The staff were very helpful, offering advice and allowing us to try some of the products before we made up our minds. The store is quite small compared to other Pro Cook stores I've visited, but they... もっと見る
企業が回答しました
所在地
所在地を変更Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... もっと見る
企業が回答しました
Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... もっと見る
企業が回答しました
The ladies in the store were lovely, very communicative, and very knowledgeable about all the products, the usage and the suitability. The store is very neat and tidy and very well laid out. Everythin... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, 英国
4.8
優良
1047件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great service…
Used the outlet park store in Mansfield and was very pleased with the staff. Helping me find what it was I was looking for and completing its purchase.
2026年7月22日
Friendly helpful staff and great choice…
Friendly helpful staff and great choice of items for the kitchen.
2026年7月21日
The range of products is really good…
The range of products is really good and the service I got was exceptional. They even carried the goods to the car for me
2026年7月21日
Nice clean shop
2026年7月20日
Staff was professional and very helpful.
2026年7月19日
Pleasant staff and understanding.
2026年7月8日
Great customer service
Great customer service, the lady that served us was extremely helpful. Quality products at affordable prices.
2026年7月12日
The shop is lovely to wander around
The shop is lovely to wander around, The choice absolutely great, the staff very helpful and the prices very competitive.
2026年7月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I Paid for my product and was…
I Paid for my product and was immediately told by the assistant that the payment had not gone through.I was adamant that it had. I was again told that it hadn't,fed up with discussing any further I paid again.During a routine check of my bank account I noticed that the exact same amount that I hadn't paid was put back into my account. Oh dear.
2026年7月6日
ProCook - Mansfield からの回答
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 or email us on care@procook.co.uk and we will help you resolve your issue.
ProCook - Mansfield からの回答
We're so glad you found what you were looking for and at a great price! We appreciate your positive feedback.
Good products
The products are of excellent quality and reasonably priced. The staff were very helpful and courteous.
2026年7月7日
ProCook - Mansfield からの回答
We're so happy you enjoyed our excellent quality products and reasonable prices! We're also glad our staff were very helpful and courteous. Thank you for your kind words.
Excellent service
Helpful staff, knowledgeable, excellent product range, would highly recommend.
2026年6月30日
ProCook - Mansfield からの回答
We're so glad you enjoyed our product range and found our team helpful and knowledgeable! Thank you for your kind words and recommendation.
ProCook - Mansfield からの回答
We truly appreciate your kind words about our store and the friendly service you received from our team.
Helpful & friendly staff.
I was treated with respect by the lady who helped.me find what I was looking for. She was very friendly and made my experience very pleasant.
2026年7月2日
ProCook - Mansfield からの回答
We're so happy to hear that our team member was friendly and respectful, making your experience pleasant. Thank you for sharing your positive feedback!
Friendly and attentive staff
2026年6月27日
ProCook - Mansfield からの回答
We are so pleased to hear that our staff was friendly and attentive during your visit. We truly appreciate your kind words.
The young male store assistant at East…
The young male store assistant at East Midlands Designer Outlet was very friendly and a great sales person. He is a great asset to you. I came away with 3 items while browsing! I have used my lovely casserole dish, but the pancake pan will make an appearance this weekend!
2026年7月1日
Brilliant quality items
Brilliant quality items. Not the cheapest but equal in quality to high brands. Staff always helpful.
2026年6月29日
Lady at the shop was very helpful
Lady at the shop was very helpful. She took her time Tony destined my needs and help me choose the right product
2026年6月23日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。