The store is neat and all employees were very professional. (My kitchen tools are all from this store so I met most off the staff🥰)Kitchen ware seems intimidating due to its low price but actually ex... もっと見る
所在地
所在地を変更Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
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Visited the Galleria in Hatfield last week to renew some procook knives and pans - This happends rarely as their products are so good. The young lady who served me was so friendly, helpful and very kn... もっと見る
企業が回答しました
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... もっと見る
企業が回答しました
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, 英国
4.8
優良
309件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
ProCook - Hatfield からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Hatfield からの回答
We appreciate you letting us know our staff was very helpful with the returns; it means a lot to our team.
ProCook - Hatfield からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite & efficient service.
2025年9月23日
ProCook - Hatfield からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A great choice of good quality kitchen…
A great choice of good quality kitchen equipment at reasonable prices. I already have some ProCook saucepans, bought several years ago, that have been excellent in use, so this was the obvious place to get a replacement for another brand that had worn out.
2025年9月17日
ProCook - Hatfield からの回答
We're happy to hear that you find our kitchen equipment to be of good quality and reasonably priced. It's great to know your older saucepans have served you well and that you chose us for a replacement. Thank you for your positive feedback.
Good customer service
Got a little problem with the order, it was solved by the customer service very quickly and efficiently.
2025年9月3日
ProCook - Hatfield からの回答
We appreciate you taking the time to share your experience. We're so happy to hear that our customer service team resolved the order issue quickly and efficiently!
A little disappointed
Spent £350 on precook products which are a great product but then got an email 2 days later offering 20% bank holiday discount which was frustrating. Contacted customer services and asked if they could honour the extra discount which they wouldn’t
2025年8月19日
ProCook - Hatfield からの回答
We appreciate your feedback. We're sorry to hear about the timing of your purchase and the subsequent discount. We acknowledge your frustration with our policy. We'll review your comments to improve our customer experience.
Staff member was really helpful and…
Staff member was really helpful and nice. Quite tall with long brown hair. I got what I needed when I went in.
2025年8月28日
ProCook - Hatfield からの回答
We're happy to hear that our staff member was helpful and nice during your visit! Thank you for letting us know you got what you needed. We appreciate your feedback!
ProCook - Hatfield からの回答
We appreciate your positive feedback! We're so happy you enjoyed our great products, prices, and customer service.
ProCook - Hatfield からの回答
We appreciate your feedback that our service was well-informed and personal! We are so glad to hear that you are happy with our service.
Chef's Treasure shop
So glad to had find your ProCook so close to us! I found everything I needed in my kitchen 🙌
Definitely will go back for more goodies!
2025年8月19日
ProCook - Hatfield からの回答
We're so glad you discovered our ProCook store nearby! It's wonderful to hear you found everything you needed for your kitchen and plan to return for more. Thanks for your great feedback!
ProCook - Hatfield からの回答
We appreciate your positive feedback! We're so glad you value our good quality and our value for money.
Great help and nothing was to much when…
Great help and nothing was to much when I asked to see the product.
2025年8月18日
ProCook - Hatfield からの回答
We're happy to hear that you received great help and that we could readily show you the product. Thank you for your positive feedback!
The staff were very helpful
2025年7月31日
ProCook - Hatfield からの回答
We're happy our staff was helpful. We appreciate you taking the time to leave us this positive feedback!
ProCook - Hatfield からの回答
We appreciate you taking the time to leave us this great review! We are so happy to hear that you found our staff helpful and our store clean.
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