ProCook - Morpeth レビュー 

206
TrustScore 5段階評価の5

4.8

Dobbies Garden Centre, Heighley Gate, NE61 3DA Morpeth, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The service in-store was excellent. The shop assistant was extremely friendly and helpful with making my choice. My wok is superb - very good quality and not too heavy.

企業が回答しました

5つ星のうち5の評価

Such friendly and helpful staff and amazing bargains to be had at the closing down sale at ProCook in the Morpeth Dobbies concession. It's such a shame they are all being made redundant, because of th... もっと見る

企業が回答しました

5つ星のうち5の評価

Love this shop, we went in with a rough idea if what I wanted but without a clue what it looked like. A very attentive customer service guy knew exactly what it was I was looking for, with loads of a... もっと見る

企業が回答しました

5つ星のうち5の評価

Wish we lived nearer to Morpeth store. Very friendly sales team, felt great having been remembered from previous visit last year, very impressive. Hopefully new purchase performs as well as previous... もっと見る

企業が回答しました


企業情報

  1. キッチン用品店

当該企業による記述

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

当該企業による記述

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

連絡先

  • Dobbies Garden Centre, Heighley Gate, NE61 3DA, Morpeth, 英国

4.8

優良

TrustScore 5段階評価の5

206件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(206)

過去12か月のレビュー数: 24,661

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Staff very helpful

2024年9月20日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

Staff were helpful

I like the products and at a reasonable price

2024年9月9日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your positive review! We're thrilled to hear that you enjoyed our products and found them to be reasonably priced. We strive to offer high-quality items at competitive prices, and we're glad you were satisfied with your purchase.

5つ星のうち5の評価

Wonderful customer service every time…

Wonderful customer service every time I've been to to pro-cook. The staff are so helpful, nothing is too much trouble.
Great products at very good prices. It's now my go to place for cookware.

2024年9月12日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind words! We're delighted to hear about your positive experience with our products and customer service. We strive to provide our customers with a welcoming and helpful environment, and we're thrilled that our staff has made a positive impression on you. We appreciate your loyalty and hope to see you again soon.

5つ星のうち5の評価

Picnic Hamper.

I Went into Procook at Morpeth for a look a round and I spotted a picnic hamper I have been after for months I got the last one in the shop...The staff were Very friendly and helpful.

2024年9月10日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

We're so glad to hear you found the picnic hamper you were looking for! It's wonderful that our staff were able to provide you with such a positive experience. We appreciate your kind words and hope you enjoy your new picnic hamper.

5つ星のうち5の評価

Helpful assistant

Helpful assistant. Pleasant manner

2024年9月10日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

We appreciate your kind words and are glad you found our assistant helpful and pleasant.

5つ星のうち5の評価

Helpful staff

Helpful staff who went out of their way to help.

2024年9月9日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

We are so glad to hear that you had a positive experience with our staff. We strive to provide excellent customer service and appreciate your kind words.

5つ星のうち5の評価

Staff were very nice and helpful

Staff were very nice and helpful

2024年8月28日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind words! We're delighted to hear that our staff was able to provide you with a positive experience. We strive to create a welcoming and helpful environment for all our customers.

5つ星のうち5の評価

Excellent advice

2024年8月21日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答


Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

Good quality merchandise

Friendly, knowledgeable staff. Good selection of items on show, good quality

2024年8月7日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind review! We're delighted to hear you found our staff friendly and knowledgeable, and that you were pleased with the selection and quality of our items. We strive to provide a positive shopping experience for all our customers.

5つ星のうち5の評価

Wish we lived nearer to Morpeth store

Wish we lived nearer to Morpeth store. Very friendly sales team, felt great having been remembered from previous visit last year, very impressive. Hopefully new purchase performs as well as previous purchases, good products.

2024年7月30日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind words. We're so glad you had a positive experience with our sales team and appreciate you choosing our store. We hope your new purchase lives up to your expectations.

5つ星のうち5の評価

Exactly the product I wanted

Exactly the product I wanted. Assisted by a very well informed salesman. I think he was from.north America.

2024年7月25日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

We're thrilled to hear you found exactly what you were looking for and that our team member was able to provide you with the information you needed. We appreciate you taking the time to share your positive experience.

5つ星のうち5の評価
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

A can opener that works

Looking for a can opener after trying many recommended ones on the high street which proved useless, A visit to ProCook -Morpeth, the staff were most helpful and gave me advice and recommended a particular Can Opener which I have found to be the most efficient in doing the job it was designed for, well worth the small extra cost to have something that does the job with ease.

2024年7月24日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind review. We are delighted to hear that you found our staff helpful and that the can opener you purchased has exceeded your expectations. We strive to provide our customers with the best possible service and products, and your feedback is greatly appreciated.

5つ星のうち5の評価

Good advice

Asked for advice, got it and a demonstration which resulted in a purchase.

2024年7月20日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

We appreciate you taking the time to share your experience. We're glad you found our advice and demonstration helpful in making your purchase decision.

5つ星のうち5の評価

Kimmy was absolutely fabulous in…

Kimmy was absolutely fabulous in helping us! Store is very clean and stocked well.

2024年7月20日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

We are so happy to hear about your positive experience! We appreciate you taking the time to share your feedback. We're thrilled that you found our store clean and well-stocked, and that you had such a great interaction with Kimmy. We will be sure to pass along your kind words to her.

5つ星のうち5の評価

Very friendly service

2024年6月17日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち4の評価

Good sale

Girls in shop very helpful

2024年7月17日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind words. We're glad to hear you had a positive experience with our team.

5つ星のうち5の評価

Fish Filleting Knife

Very helpful knowledgeable staff with an excellent product at a good price

2024年7月10日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind review! We are delighted to hear that you found our staff helpful and knowledgeable and that you appreciate the quality of our product at its price. We strive to provide our customers with high-quality products at competitive prices and exceptional service. Your feedback is truly appreciated.

5つ星のうち5の評価

Very helpful assistant

Very helpful service by shop assistant. Couldn't be better.

2024年7月9日
ProCook - Morpeth ロゴ

ProCook - Morpeth からの回答

Thank you for your kind words! We are delighted to hear that you received such helpful service from our shop assistant. We strive to provide our customers with excellent service, and we appreciate you taking the time to share your positive feedback.

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