I've been here a couple of times before, and the customer service was perfect, so when I was taking my friend shopping for uni, I wanted to take them here first. We weren't sure what we needed, so we... もっと見る
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レビュアーのコメントを見てみましょう
My first visit to Procook in Exeter . Super friendly attentive store colleagues. Really impressed with the displays and products available. Some really fun , quirky items which I really liked too... もっと見る
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Lovely store layout but not much in the way of special deals highlighted - always tempting ! Staff pleasant and knew where things were.
企業が回答しました
Very helpful & polite staff. Good filleting knife by Procook with very long warranty. Very pleasing experience, Would buy from Exeter store again.
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 28, 22 Princesshay, EX1 1GE, Exeter, 英国
- 01392 712609
4.9
優良
568件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The service I had was excellent,I was…
The service I had was excellent,I was able to hold the product to see if I was able to use it comfortably
2026年7月14日
Very helpful staff as had a detached…
Very helpful staff as had a detached handle from saucepan lid. Gourmet pan set 5 years old still in good working order 👌
2026年7月14日
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. Very pleased with product
Would recommend
2026年7月14日
The staff were friendly and helped me…
The staff were friendly and helped me find and purchase the exact item I needed
2026年7月8日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Exeter からの回答
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
ProCook - Exeter からの回答
We're so pleased to hear that you found our team friendly and helpful, and that you enjoyed our products. We truly appreciate your positive feedback!
Great range of products for both cooks…
Great range of products for both cooks and chefs. Well-priced
2026年7月2日
ProCook - Exeter からの回答
We're so glad you found a great range of products for both cooks and chefs, and that you found them well-priced! Thank you for your feedback.
ProCook - Exeter からの回答
We're so glad you enjoyed our excellent product and received great service and advice! We appreciate your positive feedback.
Shop staff were excellent dealing with…
Shop staff were excellent dealing with returned items.
2026年7月3日
ProCook - Exeter からの回答
We're so glad our shop staff provided excellent assistance when you needed to return items. We appreciate your positive feedback!
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff, they found what we wanted within minutes
2026年7月2日
good in shop customer service a…
good in shop customer service a pleasure to shop there will go again thank you
2026年6月25日
Excellent all round
Lovely friendly staff, the products are just perfect! The non stick pan set that we bought are a dream to work with and cleaning them using minimal effort.
2026年6月27日
Lady staff member was very helpful and…
Lady staff member was very helpful and gave good advice towards our choice of saucepans
2026年6月20日
Friendly
Friendly, helpful staff who were present but not intrusive. The product range of choice was good. The presentation of my knife was smart without being ostentatious.
2026年6月18日
I was determined to pick up a decent…
I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two choices and the sharpening process for each choice.
I feel I walked out with exactly what I needed. She was excellent indeed and that's so rare these days! Wonderful to be assisted by someone capable of listening and then using their extensive knowledge to actually provide honest, authentic snd effective advice.
2026年6月18日
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