We wanted to purchase a knife set and some pots for our wedding gifts, the store was really helpful. Great advice from Ben he was very informative let us take our time to decide which knife set we wer... もっと見る
企業が回答しました
所在地
所在地を変更Dobbies Garden Centre, Banks End, Wyton, PE28 2AA Huntingdon, GB
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レビュアーのコメントを見てみましょう
The pro granite pans are fantastic, nothing sticks to them even when frying off meat at high temperatures which was a problem on all the other alleged non stick pans I have owned over the years. So gr... もっと見る
Great products, great quality, easy to use website, straight forward payment and good delivery time. When I go in store staff are always friendly and helpful. Would recommend. I will be coming back.... もっと見る
企業が回答しました
I bought some dinner wear and added some coffee mugs from another store when I got home I realized I had the wrong mugs,I took them back to the Huntington branch and exchanged them for the right one'... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Dobbies Garden Centre, Banks End, Wyton, PE28 2AA, Huntingdon, 英国
4.7
優良
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Huntingdon からの回答
We appreciate your kind words about our manager. We're glad to hear they were so helpful.
ProCook - Huntingdon からの回答
We appreciate your feedback and are glad you found the discount helpful.
Great advice from sales person
2024年11月4日
ProCook - Huntingdon からの回答
We're so glad to hear you had a positive experience with our sales team. We strive to provide our customers with the best possible service and appreciate your feedback.
Manager Matt was very knowledgeable and…
Manager Matt was very knowledgeable and offered good advice, brilliant service!
2024年11月6日
自発的なレビュー
ProCook - Huntingdon からの回答
We are so happy to hear that you had a positive experience. We appreciate your kind words about Matt and his service. We strive to provide excellent customer service and we're glad that Matt was able to help you.
ProCook - Huntingdon からの回答
We appreciate your kind words about our customer service. We strive to provide a positive experience for all our customers, and we're glad you found it to be good.
ProCook - Huntingdon からの回答
Thank you for your wonderful review! We're so glad to hear you had a positive experience with our knowledgeable staff and wide selection of products. Your feedback means a lot to us as we strive to provide excellent service and a great shopping experience for all our customers.
Quality at a good price
Admittedly there was a sale on due to the retail outlet closing but the items we purchased seem to be of a good quality at a reasonable price.
2024年10月28日
ProCook - Huntingdon からの回答
We appreciate your feedback and are glad you found items of good quality at a reasonable price. We value your business and hope you enjoy your purchases.
Great customer service
We wanted to purchase a knife set and some pots for our wedding gifts, the store was really helpful. Great advice from Ben he was very informative let us take our time to decide which knife set we were going to buy. We have since been back and bought an additional knife for the set.
2024年10月13日
自発的なレビュー
ProCook - Huntingdon からの回答
We appreciate your kind words about our store and Ben's helpfulness. It's wonderful to hear that you found the advice and service you needed to make a decision on your wedding gifts. We're glad you were able to find the perfect knife set and that you've returned for more.
Great products, amazingly helpful friendly staff
I have bought several items from this store in Huntingdon. The staff are always very friendly and helpful.
We love the products, great quality.
2024年10月26日
ProCook - Huntingdon からの回答
Thank you for your kind words! We're delighted to hear that you've had such positive experiences with our store in Huntingdon. We're proud of our staff and their commitment to providing friendly and helpful service. We're also thrilled that you love the quality of our products. We appreciate you taking the time to share your feedback.
ProCook - Huntingdon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
staff helpful and products good
2024年10月24日
ProCook - Huntingdon からの回答
Thank you for your feedback! We're glad to hear that you found our staff helpful and that you were pleased with our products. We appreciate your kind words and strive to provide our customers with excellent service and high-quality goods.
ProCook - Huntingdon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Realistic price for quality items
Realistic price for quality items, really friendly staff always willing to help. UK design and build that's a pleasure to support
2024年10月20日
ProCook - Huntingdon からの回答
Thank you for your kind words! We're so happy to hear that you appreciate the quality of our products and the friendly service you receive from our staff. We strive to provide our customers with a positive shopping experience, and we're delighted that you found it so.
wonderful products and knowledgeable…
wonderful products and knowledgeable staff. A good experience
2024年10月12日
ProCook - Huntingdon からの回答
Thank you for your positive review! We're delighted to hear that you enjoyed our products and found our staff knowledgeable. We strive to provide our customers with a great shopping experience, and your feedback is valuable to us.
Helpful staff
2024年10月11日
ProCook - Huntingdon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Huntingdon からの回答
Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our customer service and products. We strive to provide excellent service and high-quality goods, so your feedback is greatly appreciated.
I was looking for a gift made of copper…
I was looking for a gift made of copper for my son and daughter in law’s 7th anniversary. Pro-cook had only two items named as copper and I purchased one of them, a set of measuring cups. They looked well made and were called “copper” so I was surprised when I realised they are actually stainless steel, just copper coloured. I will still give them as a token of copper but a bit disappointed.
2024年10月5日
ProCook - Huntingdon からの回答
We understand your disappointment that the measuring cups were not actually made of copper. We strive to provide accurate product descriptions and apologize for the error in this case. We appreciate your understanding and hope you will still enjoy the gift.
Great store
The staff at this store are very friendly & extremely helpful. I always enjoy shopping there.
The items I purchased were reasonably priced & there is so much to chose from.
2024年10月9日
ProCook - Huntingdon からの回答
Thank you for your kind words! We're so happy to hear that you had a positive experience with our staff and products. We strive to provide a welcoming and helpful environment for our customers, and we're delighted that you found our team friendly and our prices reasonable. We appreciate your feedback and look forward to seeing you again soon.
ProCook - Huntingdon からの回答
Thank you for your positive feedback! We're glad to hear that you found our products and staff to be good. We strive to offer high-quality goods and excellent customer service, so your review is truly appreciated.
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