Lovely clean shop, helpful staff and great selection of products. Georgina was very helpful in making sure we had everything we needed, and explained which items were included in certain deals too.
所在地
所在地を変更7-11 Princes Street, HG1 1NG Harrogate, GB
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レビュアーのコメントを見てみましょう
Now that I have no need to go to Machine Mart, as I am not fit enough to build racing cars anymore, cooking shops are my "go-to" shop to visit. Pro-cook has a decent reputation for cooking kit. I've... もっと見る
企業が回答しました
The shop was light and airy and products were set out in an appealing way. Enjoyed looking at everything on offer. Although we didn’t go into the shop to buy anything in particular, we ended up buying... もっと見る
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
7-11 Princes Street, HG1 1NG, Harrogate, 英国
4.8
優良
368件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great shopping Experience knew what I wanted I was…
Although I knew what I wanted I was able to review the displays comfortably and quietly. soft music very relaxing . Received excellent help when
I needed it. Thank you love your shop
2025年1月23日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I knew what I wanted then the assistant…
I knew what I wanted then the assistant packed the wrong knives and was going to charge me for a different set until I told her. I was told a email would be sent for the guarantee. no email came. I rang up and was told the computer system was slow I should receive it eventually but not received as yet. (1 week later)
The shop wasn’t busy so there was no excuse for been rushed or short staffed.
2025年1月19日
ProCook - Harrogate からの回答
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store. However we don't send a guarantee to you, all you need to do is keep the order number as that is your guarantee.
Great help & advise from the staff
2025年1月19日
ProCook - Harrogate からの回答
We're delighted you had such a positive experience! Your kind words about our staff being knowledgeable and helpful are truly appreciated. It's rewarding to know we met your expectations and provided excellent service. Your feedback is incredibly valuable to us and motivates our team to continue striving for excellence. We hope you'll visit us again soon. Thank you for choosing us!
Satisfied customer
We came back and bought again as we always do when we need quality Cookware and Bakeware.
We have tested ProCook in Harrogate many times and we never left disappointed. We'll come back for sure!!
2025年1月5日
ProCook - Harrogate からの回答
Thank you for your kind words and for your continued loyalty to our brand. We're delighted to hear that you've found our cookware and bakeware to be of high quality and that you've had positive experiences at our Harrogate store. We strive to provide our customers with exceptional products and service, and we appreciate your support. We look forward to welcoming you back soon!
ProCook - Harrogate からの回答
We appreciate your kind words. We're glad you found the sales person informative and helpful.
The sales assistant was knowledgeable and helped us to choose the correct frying pan for our needs.
The sales assistant was very knowledgeable
2025年1月8日
ProCook - Harrogate からの回答
Thank you for your kind words! We're delighted to hear that you found our sales assistant knowledgeable. We strive to provide our customers with helpful and informed service, and we're glad you had a positive experience.
Great service great product will be…
Great service great product will be adding to the collection
2024年12月31日
Was able to find what I was looking for…
Was able to find what I was looking for and the shelf, then the member if staff was quick to find me one in a box.
Slight struggle to get a pushchair up the step to get in store, but thr lovely lady took me another, easier way, to get out.
2024年12月31日
The staff are always very helpful and…
The staff are always very helpful and pleasant. Nothing is too much trouble for them
2024年12月28日
ProCook - Harrogate からの回答
Thank you for your positive review! We are happy to hear that you found the design to your liking and that you received helpful assistance from our staff. We strive to provide our customers with a positive experience, and your feedback is greatly appreciated.
I just love pro cook I'm replacing my…
I just love pro cook I'm replacing my cooks knives one by one . I bought a great set of 3 which was on offer. Great customer service. Nice clean shop .
2024年12月29日
ProCook - Harrogate からの回答
Thank you for your kind review! We're so happy to hear you're enjoying our products and appreciate your positive feedback on our customer service and store environment. We strive to provide a welcoming and helpful experience for all our customers.
Relaxed environment
Nice staff, I had questions about the products I needed and the staff were very helpful and patiently answered everything I needed to know.
2024年12月28日
ProCook - Harrogate からの回答
Thank you for your kind review! We're delighted to hear that you found our staff helpful and patient in answering your questions. We strive to provide our customers with knowledgeable and friendly service, and we appreciate you taking the time to share your positive experience.
Wonderful experience
Firstly, as my wife has Polio it is so good to have a side entrance with no steps, The store layout is also very well thought out. The staff are very helpful and friendly. Thank you all and hope you have a good 2025
2024年12月28日
ProCook - Harrogate からの回答
We are so pleased to hear that you found our store accessible and easy to navigate. We strive to create a welcoming and comfortable environment for all our customers. We are also delighted that you found our staff helpful and friendly. We appreciate your kind words and wish you a happy 2025 as well.
Staff were extremely helpful and patient
2024年12月22日
ProCook - Harrogate からの回答
Thank you for your kind words! We appreciate your feedback and are delighted to hear that you found our staff helpful and patient. We strive to provide our customers with excellent service and expertise.
Helpful and friendly
I really love the quality of the items in pro cook, but also the staff in the Harrogate branch are knowledgeable, helpful and friendly. When I've had an issue they have promptly resolved it.
2024年12月23日
ProCook - Harrogate からの回答
Thank you for your kind words! We're thrilled to hear you appreciate the quality of our products and the excellent service you received at our Harrogate branch. We strive to provide our customers with knowledgeable, helpful, and friendly staff who are dedicated to resolving any issues promptly. We appreciate your feedback and look forward to serving you again soon.
ProCook - Harrogate からの回答
Thank you for your kind review! We are delighted to hear that you found our staff helpful and knowledgeable. We strive to provide our customers with excellent service and a wide variety of goods, and we are glad you had a positive experience.
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