate your positive feedback on our product and are so happy to hear that it was helpful for you!
Lovely shop
Lovely shop - bit of a wait to pay- but very nice and apologised for the wait.
2026年6月27日
The assistants were very helpful…
The assistants were very helpful friendly and informative in helping me fond what I wanted.
2026年6月24日
ProCook - Eastbourne からの回答
We're so glad our assistants were very helpful, friendly, and informative in helping you find what you wanted! Thank you for your kind words.
Very pleased….I did lots of research…
Very pleased….I did lots of research before buying the Procook griddle …. Exactly the size I wanted for my new induction hob. …….
A quality product. 25 year guarantee. Bought in the sale which was great …
I love Procook products …. Not the cheapest but worth the extra cost. Have their kettle too.
2026年6月29日
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