Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... もっと見る
所在地
所在地を変更7-11 Princes Street, HG1 1NG Harrogate, GB
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The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... もっと見る
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very sati... もっと見る
企業が回答しました
We became fans of ProCook after acquiring a set of pans from you some four years ago. They have proven to be a really good buy and, despite daily use, are as good as the day they were delivered. We h... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
7-11 Princes Street, HG1 1NG, Harrogate, 英国
4.9
優良
340件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great staff and a good range of stock
The staff at ProCook Harrogate are super helpful, and the range is good.
The best ice cream scoop ever - just remember not to put it in the dishwasher!
2024年12月2日
ProCook - Harrogate からの回答
Thank you for your kind review! We're delighted to hear you had a positive experience at our Harrogate store. We appreciate your feedback about the ice cream scoop and will make sure to highlight this important tip for our customers.
Excellent Service - the absolute best!
We had a problem with some baking trays which we had purchased previously from another shop and then queried when in the Procook shop in Harrogate. They were fantastic in advising us about returning them and how to do that with the Cardiff store. Excellent service and a wide range of equipment which we took full advantage of. Well done and thank you!!
2024年12月3日
自発的なレビュー
ProCook - Harrogate からの回答
Thank you for your kind words and for sharing your positive experience. We're delighted to hear that you found our team helpful and informative. We strive to provide excellent customer service and are proud of our staff for their dedication and commitment to ensuring a positive experience for all our customers. We appreciate your continued support and hope to see you again soon.
The girl in the shop was brilliant
The girl in the shop was brilliant. We told her we had a bit more shopping to do & because of the size of our goods we had bought she said we could leave them & pick them up later
Thank you so much
2024年11月24日
great service and value
2024年11月17日
ProCook - Harrogate からの回答
Thank you for your kind words! We're so glad to hear you had a positive experience with our service and value. We appreciate your feedback and strive to continue providing excellent service to all of our customers.
Great help from the staff
Great help from the staff in the Harrogate shop and the product is great also.
2024年11月17日
ProCook - Harrogate からの回答
Thank you for your kind review! We are delighted to hear that you found our staff helpful and that you are happy with the product. We strive to provide excellent customer service and high-quality goods, and we're glad you had a positive experience.
ProCook - Harrogate からの回答
Thank you for your kind words! We're delighted to hear that you appreciate our wide selection of high-quality products and the helpfulness of our staff. We strive to provide our customers with the best possible shopping experience, and we're so glad you had a positive one.
ProCook - Harrogate からの回答
Thank you for your kind review! We're delighted to hear that you found our staff helpful and that you're satisfied with the quality of our cookware. We strive to provide our customers with excellent service and high-quality products.
Good friendly service
Good friendly service, and prompt sourcing of one item from another store delivered to our home a few days later.
2024年10月30日
ProCook - Harrogate からの回答
Thank you for your kind review! We're delighted to hear that you had a positive experience with our team. We strive to provide our customers with friendly and helpful service, and we're glad that we were able to assist you with your purchase.
Very good service
2024年11月2日
ProCook - Harrogate からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful staff
2024年11月2日
ProCook - Harrogate からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Harrogate からの回答
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our staff, selection, and value. We strive to provide our customers with a positive experience, and your feedback means a lot to us.
ProCook - Harrogate からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
We purchased our new pans from your…
We purchased our new pans from your Harrogate branch the staff were really helpful and knowledgeable especially the lady who served us. Unfortunately I didn’t get her name.
Overall very good experience.
2024年10月11日
ProCook - Harrogate からの回答
We're so pleased to hear about your positive experience at our Harrogate branch. It's wonderful that our staff were able to provide you with helpful and knowledgeable service. We're proud of our team's commitment to providing excellent customer experiences.
ProCook - Harrogate からの回答
Thank you for your kind words about our staff. We're delighted to hear that you found them friendly and helpful. We strive to create a welcoming environment where our customers feel comfortable and supported.
Great website
Bought a chef's knife for my father. Perfect size and a great price.
Ordered on a Sunday and arrived next day fab service. Highly recommend
2024年10月6日
ProCook - Harrogate からの回答
We're delighted to hear that you were happy with the chef's knife and our service. We strive to provide our customers with the best possible experience, and we're thrilled to hear that we were able to meet your expectations.
ProCook - Harrogate からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff member.
2024年10月4日
ProCook - Harrogate からの回答
Thank you for your kind words! We're so glad to hear that you had a positive experience with our staff. We strive to provide excellent customer service, and we're delighted that you found them helpful.
ProCook - Harrogate からの回答
Thank you for your kind words! We're delighted to hear that you found our returns process to be speedy and that our staff in Harrogate were helpful. We strive to provide excellent customer service and make the returns process as smooth as possible for our customers.
Friendly and helpful staff!
Both members of staff were very helpful. Offered to carry products outside. Answered any questions and took time to make sure I got what I wanted.
2024年9月28日
ProCook - Harrogate からの回答
We are so glad to hear that you had a positive experience with our staff. We appreciate your kind words about their helpfulness and dedication to providing excellent customer service.
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