The Hereford store staff are brilliant; knowledgable and super helpful. I stocked a new kitchen with everything - pots, pans, cutlery, plates etc. As someone who has not bought much kitchen ware befor... もっと見る
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レビュアーのコメントを見てみましょう
We were on holiday and I just like visiting cook shops. Buying a Chef's knife had been on my list for a long time but there hadn't been any urgency. Entering the shop I was offered help IF I wante... もっと見る
Visiting Hereford for the day shopping and called in the store as I’ve been looking for a set of saucepans for ages. Saw some lovely pans and spoke with Amelie who was very helpful and it turned out t... もっと見る
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, 英国
- 01432 656633
4.9
優良
335件のレビュー
顧客にレビューを依頼しています
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The Hereford store staff are brilliant
The Hereford store staff are brilliant; knowledgable and super helpful. I stocked a new kitchen with everything - pots, pans, cutlery, plates etc. As someone who has not bought much kitchen ware before, they helped me make decisions that I’m really happy about. They helped take items to my car, and were excellent when I had to return a few things. No quibbles. Procook you have a customer for life now, your Hereford staff are a gem 💎 (I’m also happy with the quality of your products!) happy customer all round.
2026年10月10日
自発的なレビュー
ProCook - Hereford からの回答
We are so grateful for your fantastic feedback! It is wonderful to hear that our team made stocking your new kitchen such a seamless and enjoyable experience, from helping you select the right items to assisting with your car and hassle-free returns. We are thrilled that you love the quality of your new kitchenware and look forward to welcoming you back again soon.
The staff were more interested in…
The staff were more interested in chatting with each other, loudly and seemed to be quite irritated and dismissive when asked about a produce. The male staff was what seemed like chewing gum.
The product itself was amazing.
2026年9月15日
ProCook - Hereford からの回答
Hereford
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Just what we needed
Just what we needed, a good solid base and easy cooking of large quantities
2026年10月5日
ProCook - Hereford からの回答
We are so pleased to hear that your new cookware provided the sturdy foundation you needed for preparing larger meals with ease! Thank you for sharing your wonderful feedback with us.
Excellent experience
We were on holiday and I just like visiting cook shops. Buying a Chef's knife had been on my list for a long time but there hadn't been any urgency. Entering the shop I was offered help IF I wanted it. I did ask and I was given excellent advice on the pro and cons of each knife, I could actually try each knife. This purchase was an absolute joy.
2026年9月17日
We Always shop here
We Always shop here. Helpful staff. quality products . Convenient location
2026年9月17日
Hereford all smilesWarm welcome to store
Warm welcome to store. Friendly and knowledgeable staff. Easy purchase.
2026年9月12日
Helpful and friendly staff
Helpful and friendly staff, who were well informed about products.
2026年9月15日
I went to replace my old ProCook knife…
I went to replace my old ProCook knife the staff was very helpful and polite, I liked the fact that you can try out different knives to see what the handles and the weight feel like and you can try cutting different vegetable's with them as well as well.
2026年9月9日
Product and staff
2026年9月13日
Lovely shopping experience
Visiting Hereford for the day shopping and called in the store as I’ve been looking for a set of saucepans for ages. Saw some lovely pans and spoke with Amelie who was very helpful and it turned out that they were on offer too, reduced by £30. Amelie was very pleasant and friendly and offered to keep them at the store until I’d finished shopping to avoid me having to carry them around.
2026年9月6日
The staff were very helpful and…
The staff were very helpful and provided me with what I needed.
2026年9月4日
The staff are very knowledgeable
The staff are very knowledgeable. This was a return visit to purchase baking trays. On the advice of the staff I had opted for the better quality and was not disappointed. I am now slowly replacing all the old, rusty awful ones in my cupboard.
2026年9月3日
Products I already use
Products I already use, readily available in the shop. Friendly service.
2026年9月2日
Acknowledged by staff on entering…
Acknowledged by staff on entering Answered query politely and promptly
Shop immaculate staff helpful
2026年9月4日
Love the shop very well priced and lots…
Love the shop very well priced and lots of great deals would shop again. The service was excellent
2026年9月2日
Very helpful staff who made visit a…
Very helpful staff who made visit a pleasure last Saturday morning.
2026年8月29日
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