I wanted a non-stick frying pan, and the member of staff was very helpful in showing me all the possibilities. I have used the pan I chose and it is excellent.
企業が回答しました
所在地
所在地を変更20-21 High Street, BN7 2LN Lewes, GB
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レビュアーのコメントを見てみましょう
Great service despite being short staffed, one person when a sale is on, I felt very sorry for her, she was lovely,T
企業が回答しました
Cook employers was extremely helpful and thorough in explaining the different qualities of the item. He have is alternative and helped us decide on the most suitable. Gave is a discount and an email g... もっと見る
企業が回答しました
Not much left on Lewes High Street these days, but it’s good to see a few shops still going strong. Really appreciate the help choosing the right cooking pans — couldn’t be happier.
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
20-21 High Street, BN7 2LN, Lewes, 英国
4.8
優良
389件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and informative
2026年5月30日
ProCook - Lewes からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great products and very knowledgable…
Great products and very knowledgable staff who helped me choose
2026年5月30日
ProCook - Lewes からの回答
We're so glad you enjoyed our products and found our staff helpful!
Helpful staff
I wanted a non-stick frying pan, and the member of staff was very helpful in showing me all the possibilities. I have used the pan I chose and it is excellent.
2026年5月30日
ProCook - Lewes からの回答
We're so glad our staff helped you find the perfect non-stick frying pan! We appreciate you letting us know you're happy with your choice.
Great service despite being short…
Great service despite being short staffed, one person when a sale is on, I felt very sorry for her, she was lovely,T
2026年5月30日
ProCook - Lewes からの回答
We appreciate your kind words about our team member! We're glad they provided great service despite being busy. Thank you for your feedback.
Cook employers was extremely helpful…
Cook employers was extremely helpful and thorough in explaining the different qualities of the item. He have is alternative and helped us decide on the most suitable. Gave is a discount and an email guarantee. Very satisfied.
2026年5月20日
ProCook - Lewes からの回答
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were helpful and thorough in assisting you.
Helpful even though product I wanted…
Helpful even though product I wanted was not suitable for my needs.
2026年5月12日
ProCook - Lewes からの回答
We're glad we could still assist you. Thank you for your feedback.
Found some great deals in store today
Found some great deals in store today. Always great quality items. Staff were helpful and friendly.
2026年5月16日
ProCook - Lewes からの回答
We're so glad you found great deals and quality items! We appreciate you sharing your positive experience with our helpful staff.
Truly worthwhile Good and interesting layout with…
Good and interesting layout with products at a reasonable price.
The service was excellent and knowledgeable help was given.
2026年5月15日
ProCook - Lewes からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our layout and product selection.
ProCook - Lewes からの回答
We appreciate your kind words.
Price/quality and range
The layout of the shop in Lewes, the wide range and price/quality of the products and a very helpful customer service lady.
2026年5月8日
ProCook - Lewes からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were pleased with our shop's layout, product range, and customer service.
Great service
The service was excellent. Huge range of kitchen equipment and well stocked.
2026年5月10日
ProCook - Lewes からの回答
We appreciate you sharing that our service was excellent and our selection well-stocked!
ProCook - Lewes からの回答
We're glad you enjoyed our products and found our staff knowledgeable and friendly!
Not much left on Lewes High Street…
Not much left on Lewes High Street these days, but it’s good to see a few shops still going strong. Really appreciate the help choosing the right cooking pans — couldn’t be happier.
2026年5月2日
ProCook - Lewes からの回答
We're so glad we could help you find the perfect cooking pans! We appreciate your kind words and support for local shops.
Customer service was excellent
Customer service was excellent
Knowledge of products excellent
2026年5月1日
ProCook - Lewes からの回答
We appreciate you letting us know about our great service and helpfulness; it means a lot to our team.
ProCook - Lewes からの回答
We appreciate you letting us know our staff was helpful and friendly, and that we have plenty of choice; it means a lot to our team.
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