ProCook - Norwich レビュー 

553
TrustScore 5段階評価の5

4.8

Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Beautiful shop, stunning displays and very knowledgeable and helpful staff. Bought some lovely knives but not used yet so cannot comment on them yet.

5つ星のうち5の評価

Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... もっと見る

企業が回答しました

5つ星のうち5の評価

Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... もっと見る

企業が回答しました

5つ星のうち5の評価

Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought

企業が回答しました


企業情報

  1. キッチン用品店

当該企業による記述

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

当該企業による記述

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

連絡先

  • Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, 英国

4.8

優良

TrustScore 5段階評価の5

553件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(553)

過去12か月のレビュー数: 26,593

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic service from the young lady…

Fantastic service from the young lady in Norwich good advise and great purchase

2025年5月30日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We appreciate your feedback! We're happy to hear that you received great advice and had a positive experience with your purchase in Norwich.

5つ星のうち5の評価

The young man that assisted me was very…

The young man that assisted me was very friendly and helpful to me today, many thanks.

2025年5月30日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We're happy to hear that the young man was helpful and friendly during your visit. We appreciate you taking the time to share your positive experience with us.

5つ星のうち5の評価

They greeted me and assisted me nicely

They greeted me and assisted me nicely. Let me experienced the knives first before I decide what to buy.

2025年5月24日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We're glad you enjoyed your experience. We appreciate that you felt assisted and were able to test the knives before purchasing. Thanks for your feedback.

5つ星のうち5の評価

Sales man very polite.great 20% off…

Sales man very polite.great 20% off when you spend 100 pounds.nice shopping experience.

2025年5月24日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We're happy to hear that you found our salesperson polite and enjoyed the discount. Thank you for your positive feedback!

5つ星のうち5の評価

Enamel baking trays

Great products great prices staff very helpful and knowledgeable especially Andy and Emma they went above and beyond highly appreciated and recommend. Store is in chantry place not notcutts it has moved.

2025年5月21日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We're glad you enjoyed your experience and found our products and prices great. We appreciate you mentioning our helpful staff. We're also grateful for the location clarification. Thanks for the recommendation!

5つ星のうち5の評価

A very helpful sales assistant knew all…

A very helpful sales assistant knew all there was to know about knives and knife block we were looking to buy !
Helped a lot , we now have a good set of knives that should last a long time !

2025年5月20日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We're happy to hear that our sales assistant was so helpful in finding the perfect knife block for you! We appreciate you taking the time to share your positive experience. We hope you enjoy your new knives for years to come!

5つ星のうち5の評価

Loved the knives very much

Loved the knives very much, they are sharp and great design.

2025年5月14日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We're so glad you love the knives! Thank you for your positive feedback; we appreciate you sharing your experience with us.

5つ星のうち5の評価

Excellent quality products and lovely…

Excellent quality products and lovely staff that go above and beyond to help get u the best product!

2025年5月10日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We appreciate your kind review! We're happy to hear that you found our products excellent and our staff so helpful in finding the best product for you.

5つ星のうち5の評価

Your kitchen needs...get here

A very good array of products displayed beautifully.
Pleasant and polite staff member very helpful.
A very good service.

2025年5月15日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We appreciate your kind review! We're delighted you found our product display appealing and our staff helpful. We aim to provide excellent service and are pleased you enjoyed your experience.

5つ星のうち5の評価

Went into the store in Norwich

Went into the store in Norwich, great customer service as soon as we walked thru the door, think the lady’s name was Emma, she was very knowledgeable about the knives we bought, credit to your company

2025年5月15日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We're happy to hear about the great customer service you received in our Norwich store. We appreciate your positive feedback regarding the team member's knowledge about our knives. They are a credit to our company, and we thank you for acknowledging their expertise.

5つ星のうち5の評価

Very helpful 10 out of 10

Very helpful service and advice

2025年5月8日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

Thank you for your kind words! We're so glad to hear that you found our service and advice helpful. We appreciate your positive feedback and are always striving to provide the best possible experience for our customers.

5つ星のうち5の評価

Great products

2025年5月6日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

Helpful

It was service I would have expected but done in a most helpful and pleasant way.

2025年5月6日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

Thank you for your kind review! We are delighted to hear that you found our service helpful and pleasant. We strive to provide our customers with a positive experience, and we're glad you were satisfied.

5つ星のうち5の評価

Great service shop really well…

Great service shop really well organised staff very helpful
Visited Norwich shop at chantry which does not come up o. The location options

2025年5月5日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

Thank you for your kind words about our service and staff. We appreciate your feedback about the location options. We're always looking for ways to improve our customer experience, and we'll take your suggestion into consideration.

5つ星のうち5の評価

Lovely friendly staff

Lovely friendly staff! Really helpful too, we love this shop so much

2025年5月4日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

Thank you for your wonderful review! We are so happy to hear you enjoyed your experience and found our staff friendly and helpful. We strive to create a welcoming atmosphere and provide excellent customer service. We appreciate you taking the time to share your feedback.

5つ星のうち5の評価

The girls at pro cook where…

The girls at pro cook where professional very knowledgeable which made me decide the good quality elite forged cook set pro cook Norwich chapelfield.

2025年5月1日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you had a positive experience with our team and were impressed by the quality of our Elite Forged Cook Set. We appreciate your business and hope to see you again soon.

5つ星のうち5の評価

Very knowledgeable staff member served…

Very knowledgeable staff member served me. Was able to discuss what I was looking for, and was suitable fur me to use. Very helpful.

2025年4月26日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know our staff member was able to provide you with the information and support you needed. We strive to offer exceptional customer service and are glad you found it helpful.

5つ星のうち5の評価

Lovely service from the young man who…

Lovely service from the young man who served me I have bad arthritis in my hands and wrists and needed knives that weren’t heavy and easy to use and hopefully I’ve got just that the knives also look nice too x

2025年4月29日
ProCook - Norwich ロゴ

ProCook - Norwich からの回答

We're so pleased to hear you had a positive experience with our team member. It's wonderful to know that you found knives that meet your needs and that you're happy with your purchase. We hope you enjoy your new knives and that they make your daily tasks easier.

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