The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... もっと見る
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Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... もっと見る
I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... もっと見る
企業が回答しました
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, 英国
- 01432 656633
4.9
優良
305件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The gentleman that served me was…
The gentleman that served me was extremely helpful and very pleasant. Thank you
2026年8月17日
ProCook - Hereford からの回答
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team member was extremely helpful and pleasant during your visit.
ProCook - Hereford からの回答
We are so glad to hear that our sales associate was very helpful during your visit. We appreciate you taking the time to share your positive experience with us.
ProCook - Hereford からの回答
We are so happy to hear that you had an amazing experience with our customer service. Thank you for your wonderful feedback!
ProCook - Hereford からの回答
We're so pleased to hear that you found our store wonderful and our team friendly and helpful. We truly appreciate your positive feedback!
The store is invitingly and clearly set out
The store is invitingly and clearly set out.
There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her screen and directed me to it. I was delighted to find that it wasn’t expensive! Payment was simple and my receipt arrived promptly by email!
I returned a few days later and made another purchase!!
JM
2026年8月10日
ProCook - Hereford からの回答
We're so pleased to hear you found our store inviting and well-organized! It's wonderful that our team member was able to assist you efficiently and that you were happy with your purchase and the simple payment process. We're delighted you returned for another item!
ProCook - Hereford からの回答
We're so glad you always shop with us and enjoy our lovely store, good selection, and helpful staff! Thank you for your kind words.
The staff were so helpful
The staff were so helpful. They all were so happy everyone there said hello and smiled.
2026年8月4日
ProCook - Hereford からの回答
We're so glad you found our staff helpful and happy! It's wonderful to hear that everyone greeted you with a smile. Thank you for your kind feedback.
Excellent staff
2026年7月29日
Very friendly and helpful staff
Very friendly and helpful staff. Gave us good advice on products.
2026年8月1日
ProCook - Hereford からの回答
We're so glad you found our staff friendly and helpful, and that they were able to provide good advice on our products! Thank you for your kind words.
Excellent service from the staff at…
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
2026年7月31日
ProCook - Hereford からの回答
We're so glad to hear you received excellent service from our Hereford branch! It's wonderful that you were able to try out the knives before making your decision.
So glad that we looked on line and…
So glad that we looked on line and found an amazing kitchen shop .The shop had everything we wanted. The assistants were amazing so friendly and helpful.Willbe going back to the shop again highly recommend 👌
2026年7月31日
Helpful staff…
Helpful staff helped me find the steak knives I was looking for and also showed me the 3 for £10 items by the till. Very pleased with my purchases
2026年7月24日
Very good products
Very good products, well displayed and excellent front of house (Luke).
2026年7月23日
Great customer service and store atmosphere
Walked in. Got exactly what I wanted, with helpful staff guiding me every step of the way.
Perfect shopping experience.
Thank you ProCook
2026年7月21日
Assistant was very helpful and…
Assistant was very helpful and explained the different products.
2026年7月24日
Quick and helpful staff
2026年7月21日
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