The store is neat and all employees were very professional. (My kitchen tools are all from this store so I met most off the staff🥰)Kitchen ware seems intimidating due to its low price but actually ex... もっと見る
所在地
所在地を変更Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
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レビュアーのコメントを見てみましょう
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... もっと見る
企業が回答しました
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... もっと見る
企業が回答しました
Visited the Galleria in Hatfield last week to renew some procook knives and pans - This happends rarely as their products are so good. The young lady who served me was so friendly, helpful and very kn... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, 英国
4.8
優良
309件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Quick delivery and all items perfect!
Order arrived the next day as shop did not have all the items in stock. Good quality and looks nice.
2024年10月29日
ProCook - Hatfield からの回答
We appreciate your kind words about the quality and look of your order. We understand that having to wait for a complete order can be frustrating, and we strive to ensure all items are available as quickly as possible. Thank you for your understanding and positive feedback.
ProCook - Hatfield からの回答
Thank you for your positive review! We're delighted to hear you enjoyed our customer service and the wide selection of products we offer. We strive to provide a great shopping experience for all our customers, and your feedback is truly appreciated.
Found staff very helpful and polite.
2024年10月22日
ProCook - Hatfield からの回答
Thank you for your kind words about our staff. We're so glad to hear that you found them helpful and polite. We strive to create a welcoming environment where our customers feel comfortable and supported.
ProCook - Hatfield からの回答
Thank you for your kind review! We're thrilled to hear that you found our staff helpful and knowledgeable and that you enjoyed our products. We strive to provide our customers with excellent service and high-quality goods, and we're glad you had a positive experience.
ProCook - Hatfield からの回答
Thank you for your kind review! We are thrilled to hear that you enjoyed our discounts and appreciate the friendly service provided by our staff at the Galleria location. We strive to create a welcoming and enjoyable shopping experience for all our customers, and your positive feedback means a lot to us.
Store manager and others very helpful
store manager and others very helpful - gave lots of details about the product we are buying and future products they would be getting such as ceramic toasting machine
2024年10月12日
ProCook - Hatfield からの回答
We appreciate your kind words about the helpfulness of our team. We're thrilled to hear that you received detailed information about the product. We strive to provide exceptional customer service and are glad we were able to meet your needs.
ProCook - Hatfield からの回答
We appreciate your kind words about our steak knives. We're thrilled to hear you find them well-made, sturdy, and sharp. We strive to provide high-quality products that enhance your dining experience.
ProCook - Hatfield からの回答
Thank you for your kind review! We're delighted to hear that you found our customer service to be great and that our staff had good knowledge of saucepans. We strive to provide our customers with helpful and knowledgeable service, and your feedback is greatly appreciated.
ProCook - Hatfield からの回答
Thank you for your kind words! We're thrilled to hear you're enjoying your new knives.
Lovely lady in the shop helped us
Lovely lady in the shop helped us. She was knowledgeable so we were able to buy exactly what we needed
2024年9月28日
ProCook - Hatfield からの回答
We're thrilled to hear about your positive experience! We strive to provide excellent customer service and are happy to know our staff helped you find exactly what you needed.
ProCook - Hatfield からの回答
Thank you for your kind review! We're happy to hear that you were pleased with our selection and found our service to be professional and friendly. We strive to provide a positive experience for all our customers, and your feedback is appreciated.
Very helpful staff in store nothing was…
Very helpful staff in store nothing was too much trouble for them
Great service and advice in our purchase.
2024年9月25日
ProCook - Hatfield からの回答
Thank you for your kind words! We are so pleased to hear that you had a positive experience with our staff and received great service and advice during your purchase. We strive to provide our customers with a helpful and informative shopping experience, and we appreciate you taking the time to share your feedback.
ProCook - Hatfield からの回答
Thank you for your positive review! We're thrilled to hear you appreciate the variety of high-quality products and offers we provide. We work hard to ensure our customers have a wide selection to choose from, and we're glad you've found something you like.
Great price on sale
2024年9月20日
ProCook - Hatfield からの回答
We appreciate you taking the time to share your feedback. We're glad you found a great price on sale.
First class service
Excellent service from attentive and knowledgeable staff. Will always recommend friends and family to visit ProCook.
2024年9月13日
ProCook - Hatfield からの回答
Thank you for your kind review! We're delighted to hear that you had a positive experience with our staff. We strive to provide our customers with knowledgeable and attentive service, and we're thrilled that you found our team to be helpful. We appreciate your recommendation and will continue to work hard to maintain the high standards you have recognized.
ProCook - Hatfield からの回答
Thank you for your kind words! We are so happy to hear that you had a positive experience with our staff. We strive to create a welcoming and supportive environment for our customers, and we are delighted that you found our team helpful and friendly.
We were given excellent advice on the…
We were given excellent advice on the product that we were buying. Good customer service
2024年9月7日
ProCook - Hatfield からの回答
Thank you for your kind words! We are so pleased to hear that you received excellent advice on the product you were buying. We strive to provide our customers with knowledgeable and friendly service, and we're glad you had a positive experience with us.
ProCook - Hatfield からの回答
We appreciate your kind words! We're delighted to hear that you found our staff helpful, knowledgeable, friendly, and efficient. We strive to provide excellent customer service and are glad you had a positive experience.
ProCook - Hatfield からの回答
Thank you for your kind words! We are delighted to hear that you had a positive experience with our sales assistant. We strive to provide excellent customer service, and we appreciate your recognition.
Review Excellent friendly knowledgeable…
Excellent friendly knowledgeable service a pleasure to shop there
2024年8月21日
ProCook - Hatfield からの回答
Thank you for your kind words! We're so happy to hear that you enjoyed your shopping experience and found our service to be friendly and knowledgeable. We strive to provide a positive and helpful environment for all our customers.
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