Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... もっと見る
企業が回答しました
所在地
所在地を変更Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
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レビュアーのコメントを見てみましょう
The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... もっと見る
Really happy with my purchase from ProCook. The quality is excellent and the products feel well made and built to last. Everything works as it should and looks great in the kitchen. Good value for mon... もっと見る
企業が回答しました
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling.... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, 英国
4.9
優良
410件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Some more staff training might be…
Some more staff training might be helpful. The sales assistant charged me for two of an item when I only wanted one. He duly refunded me but didn't appear to understand why and wouldn't give me the one item that I had paid for back! I like your products but I won't be rushing back.
2026年4月12日
ProCook - Epsom からの回答
We appreciate you taking the time to share your experience. We're sorry that the sales assistant's actions caused frustration and that you won't be rushing back. We will address your concerns with additional staff training.
I was provide with answers to the…
I was provide with answers to the questions I asked and was able to complete the transaction. I was also able to register the items I purchased at the same time for the guarantee.
2026年4月14日
Lovely shop
Lovely shop, products & staff. Thank you Pro Cook. I recently purchased a dinner set, I’ve brought knives, glasses & corn on the cob sticks. Happy with everything. Staff are friendly & helpful. Many thanks.
2026年4月12日
Love this shop
Love this shop, so clean and bright, polite and knowledgeable staff. They stock everything you could possible want for kitchen & Dining. Good quality produces for a reasonable price.
2026年4月11日
ProCook - Epsom からの回答
We're delighted you love our clean, bright shop and appreciate our polite, knowledgeable staff. It's great to know you find our kitchen and dining products good quality and reasonably priced.
ProCook - Epsom からの回答
We appreciate you letting us know she was kind, knowledgeable, friendly, and helpful; it means a lot to our team.
bought a small sieve one use one…
bought a small sieve one use one wash(not dishwasher) one side of the handle has detached.
2026年4月7日
ProCook - Epsom からの回答
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
It’s a wonderful shop.
2026年4月4日
The shop and the help of the Australian…
The shop and the help of the Australian male colleague in store. Fabulous
2026年4月2日
Perfect
Perfect! Really nice guy served us. Could have spent 1000’s as there was so many nice things! Will definitely be back!
2026年4月1日
ProCook - Epsom からの回答
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our well-presented store and pleasant staff.
The staff are so helpful.
2026年3月27日
ProCook - Epsom からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Epsom からの回答
We're happy to hear that you had a positive experience with our high street offerings. Thank you for your feedback; we appreciate it.
Good quality
There are many great quality kitchen stuff in this shop and the decoration is good too
2026年3月23日
ProCook - Epsom からの回答
We appreciate you sharing that our service was helpful and that you find our trays lovely!
ProCook - Epsom からの回答
We're glad you found a great selection with competitive prices. Thank you for your positive feedback; we appreciate it!
ProCook - Epsom からの回答
We appreciate your positive feedback; we are so happy our sales assistant was very helpful to you!
I liked shopping in Procook as I was…
I liked shopping in Procook as I was left to browse but when I had questions they were very helpful and knowledgeable on their products.
Very personable and chatty, which I like.
The shop layout is good though the lady assistant and myself could only just reach the top racks of pans!!
2026年3月21日
ProCook - Epsom からの回答
We're happy you enjoyed browsing and found our team helpful and knowledgeable. It's great to know you liked the personable service and shop layout. We appreciate your feedback!
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