Went in looking for some pans and the salesman was really good. Talked us through the different types of pan and gave us a good recommendation of the tri-ply. Didn't get his name but he had glasses an... もっと見る
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レビュアーのコメントを見てみましょう
A staff member approached us within a few minutes of entering the store. Asked if we were after anything I particular. Told her we were looking for a paring knife. She showed us where they were, gave... もっと見る
企業が回答しました
Quality product at a reasonable price. Would have given 5 stars if the person serving didn't appear so disinterested and was a bit more attentive.
To be totally honest I had not put ProCook at the top of my list for purchasing anything from, However, the experience was surprisingly good, the questions I asked were answered honestly and the advic... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit C2, Merryhill Shopping Centre, DY5 1QP, Dudley, 英国
- 01384 912084
4.9
優良
671件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Quality product at a reasonable price
Quality product at a reasonable price. Would have given 5 stars if the person serving didn't appear so disinterested and was a bit more attentive.
2026年7月8日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent staff
Went in looking for some pans and the salesman was really good. Talked us through the different types of pan and gave us a good recommendation of the tri-ply. Didn't get his name but he had glasses and lots of hair. The other staff were also helpful aswell.
2026年6月26日
自発的なレビュー
ProCook - Merry Hill からの回答
We're so glad to hear you had such a positive experience with our team! It's wonderful that our salesman was able to help you choose the perfect tri-ply pans, and we appreciate your kind words about the helpfulness of our other staff as well.
Excellent shop
We found the assistant in the shop very helpful and knowledgeable with the goods in shop.
And to be able to try out the goods I had purchased.
And they had a very good range of goods.
We went there because i had been bought something from there and was very pleased with it.
So yes I will shop there again. And fully recommend this shop. Very pleased shopper.
2026年6月29日
ProCook - Merry Hill からの回答
We're so pleased to hear you had such a positive experience and found our assistant helpful and knowledgeable. It's wonderful that you were able to try out the goods and appreciated our range. We look forward to welcoming you back!
Excellent service and our assistant was…
Excellent service and our assistant was super helpful.
2026年7月3日
ProCook - Merry Hill からの回答
We're so glad you experienced excellent service and found our assistant to be super helpful. We truly appreciate your positive feedback!
Wonderful
The pro cook team in merry hill were great! So friendly, helpful and knowledgeable. A great experience, I would definitely return!
2026年7月2日
ProCook - Merry Hill からの回答
We're so glad you enjoyed our well-laid-out store and found our staff helpful! Thank you for your kind words.
ProCook - Merry Hill からの回答
We appreciate your positive feedback on our cookery items and our shop. We're so happy you enjoyed your experience!
ProCook - Merry Hill からの回答
We appreciate your kind words about our staff and products. Thank you for taking the time to share your positive experience with us!
ProCook - Merry Hill からの回答
We're so glad you enjoyed our service and found our store well-kept with lovely products! Thank you for your kind words.
I bought some stuff and the quality is…
I bought some stuff and the quality is really good
2026年6月30日
ProCook - Merry Hill からの回答
We're so pleased to hear that you are happy with the quality of your recent purchases! Thank you for your positive feedback.
Excellent service.
2026年6月29日
Product is really good and easy too use
Staff is really help full and help me to best choice a best product for a birthday gift
2026年6月24日
Very helpful and polite staff
2026年6月28日
great customer service helpful staff…
great customer service helpful staff shoutout to kyle and anis, will come again soon thanks!
2026年6月22日
ProCook - Merry Hill からの回答
We're glad our service and staff were friendly.
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