In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... もっと見る
企業が回答しました
所在地
所在地を変更UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... もっと見る
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
企業が回答しました
This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, 英国
- 0114550 0341
4.9
優良
213件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and knowledgeable staff
2026年8月29日
Lovely shop and friendly staff
Lovely shop and friendly staff. I bought some sale items which I was very happy with.
2026年8月25日
The sales assistant was very good at…
The sales assistant was very good at explaining products
2026年8月25日
Great quality and affordable!
2026年8月21日
Friendly and professional staff
Friendly and professional staff with helpful advice and able to ask as many questions about products. Calm environment.
2026年8月21日
5⭐️ customer service
A very good shopping experience, even though the item I wanted wasn't available. The store was easy to navigate, with loads of lovely 'stuff' to look at. Most importantly the assistant who served me was an absolute delight. 5⭐️ customer service!
2026年8月22日
Go to store
Love Pro Cook the store has so much choice and such lovely friends staff o e of my go to places when looking for dining cooking and kitchen things
2026年8月19日
Great demonstration of the product and…
Great demonstration of the product and service was fantastic
2026年8月16日
Friendly, helpful staff.
Friendly, helpful staff, am returning to get more of the gorgeous mugs to complete the set.
Well priced, stylish merchandised and a vast quantity of kitchen equipment.
2026年8月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Staff are always helpful
Staff are always helpful, friendly, and will always work to get you the best deal when buying multiple products.
2026年8月17日
ProCook - Meadowhall からの回答
We're so happy to hear that our staff are always helpful and friendly! It's wonderful that they work to get you the best deal when buying multiple products.
ProCook - Meadowhall からの回答
We're so pleased to hear that you found exactly what you were looking for at a great price! Thank you for your positive feedback.
ProCook - Meadowhall からの回答
We're so pleased to hear that you enjoyed our selection of cookware and received great service! Thank you for your wonderful feedback.
Very friendly and helpful staff.
2026年8月15日
ProCook - Meadowhall からの回答
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be friendly and helpful.
ProCook - Meadowhall からの回答
We're so pleased to hear that you found our staff helpful and knowledgeable, and that you appreciate the excellent quality of our products! Thank you for your wonderful feedback.
ProCook - Meadowhall からの回答
We're so happy to hear you found the product to be good! We truly appreciate your positive feedback and kind words.
ProCook - Meadowhall からの回答
We're so glad to hear that our staff was helpful and that you found what you needed during your visit. We truly appreciate your kind words!
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