I visited the store to purchase a set of Gourmet saucepans and was dealt with by 2 very helpful assistants. The same applied again when I returned to purchase 2 more. I am extremely pleased with my pu... もっと見る
企業が回答しました
所在地
所在地を変更Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Lovely staff, greeted me with a smile, but left alone when I wanted to browse. Very helpful when I requested a nutmeg mill as an addition to my pan, you need to stock them, they save knuckles!
As said before assistants did not give me time to browse before pouncing on me although helpful I just wanted more time to look at other products
企業が回答しました
Went looking for quality knives as I'm doing more and more cooking, so wanted to treat myself. Was helped by Isabelle who was mint - great knowledge, patient while I decided which brand to go with, an... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, 英国
4.8
優良
1127件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Mansfield からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Went looking for a item they had it in stock used it several times and it does the job
Went looking
2026年5月29日
ProCook - Mansfield からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great staff…
Their staff at East Midlands Designer Outlet are so helpful and knowledgeable, especially Lisa. Their products are brilliant and good value for money.
2026年5月28日
自発的なレビュー
ProCook - Mansfield からの回答
We're so happy to hear our team was helpful and knowledgeable! We appreciate you recognizing our brilliant products and good value.
Great product, helpful staff…
Really pleased with the stainless steel saucepans I purchased. The member of staff who assisted me was lovely and very knowledgeable.
2026年5月27日
ProCook - Mansfield からの回答
We're so happy you're pleased with your saucepans and found our team member lovely and knowledgeable! Thank you for your kind words.
Did ask about discount she just said…
Did ask about discount she just said you get it on app or something...not ill show you or let me do it b4 i paid...
Came earlier this yr for set of knifes,that customer service was above n behond hence i came back....knives are brilliant !
2026年5月24日
ProCook - Mansfield からの回答
We appreciate your feedback and are glad you enjoy our knives. We're sorry to hear about the recent discount inquiry experience. We are reviewing our customer service approach to ensure consistency.
A great customer service and had good…
A great customer service and had good knowledge of the pan set that we bought.
2026年5月24日
ProCook - Mansfield からの回答
We're so glad our team provided great service and knowledge about your pan set! Thank you for your feedback.
ProCook - Mansfield からの回答
We appreciate your kind words.
Served by a really lovely lady
Served by a really lovely lady! Excellent product range, good prices, and attentive customer service :)
2026年5月25日
ProCook - Mansfield からの回答
We're so glad you enjoyed our product range and found our customer service attentive. We appreciate your kind words!
Lady offered valuable advice something…
Lady offered valuable advice something i would never had thought off
2026年5月20日
ProCook - Mansfield からの回答
We are so glad our team provided such valuable and insightful advice. We appreciate your kind words.
Staff very friendly and helpful have…
Staff very friendly and helpful have had products from you before and have always been very happy with the price and the products
2026年5月23日
ProCook - Mansfield からの回答
We're so happy to hear our staff was friendly and helpful! We appreciate your continued satisfaction with our products and prices.
ProCook - Mansfield からの回答
We're glad our server was helpful and knowledgeable. We appreciate your feedback!
Assistant Renata was very helpful in…
Assistant Renata was very helpful in the shop went the extra mile to sort out best price for my dinner set. Loving our new dinner set compliments our kitchen decor amazingly
2026年5月18日
ProCook - Mansfield からの回答
We're so pleased our team member provided such excellent service and helped you find the perfect dinner set. We're glad you love it!
Pro cook great store & very friendly & informative
Great location easy to find , fantastic selection of kitchenware, brilliant customer service , great advice given & extremely friendly
Get all my kitchen needs from here
2026年5月18日
ProCook - Mansfield からの回答
We're so glad you find our location convenient and appreciate our fantastic selection and brilliant customer service. We value your continued support!
Knew what I wanted
Knew what I wanted. Quickly found it, reasonable price, good quality, friendly staff . What more could a customer want.
2026年5月18日
ProCook - Mansfield からの回答
We're so happy to hear you quickly found what you needed at a reasonable price, with good quality and friendly staff. Thank you for your wonderful feedback!
Shop ok but staff a little bit off…
Shop ok but staff a little bit off perhaps they were having an off day
2026年5月12日
ProCook - Mansfield からの回答
We appreciate your feedback. We're sorry our staff seemed off. We'll address this.
Wonderful staff
We love this shop, so many lovely items to choose from. This Sunday we had the pleasure of meeting Helen I believe her name was (the crazy teapot lady) her words. She could not have been more helpful and friendly a genuine ray of sunshine. Our new coffee pot and bean grinder work perfectly thank you 😁
2026年5月17日
ProCook - Mansfield からの回答
We're so happy you love our shop and found so many lovely items! It's wonderful to hear our team member was so helpful and friendly. We're delighted your new coffee pot and bean grinder are working perfectly.
Joanne who served me was absolutely…
Joanne who served me was absolutely delightful, I will definitely be visiting the shop again, if only to see Joanne's lovely smile.
2026年5月11日
ProCook - Mansfield からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our team made your visit delightful. We look forward to seeing you again!
Great service and lucky to get 20% off…
Great service and lucky to get 20% off this weekend. Love my purchase!
2026年5月16日
ProCook - Mansfield からの回答
We're so glad you enjoyed our service and your purchase! Thank you for the wonderful feedback.
ProCook - Mansfield からの回答
We're so happy you always find what you need and that our quality is good.
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