First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... もっと見る
所在地
所在地を変更Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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Fabulous products with real value. Great customer service in store too. We always make a beeline for people cook at Fleetwood to update our kitchen products.
These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, 英国
4.9
優良
807件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Nice friendly store woth helpful staff
2026年5月25日
ProCook - Fleetwood からの回答
We're glad you enjoyed our store and helpful staff.
Excellent service all round thankyou…
Excellent service all round thankyou with great product
2026年5月25日
ProCook - Fleetwood からの回答
We're so glad you enjoyed our service and product!
ProCook - Fleetwood からの回答
We're glad our team provided excellent service.
Lovely friendly staff and well laid out…
Lovely friendly staff and well laid out shop, everything clearly markrd, and a nice clean shop.
2026年5月24日
ProCook - Fleetwood からの回答
We're so happy you enjoyed our shop and found our staff friendly! We appreciate your kind words.
ProCook - Fleetwood からの回答
We appreciate your kind words about our friendly team.
Lovely shop … lovely staff.
Lovely shop … lovely staff.. bought some knives from fleetwood … refreshing to be able to try what I wanted before I purchased. Lots of safe handling processes addressed when being able to try the knives… purley around the situation on selling knives protocols … lovely staff 👌🏾
2026年5月24日
ProCook - Fleetwood からの回答
We're so glad you enjoyed your experience with our team and appreciated being able to try the knives. We value your kind words about our staff!
ProCook - Fleetwood からの回答
We are so glad you enjoyed our products and staff!
ProCook - Fleetwood からの回答
We're so glad our staff was helpful and pleasant. We look forward to your next visit!
ProCook - Fleetwood からの回答
We are glad our staff's knowledge was helpful. We appreciate your feedback.
The assistant was very attentive
The assistant was very attentive. She gave us options and we ended up with a 6 piece set plus and extra frying pan. Great service all round.
2026年5月13日
ProCook - Fleetwood からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our team member was attentive and provided great service.
ProCook - Fleetwood からの回答
We are delighted you are pleased.
Lady in Fleetwood wa lovely mum loves…
Lady in Fleetwood wa lovely mum loves her new knifes
2026年4月29日
ProCook - Fleetwood からの回答
We're so happy to hear your mum loves her new knives! We appreciate your kind words.
Needed new knives and very helpful
Needed new knives and very helpful . For what to choose
2026年5月4日
ProCook - Fleetwood からの回答
We're glad we could help you choose new knives. Thank you for your kind words!
We love the Procook shop at Fleetwood
We love the Procook shop at Fleetwood! We finally had money and a reason to purchase a new set of knives and a dinner set. Sharon the manager went above and beyond to help us and ensure we got the full set of knives that we wanted. We couldn’t be more grateful and wanted you to know that she is an absolute asset to your store. When we got our items they were fabulous quality and we are over the moon with them. Thank you. We will definitely be back again.
2026年4月25日
Great advice made me confident to buy…
Great advice made me confident to buy without any sales pressure. Excellent
2026年4月27日
ProCook - Fleetwood からの回答
We're glad you felt confident and comfortable with our advice. Thank you for sharing your excellent experience with us; it means a lot!
Excellent service and range of products
Very helpful and knowledgeable person working in the shop. Offered advice which was helpful but was not 'pushy' or off-putting in any way.
My friend and I bought several products because we were offered help and then left to make our choices. Excellent customer service.
I love the extremely small frying pan I bought. I've been looking for a really small one for ages.
There is an excellent range in the shop which was tidy and well presented.
2026年4月28日
ProCook - Fleetwood からの回答
We appreciate your positive feedback! We're so happy to hear that the advice offered was helpful without being pushy, and that you were able to make your choices comfortably. We're glad you love the small frying pan and enjoyed the shop's presentation.
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