The staff are all friendly and knowledgable We realised we needed some small side plate knives but could not remember the name of the cutlery we had bought some time ago. An Assistant stated that... もっと見る
所在地
所在地を変更Unit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We looked round the shop at several items before purchasing a knife which was on dislay in a box, the assistant advised us which knife was the correct one for what I wanted it for. Secondly it was a m... もっと見る
企業が回答しました
Excellent quality ceramic saucepans and roasting trays, very helpful staff, advised me on the right products, didn't try and sell me what I didn't need. Would definitely buy from there again
Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, 英国
4.9
優良
1183件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are all friendly and…
The staff are all friendly and knowledgable
We realised we needed some small side plate knives but could not remember the name of the cutlery we had bought some time ago.
An Assistant stated that if we would permit her to look back in the sales system using our name and address she might be able to spot the cutlery we had bought.
This worked. It turned out that the one style of side plate knife on display matched our previous purchase so we bought 8 with 205 off with confidence together with other items one of which was a bargain sale item.
Many thanks
2026年10月13日
Friendly & extremely helpful staff
Friendly & extremely helpful staff. Fun shop and lots of future shopping ahead!
2026年10月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I try to avoid shopping here as they…
I try to avoid shopping here as they refuse to give a receipt without an email address which is shameless behaviour. Unfortunately I needed scales urgently, although when everyone has a mobile phone, I'm cross that the batteries are being used up with a clock!
2026年7月23日
ProCook - Evesham からの回答
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Very good serivice
2026年10月14日
Great shop
Everything you need for cooking and baking in one small shop. I love pro cook. Quality products for good prices
2026年10月17日
Excellent company replaced my saucepan…
Excellent company replaced my saucepan lid under guarantee with no problem at all.
2026年10月17日
Absolutely brilliant
Absolutely brilliant. Found exactly what I wanted. Staff were very polite and helpful. They are a credit to you.
2026年10月10日
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable. Gave good advice regarding our purchase.
2026年10月14日
ProCook - Evesham からの回答
We're so glad to hear that you received helpful advice from our team member. We truly appreciate you taking the time to share your positive feedback with us!
Brilliant store layout with so many…
Brilliant store layout with so many beautiful quality items
2026年10月8日
ProCook - Evesham からの回答
We're so pleased you enjoyed our store layout and were impressed by the high quality of our beautiful items! Thank you for your wonderful feedback.
ProCook - Evesham からの回答
We are glad you enjoyed your experience and found our pricing so reasonable. Thank you for sharing your positive feedback with us.
Recent purchase.The staff member was very helpful and…
The staff member was very helpful and gave us good advice about the products we were purchasing. Thank you.
2026年10月6日
ProCook - Evesham からの回答
We're so glad to hear that our team member was able to offer great advice and support with your purchases. Thank you for your kind feedback!
ProCook - Evesham からの回答
We're so pleased to hear that you enjoyed our wide selection of items and found our team to be welcoming. We truly appreciate your positive feedback!
The person who attended me "Dave" (I…
The person who attended me "Dave" (I think) was excellent. I don't know him but he deserves top marks... But that's not to say that the rest of that team isn't good. (I used to manage large teams). If any of that makes sense then we're all good.
2026年10月9日
ProCook - Evesham からの回答
We are glad you enjoyed your experience with our team member and appreciate your high praise for the service provided. Coming from someone with extensive management experience, your thoughtful recognition of both the individual who assisted you and the broader team means a great deal to us. Thank you for sharing your positive feedback.
The sauce pan size is idea for me
The sauce pan size is idea for me, but for the size of it I find it quite heavy when draining off,I think maybe it should have a small loophole handle at the other end to hold when draining .
2026年10月5日
ProCook - Evesham からの回答
We appreciate your honest feedback regarding the saucepan. It is wonderful to hear that the size works well for your needs, though we understand that the weight makes pouring and draining a bit uncomfortable. We value your suggestion about adding an extra handle for support and will certainly pass this idea along to our product design team for future improvements.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。