Wr visited shop to return Procook milk frother which was disappointing. Product seemed not reliable. Colleague dealt with return item efficiently no quibble! We chose an upgraded Procook milk frother... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very pleased with our purchase of a set of three kitchen knives.both the quality and performance of these knives are really quite impressive bearing in mind the were less than £20.00. They are incred... もっと見る
企業が回答しました
So great to have friendly, knowledgeable staff with no pressure. Superb products. My wife has introduced me to your store, it will not be my last visit!!
Was well impressed by ProCook having exactly what I needed - glass straws. Then to be surprised by offer to buy 3 items in that section, including the straws (they alone were £5) for £10. Will be vi... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, 英国
- 01908 027708
4.8
優良
632件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The products are of a high quality and…
The products are of a high quality and the staff are very friendly and helpful , cheerful, polite
2026年7月2日
ProCook - Milton Keynes からの回答
We're so glad you found our products to be of high quality and our staff friendly, helpful, cheerful, and polite! Thank you for your kind words.
ProCook - Milton Keynes からの回答
We're so glad you received a friendly welcome and helpful assistance during your visit to our store! We appreciate your kind words.
ProCook - Milton Keynes からの回答
We're so glad you enjoyed our range of products and found our staff polite and helpful! Thank you for your kind words.
Warm welcome in the shop from staff but…
Warm welcome in the shop from staff but no hard selling or harrassment. Shop extremely clean and tidy and prices clearly displayed. Full range of products available.
2026年7月3日
ProCook - Milton Keynes からの回答
We're so pleased to hear you received a warm welcome without any pressure. It's wonderful that you found our shop clean, tidy, and our prices clearly displayed, with a full range of products available.
ProCook - Milton Keynes からの回答
We're so glad you enjoyed our customer care and found our team friendly and helpful with product explanations! Thank you for your kind words.
Great customer service
Great customer service. Even had a cuppa tea and a slice of cake while I made a decision on which knife set to buy for a new kitchen!!!
2026年6月22日
ProCook - Milton Keynes からの回答
We're so glad you enjoyed your visit and found our customer service great! We hope you love your new knife set.
Great shop with lots of great kitchen…
Great shop with lots of great kitchen equipment. I am very pleased with my ice cube tray. I would recommend this shop.
2026年6月18日
ProCook - Milton Keynes からの回答
We're so happy you enjoyed our shop and found great kitchen equipment! We're glad you're pleased with your ice cube tray.
ProCook - Milton Keynes からの回答
We're so glad you enjoy shopping! Thank you for your kind words.
Missing pieces
I purchased a cutlery set and when I got it home, the spoons were missing. I don’t live near the shop so I’ve tried to make contact with head office and the store and no one will call me back. It’s very frustrating.
2026年6月14日
ProCook - Milton Keynes からの回答
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Lovely and very helpful staff
The staff was very friendly and helpful. Service provided was at the top level. Will surely go back there in a future.
2026年6月13日
I got what I wanted and the staff very…
I got what I wanted and the staff very pleasant and cheerful
2026年6月16日
ProCook - Milton Keynes からの回答
We're so glad you found what you wanted and our staff was pleasant! Thank you.
I love your cooking products and staff…
I love your cooking products and staff is very friendly.
2026年6月11日
ProCook - Milton Keynes からの回答
We're so happy you love our cooking products and found our staff friendly.
The staff are friendly and the young …
The staff are friendly and the young man who served us was every polite at all times thanks
2026年6月10日
ProCook - Milton Keynes からの回答
We're so happy you found our staff friendly and polite! We appreciate your kind words and thank you for sharing.
We had a problem we a product we got 3…
We had a problem we a product we got 3 years ago , they found order old order and just replaced the goods , thats good service and why we buy from them always. The staff was very helpful
2026年6月14日
ProCook - Milton Keynes からの回答
We're so glad we could help with your product issue, even after three years! We truly appreciate your continued loyalty and kind words about our service.
We had an excellent experience at pr…
We had an excellent experience at pr cook. As always ! We headed to pro cook to replace a dinner set we had bought some years before. We found one we liked and due to disability couldn’t lift it so needed a lighter set. The staff helped us find one and couldn’t have been more accommodating. As a result they helped us solve all our kitchen needs and went above and beyond in assisting us to make sure everything was accessible for us. We always return to pro cook for excellent customer services and products they never fail to disappoint.
2026年6月14日
Little teapot
Fantastic shop, my idea of Heaven!! Very helpful staff and I bought just what I had been looking for for weeks
2026年6月13日
Very happy customers
The Milton Keynes store is inviting with an expansive range of products. The staff were exceptional - friendly, helpful and very knowledgeable. The products are top quality and excellent value.
2026年6月7日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。