I needed to replace a knife and wasn't planning on getting one, but was walking past and saw the range of knives on display. I popped in and was pleasantly surprised at the choice. Once home the knife... もっと見る
所在地
所在地を変更Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
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レビュアーのコメントを見てみましょう
I entered the Epsom store intending to purchase the Damascus 67, 8 inch chefs knife. The sales chap (unfortunately, didnt get his name) was polite and extremely knowledgeable. He offered to allow me t... もっと見る
Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... もっと見る
企業が回答しました
Quality products. The extensive range beautifully displayed in a clean, welcoming and tidy shop. Served by helpful knowledgeable and friendly staff - what's not to like; beats online shopping hands do... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, 英国
4.9
優良
455件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good service
Very good. Visited our local store, attentive professional staff. The item I bought was slightly chipped when I got it home. Returned it, staff very apologetic and swapped without delay.
2025年11月19日
ProCook - Epsom からの回答
We're glad you found our staff attentive and professional during your visit to our store. We appreciate you bringing the chipped item to our attention and are happy the return was handled smoothly.
Great range of products
Great range of products, knowledgeable staff and great service. A real benefit for the town
2025年11月15日
ProCook - Epsom からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our product range and found our staff knowledgeable.
ProCook - Epsom からの回答
We appreciate your positive feedback! We are so happy to hear you were pleased with our customer care and the items displayed.
lovely store with excellent quality…
lovely store with excellent quality product line and very helpful staff.
2025年11月14日
ProCook - Epsom からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our excellent products and helpful staff.
ProCook - Epsom からの回答
We're delighted you found a great selection across a large price range. We appreciate your positive feedback.
ProCook - Epsom からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Epsom からの回答
We appreciate your positive feedback regarding our great product and very good customer service; we are so happy you enjoyed them!
Service with a smile very happy
2025年11月10日
ProCook - Epsom からの回答
We appreciate your feedback and are so happy to hear you received service with a smile and that you were very happy.
The guy that my husband dealt with was…
The guy that my husband dealt with was extremely helpful and polite. Would definitely buy from ProCook again.
2025年11月5日
ProCook - Epsom からの回答
We're happy to hear that the service was helpful and polite! We appreciate your positive feedback and are glad you had a great experience. Thanks for your support!
ProCook - Epsom からの回答
We appreciate you taking the time to leave us this great review! We're so happy you found our staff delightful and our items quality.
Helpful friendly staff
2025年11月6日
ProCook - Epsom からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The 2 gentlemen were very polite
The 2 gentlemen were very polite. Left me alone to browse and were very helpful when I needed information and advice.
2025年11月6日
ProCook - Epsom からの回答
We're happy to hear that our team members were helpful and polite! Thank you for your positive feedback; we appreciate you taking the time to share your experience.
Helpful and knowledgeable staff
I wanted a knife as a small gift for my daughter. The assistant was helping with the choice but then pointed out an awesome deal on a set of 5. They are brilliant knives and we split them. Wouldn't have seen them if not pointed out. Such helpful and knowledgeable staff.
2025年11月5日
ProCook - Epsom からの回答
We're delighted you found the perfect gift for your daughter! We're also glad our staff could point out a great deal and provide helpful, knowledgeable service. Thank you for your positive feedback.
Provided with the information we needed…
Provided with the information we needed to make our choices having done some on line research before.
2025年10月31日
ProCook - Epsom からの回答
We're happy to hear that the information we provided helped you make informed choices. Thank you for doing your research and for sharing your positive experience with us!
ProCook - Epsom からの回答
We appreciate your positive feedback about our very helpful assistants in the shop; we are so happy you enjoyed their assistance!
Good quality knife nice staff
2025年11月3日
ProCook - Epsom からの回答
We're happy you had a good experience with our knife and staff! We appreciate your positive feedback regarding the quality.
ProCook - Epsom からの回答
We appreciate your positive feedback! We're so happy to hear you liked our product and found our service very good.
Good quality kitchen goods
Good quality kitchen goods. I was able to pick up some bargains which were the same in the shop as on line. A good selection in the shop in Epsom with friendly and helpful staff.
2025年11月1日
ProCook - Epsom からの回答
We're happy you find our kitchen goods of good quality and that you found bargains both online and in our shop. It's great to know our Epsom staff are friendly and helpful!
The sales guy was so kind and helpful
2025年10月31日
ProCook - Epsom からの回答
We're glad you found our sales team member to be helpful and kind. Thank you for your positive feedback; we appreciate it.
A member of staff noticed I was…
A member of staff noticed I was hesitating about n item and proactively spoke to me, found out what i was thinking and gave me good advice.
2025年10月31日
ProCook - Epsom からの回答
We're happy to hear that our staff member was able to provide helpful advice. Thank you for sharing your positive experience with us!
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