A beautifully presented, well stocked and welcoming shop in Maidstone. We were looking for some pans after having our old set for decades (well done Prestige!) and it was an easy job finding what we n... もっと見る
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Very helpful staff. Took me through all the pros and cons of the different knives I was interested in and made very helpful suggestions. It took me a while to make up my mind about which one felt best... もっと見る
THE STAFF MEMBER WAS ABLE TO ANSWER ALL OF OUR QUESTIONS REGARDING THE DIFFERENT TYPES OF PAN FINISHES AND HOW BEST TO COOK AND CARE FOR THEM OBVIOUSLY WELL TRAINED IN THEIR PRODUCTS WE CHOSE A HE... もっと見る
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We had a good laugh with the men in the store…I had rusted my previous kitchen knives in the dish washer, I thought stainless steel was stainless! Anyway, they patiently took down and unwrapped knives... もっと見る
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企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 41, Fremlin Walk Shopping Centre, ME14 1QG, Maidstone, 英国
- 01622 958257
4.8
優良
65件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
amazing service
I was served by sydney, she was so kind and very helpful. She knew a lot about the knifes and when it came to picking me out a new pan she listened to what i needed and I am very happy with the product!
2026年7月18日
自発的なレビュー
Great range at a great price
Very helpful staff in store with a great range of products at a reasonable price. Would recommend.
2026年7月18日
Great service
2026年7月13日
Great shop, easy shopping
Such a lovely shop, it's easy to shop in that you know where items are. Just love pro cook stuff.
2026年7月17日
New shop just opened
New shop just opened, was very inviting and the staff were very helpful, lots of products 3 and for£10 or 3 for £20
2026年7月11日
Staff there were friendly.
2026年7月9日
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, very helpful in answering my questions.
2026年7月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Knowledgable staff helped me find items…
Knowledgable staff helped me find items of interest. Nicely laid out shop. Love the drive I bought and will return for a smaller one soon.
2026年7月2日
ProCook - Maidstone からの回答
We're so pleased our knowledgeable staff could help you find items of interest and that you enjoyed our shop's layout. We look forward to your return!
Helpful staff in a new store
Helpful staff in a new store who pointed me to what I was looking for and also got me a bargain. I love Pro Cook for the nifty little gadgets you can find.
2026年6月30日
ProCook - Maidstone からの回答
We're so pleased our staff in the new store could help you find exactly what you were looking for and that you found a great bargain! We're delighted you enjoy our range of nifty gadgets.
Would have been five but out of stock…
Would have been five but out of stock of one item. Service quick and easy.
Will be back very soon.
2026年7月3日
ProCook - Maidstone からの回答
We appreciate your feedback and are glad to hear you found our service quick and easy. We apologize for the inconvenience of the out-of-stock item and look forward to your next visit!
Insufficient staff
Insufficient staff. Out of stock of the item required just 2 days after opening; asked if they would honour 20% "opening" discount if I ordered and paid for it the request was refused
2026年6月27日
ProCook - Maidstone からの回答
We appreciate you sharing your experience. We are actively working to improve our staffing and inventory to better serve our customers. Your feedback is valuable as we refine our operations.
I’ll be back
A store full of beautiful, high quality products. I could have bought everything!
2026年6月30日
ProCook - Maidstone からの回答
We're so glad you found our shop clean and tidy, and our staff friendly! We always strive to provide a welcoming environment for our customers.
The new store in Fremlin Walk is…
The new store in Fremlin Walk is beautiful with a great range of products and the staff were really helpful and knowledgeable.
2026年6月29日
Great customer service and staff :)
2026年6月27日
Love Procook so glad they have come to…
Love Procook so glad they have come to Maidstone the staff are always so helpful and the quality is second to none for half the price of some brands
2026年6月26日
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