Excellent advice from a very polite, friendly and knowledgeable lady gave us an in depth description of the multiple products we were considering. We then enjoyed a 20% discount when purchasing two li... もっと見る
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所在地
所在地を変更Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
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As I was browsing, one of the store colleagues approached me to ask if she could be of assistance. She then offered advice on products from personal experience and then left me to come to a decision.... もっと見る
企業が回答しました
Asked for guidance on purchasing a knife block, member of staff talked us through all the sets and we absolutely have made the correct choice
Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread.... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, 英国
4.9
優良
1016件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shopping
Was able to buy exactly what I wanted plus several.other things I didn't know i wanted!
2026年10月11日
Asked for guidance on purchasing a…
Asked for guidance on purchasing a knife block, member of staff talked us through all the sets and we absolutely have made the correct choice
2026年10月8日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent advice from a very polite
Excellent advice from a very polite, friendly and knowledgeable lady gave us an in depth description of the multiple products we were considering. We then enjoyed a 20% discount when purchasing two like products and impressive post purchase communications. All round brilliance so we'll done Pro Cook and thank you.
2026年10月9日
ProCook - Gretna からの回答
We're so pleased to hear about your brilliant experience with us! It's wonderful that our team member provided such polite and detailed advice to help you choose your items, and that you enjoyed the savings and clear updates following your purchase. Thank you so much for your kind feedback.
Found what I needed
Found what I needed, advised on the 3 items for £10. My new chopping board was reasonably priced for the quality.
2026年10月10日
ProCook - Gretna からの回答
We are so glad to hear that our team could assist you with the 3 for £10 offer and that you are happy with the quality and value of your new chopping board. Thank you so much for sharing your positive experience with us!
The lady was lovely
2026年10月8日
ProCook - Gretna からの回答
Thank you for taking the time to leave us a 5-star rating. We are delighted to hear that you had such a wonderful interaction with our team member. Your kind feedback truly means a lot to us.
ProCook - Gretna からの回答
We are so pleased to hear that our team was able to guide you through all of our current promotions during your visit. We truly appreciate your positive feedback!
first none coated pans none stick…
first none coated pans none stick despite asking for none stick pans
replaced without ant issue
new pans black coated one stick pro range fantastic
2026年10月2日
ProCook - Gretna からの回答
We're happy to hear that your replacement non-stick pans are performing so well. Thank you for your review and for sharing your experience with our team.
Excellent thank you
2026年10月3日
really pleasant and knowledgeable staff
2026年10月7日
ProCook - Gretna からの回答
We are so glad to hear that our team was pleasant and well-informed during your visit. We truly appreciate your kind feedback!
The store assistant was very…
The store assistant was very knowledgable and helpful plus there was good discounts in the store when we visited
2026年10月7日
ProCook - Gretna からの回答
We're so happy to hear that our team member was able to offer great insights during your visit! It's also wonderful to know you enjoyed the fantastic savings available in our shop. Thank you for sharing your positive feedback.
Helpful Staff
As I was browsing, one of the store colleagues approached me to ask if she could be of assistance. She then offered advice on products from personal experience and then left me to come to a decision. Her professionalism and knowledge of the product helped me reach a decision and I plan to make further purchases.
2026年10月5日
ProCook - Gretna からの回答
Thank you for sharing your wonderful feedback! We are thrilled to hear that our team member provided such knowledgeable and balanced support during your visit. It is great to know her recommendations gave you the confidence to make your decision, and we look forward to welcoming you back for your future purchases.
Greeted on entry with a smile
Greeted on entry with a smile. Staff very friendly and happy. It doesn't take much to make it a good experience and the staff got it right.
2026年10月4日
ProCook - Gretna からの回答
We're so pleased to hear that you had such a warm welcome when you arrived! It's wonderful to know our friendly and happy team helped make your visit such a great experience.
Great product, friendly staff
2026年10月4日
Excellent customer service
Excellent customer service, the lady who helped us told us we could have a better deal if we added another pot.
2026年10月4日
ProCook - Gretna からの回答
We are glad you enjoyed your experience with our team. Thank you for your feedback regarding our helpful advice on adding extra items for savings.
Staff were excellent very knowledgeable…
Staff were excellent very knowledgeable about the products great customer service
2026年10月2日
The assistant was very helpful and went…
The assistant was very helpful and went out of her way to help me find and decide on the knives that I was looking for.
2026年9月28日
Shopping Made Easy
My shopping experience was excellent,the staff were very helpful & friendly.
2026年9月30日
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