A very big shout out for the lovely man who helped us so efficiently today (think his name is Alex?). Very knowledgeable and helpful... Will definitely visit again. Thank you so much ...
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レビュアーのコメントを見てみましょう
I had a complex issue to sort, the staff were clearly experienced, extremely considerate to my needs and objectives, I had a thoroughly pleasurable time shopping and got what I needed. It turned a str... もっと見る
We only went in to buy a frying pan and guess what? We found one we liked at the price we felt was right and so we took the plunge and got it. The shop assistant was male and friendly. We hope the p... もっと見る
企業が回答しました
Bought a new frying pan (£40) assistant who served me was friendly and knowledgeable. I cook on an Aga so was recommended suitable product (not pushed into buying most expensive Pan). Friendly staff a... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
48 High Street, GU1 3ES, Guilford, 英国
- 01483 954588
4.8
優良
354件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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ProCook - Guildford からの回答
We appreciate you letting us know our staff member was friendly and helpful; it means a lot to our team.
Well-informed and friendly staff and a…
Well-informed and friendly staff and a nice clean inviting showroom.
2026年4月4日
ProCook - Guildford からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our showroom and staff.
ProCook - Guildford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
ProCook - Guildford からの回答
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
Great service
Great service, quality products, knowledgeable staff! Loved the layout and design of store. Easy to find products. Thank you!
2026年4月1日
I came into the Guildford store to find…
I came into the Guildford store to find some pasta bowls that matched our other plates. Due to the Oslo range being hand made, the colour can vary quite a lot and the pasta bowls on display were a lighter shade than I was looking for. The staff member who assisted me (sorry, I didn’t get his name!) was so helpful in going out back to find more of the same product and I was able to purchase a set of 4 that were a darker finish.
I always find the team very friendly and helpful and this time I especially appreciated him searching through back room stock to find the products that I was looking to purchase.
Thank you!
2026年3月16日
First time in Guildford store
First time in Guildford store. Staff friendly and helpful. So many items y chose from.
2026年3月24日
ProCook - Guildford からの回答
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
ProCook - Guildford からの回答
We appreciate you letting us know your thoughts! We are so happy to hear that you found our small pan and lid useful and a good value.
Excellent and very helpful in the shop
2026年3月22日
ProCook - Guildford からの回答
We appreciate you sharing that our team was very helpful; we are so happy you enjoyed that!
Nice to see a cooking shop on the high…
Nice to see a cooking shop on the high street again.
2026年3月25日
ProCook - Guildford からの回答
We're happy to hear that you appreciate having a cooking shop in town again. Thank you for your positive feedback; it means a lot to us.
A superb choice of kitchen items
All the staff were very helpful and pleasant. The shop has a lovely feel about it.
2026年3月25日
ProCook - Guildford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and pleasant and enjoyed our shop.
ProCook - Guildford からの回答
We appreciate you letting us know our attendant was very nice, and our customer service was great; it means a lot to our team.
The product’s quality are very good and…
The product’s quality are very good and variety is wide, I like shopping there very much.
2026年3月15日
ProCook - Guildford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were satisfied with our product quality and wide variety.
The assistant was very helpful and…
The assistant was very helpful and understanding as I struggled with my phone to show her what knife I wanted
2026年3月21日
ProCook - Guildford からの回答
We appreciate you sharing your experience. We're so glad the assistant was helpful and understanding while you showed her the knife on your phone.
Great store and team friendly and…
Great store and team friendly and knowledgeable.
Highly recommend
2026年3月16日
Shop staff were really knowledgeable
Shop staff were really knowledgeable. Knives are excellent quality and with a good offer applied, I got a good deal on high quality products.
2026年3月15日
Very helpful member of staff
2026年3月17日
ProCook - Guildford からの回答
We appreciate you letting us know our staff was helpful! We are so happy about the positive feedback.
ProCook - Guildford からの回答
We appreciate you taking the time to leave us this great review! We're so happy our staff and products met your expectations.
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