I popped into the store at Caledonia Park Designer Outlet in Gretna this morning looking for some airtight storage boxes for my homemade cookies. Even though the store isn’t very big—and I was... もっと見る
企業が回答しました
所在地
所在地を変更Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
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レビュアーのコメントを見てみましょう
Fantastic customer service. Product very good. I will be a returning customer. Looking at buying a new dinner service set and new knives. Staff very knowledgeable
企業が回答しました
I had not been in this store for a long while, l really appreciated the assistant help as the cake tin l wanted was too high for me, she also got all my other items for me. Really helpful like a per... もっと見る
We needed to replace one bowl and they had the collection. Store was busy. Efficient and polite staff
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, 英国
4.8
優良
894件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We needed to replace one bowl
We needed to replace one bowl and they had the collection. Store was busy. Efficient and polite staff
2026年5月31日
ProCook - Gretna からの回答
We're glad we had the bowl you needed. It's wonderful our staff was efficient and polite, even when busy.
A wide selection of kitchen appliances
A wide selection of kitchen appliances. Staff friendly and helpful
2026年5月22日
ProCook - Gretna からの回答
We're glad you found a wide selection and our staff helpful! Thank you for your feedback.
Lady that served us was really helpful…
Lady that served us was really helpful and informative and helped us to choose the right knives for us.
2026年5月25日
ProCook - Gretna からの回答
We're so glad our team member was helpful and informative, assisting you in finding the perfect knives. Thank you!
Excellent service
Such a pleasant and helpful young lady served me as I chose new kitchen knives. Very happy with my visit and my knives.
2026年5月24日
ProCook - Gretna からの回答
We're so happy you had a pleasant visit and are delighted with your new kitchen knives! We appreciate your kind words.
Fantastic customer service
Fantastic customer service. Product very good. I will be a returning customer. Looking at buying a new dinner service set and new knives. Staff very knowledgeable
2026年5月17日
ProCook - Gretna からの回答
We're so pleased you had fantastic customer service and found our product very good. We look forward to welcoming you back for your new dinner service and knives!
Friendly helpful assistant who showed…
Friendly helpful assistant who showed us where to look for our item. Good selection. Quickly purchased
2026年5月20日
ProCook - Gretna からの回答
We're so glad our assistant was friendly and helpful, guiding you to your item. We appreciate your kind words!
Quick and easy Efficient knowledgeable staff in a well…
Efficient knowledgeable staff in a well stocked store.
2026年5月13日
ProCook - Gretna からの回答
We appreciate you sharing your positive experience.
Unfriendly welcome from instore staff
Unfriendly welcome from instore staff. Good selection of products
2026年5月16日
ProCook - Gretna からの回答
We are sorry to read this and will pass your comments on to the store
Great item good quality has more power…
Great item good quality has more power than it needs completes the mix with no effort.
2026年5月15日
ProCook - Gretna からの回答
We're so glad to hear you're enjoying the item's power and quality. Thank you for your wonderful feedback!
ProCook - Gretna からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Gretna からの回答
We appreciate you letting us know our staff was welcoming and knowledgeable.
ProCook - Gretna からの回答
We appreciate your positive feedback regarding our offerings.
Excellent service
Excellent service. Good quality items at good prices especially utensil multi buys at 3 for £10 and 3 for £20
2026年5月4日
ProCook - Gretna からの回答
We're so pleased you had an excellent experience with our service and found great value in our items!
ProCook - Gretna からの回答
We're glad you found our shop clean, products neatly displayed, and staff friendly.
Great staff, great products
Staff is always so helpful, knowledgeable and friendly. An amazing array of products and good value for money
2026年5月4日
ProCook - Gretna からの回答
We're so happy to hear our staff is helpful and friendly! We appreciate you sharing your positive experience with our products and value.
I was looking for something specific
I was looking for a specific size of bowl. The assistant was most helpful. The store is welcoming and well presented.
2026年5月1日
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