I've been here a couple of times before, and the customer service was perfect, so when I was taking my friend shopping for uni, I wanted to take them here first. We weren't sure what we needed, so we... もっと見る
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My first visit to Procook in Exeter . Super friendly attentive store colleagues. Really impressed with the displays and products available. Some really fun , quirky items which I really liked too... もっと見る
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Lovely store layout but not much in the way of special deals highlighted - always tempting ! Staff pleasant and knew where things were.
企業が回答しました
Very helpful & polite staff. Good filleting knife by Procook with very long warranty. Very pleasing experience, Would buy from Exeter store again.
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 28, 22 Princesshay, EX1 1GE, Exeter, 英国
- 01392 712609
4.9
優良
568件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Beautiful stuff
Very elegant and beautiful stuff. Bought a cutlery set two years ago and now purchased the desert set. I'm from Holland and ProCook had what I could not find at home.
2026年4月21日
ProCook - Exeter からの回答
We're happy to hear that you find our products elegant and beautiful. It's great to know you found what you were looking for with us. Thank you for your continued support!
Excellent service
The lady who served me was especially helpful. That's what brought me back to the shop in Exeter.
2026年4月21日
Fantastic store and staff
The staff are always so helpful and knowledgeable. Also love the stock
2026年4月20日
Friendly staff
2026年4月17日
Simply a great company
Pro Cook is a great company with brilliant products reasonably priced and a customer service that is second to none
I have used their products for years and will continue to do so
2026年4月5日
Knowledgeable & helpful staff meant we…
Knowledgeable & helpful staff meant we were able to make an informed voice of new saucepans.
2026年4月13日
The staff member was very helpful and…
The staff member was very helpful and not pushy, she let us take as much time as we required when purchasinga carving knife.
2026年4月12日
ProCook - Exeter からの回答
We appreciate you sharing your experience! We're so happy to hear that the staff member was helpful and not pushy, and that you had the time you required.
I found the staff very helpful and…
I found the staff very helpful and understanding. I first found ProCook in Dorchester and was delighted to see you now have a shop in Exeter as I live in Exmouth.
2026年4月10日
ProCook - Exeter からの回答
We appreciate you letting us know about our great customer service, and friendly, knowledgeable staff; it means a lot to our team.
Lovely helpful friendly staff
Really helpful friendly staff. Lovely stress free experience because of the staff. Would recommend. A great store too.
2026年4月3日
ProCook - Exeter からの回答
We appreciate you taking the time to share your experience! We're so happy to hear that our friendly staff were helpful and that you had a lovely, stress-free experience.
Great friendly staff very helpful and…
Great friendly staff very helpful and knowledgeable about their products, would definitely recommend to everyone.
2026年3月29日
Outstanding customer service
The salesman Furqan could not have been more helpful. With his help in a totally non pushy way I ended up saving over £100.00 on a new set of non stick frying pans. The non stick is so good I cooked a chilli con carne without a single drop of oil
2026年4月1日
Staff (young lady) extremely helpful
Staff (young lady) extremely helpful. She went out of her way to support the purchase.
2026年3月26日
ProCook - Exeter からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The sales person was very helpful & you…
The sales person was very helpful & you sell good cookware.
2026年3月27日
ProCook - Exeter からの回答
We appreciate you sharing that our salesperson was helpful, and that you liked our cookware; it means a lot to our team!
Helpful staff and a great range.
Helpful staff and a great range of good quality products.
2026年3月30日
ProCook - Exeter からの回答
We appreciate you letting us know that our staff was helpful and that you liked our great range of good quality products!
Looking for a set of new pots and a…
Looking for a set of new pots and a frying pan. Member of staff we spoke to was incredibly helpful and helped us to reach a decision of what we actually needed in reality.
Great customer service!
We are absolutely delighted with our new set. A solid quality product!
2026年3月29日
ProCook - Exeter からの回答
We're delighted to hear that our staff member was incredibly helpful in assisting you with your purchase of pots and a frying pan. It's wonderful you are so pleased with the quality of your new set and our customer service.
Great store and a wide choice of…
Great store and a wide choice of products. Will definitely come back to get more stuff for my kitchen
2026年3月29日
ProCook - Exeter からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our wide selection and will be back for more.
ProCook - Exeter からの回答
We're glad you found our staff helpful and our products of high quality. Thank you for your positive feedback!
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