Lovely shop, found everything I was looking for plus a few handy extras I didn’t know were a thing. The member of staff that served us was great, I wish I’d got his name! Was very informative and effi... もっと見る
所在地
所在地を変更Unit 20 209 The Westgate, OX1 1PE Oxford, GB
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I don't know too much about kitchenware and did not know what would work best for me, but the staff member was very kind and gave me a detailed explanation of each option. I ended up going with their... もっと見る
Absolutely brilliant customer service from the gentleman in the Oxford store. He gave his time and expertise to explain pros and cons of different knives we were looking at. Through his knowledge we... もっと見る
企業が回答しました
Service is always thoughtful, welcoming without being pushy. Selection of goods is limited by space but always has something fresh and well made to.attract keen cooks.
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 20 209 The Westgate, OX1 1PE, Oxford, 英国
4.8
優良
352件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Pro cook Westgate
Super grateful for Nic at Westgate Oxford who helped me choose a Soho cookware set. He also kindly helped me with valuable tips on utensils and on choosing other items. Very friendly as well.
2026年7月15日
Comprehensive guidance and excellent…
Comprehensive guidance and excellent advice on purchases.
Brilliant service. Would strongly recommend the Westgate shop.
2026年7月13日
brilliant company
Super, the ladies were helpful and very nice. I am thrilled with my kitchen knives.
2026年7月10日
As expected
2026年7月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Superb service from a sales person
Superb service from a sales person
He explained to us patiently and guided us on using the non-stick pan properly.
2026年7月2日
ProCook - Oxford からの回答
We're so pleased you experienced superb service from our salesperson! We're glad they patiently explained and guided you on using your non-stick pan properly. Thank you for your wonderful feedback!
Fantastic service
The website is easy to use, and when I have shopped in store the staff are always friendly and helpful. The products are priced fairly and have a premium feel to them.
2026年6月23日
ProCook - Oxford からの回答
We're so pleased you found our website easy to use and our in-store team friendly and helpful. It's wonderful to hear you appreciate our fairly priced, premium products!
Bought cutlery and wine glasses
Bought cutlery and wine glasses. Good choice of products at a reasonable price. Helpful staff.
2026年7月3日
ProCook - Oxford からの回答
We're so glad you found a good selection of products, including cutlery and wine glasses, at reasonable prices. It's wonderful to hear our staff was helpful!
The staff were very helpful
The staff were very helpful, helping me find the product I wanted .
2026年6月20日
ProCook - Oxford からの回答
We're glad our staff helped you find what you needed. We appreciate your feedback!
A joyful adventure every time
Everything available. Great prices. Wonderful service. What more could you ask for?
2026年6月15日
Absolutely brilliant customer service…
Absolutely brilliant customer service from the gentleman in the Oxford store. He gave his time and expertise to explain pros and cons of different knives we were looking at. Through his knowledge we purchased the knives that suited our budget and needs making home cooking a pleasure.
2026年6月14日
ProCook - Oxford からの回答
We're so pleased you received brilliant customer service and expert guidance on your knife selection. It's wonderful that our team's knowledge helped you find the perfect knives for your home cooking!
ProCook - Oxford からの回答
We're glad our cheerful staff provided effective service.
good quality products
2026年6月10日
Good product & great service
2026年6月7日
I was able to find exactly what I…
I was able to find exactly what I needed. The kitchen knives were affordable, and staff was very helpful in choosing which knives a new cook needs.
2026年5月30日
Great service by a gentleman in store
Great service by a gentleman in store. Very knowledgable, helpful and funny, lifted my spirits during shopping experience in Oxford
2026年5月21日
The team at Oxford Westgate were super…
The team at Oxford Westgate were super helpful, kind and polite. I walked in a few minutes to closing time but never did I ever feel rushed or made to 'hurry up we are closing." My questions were well answered and I walked out a happy customer.
2026年5月26日
ProCook - Oxford からの回答
We are so glad to hear our team provided such a helpful and kind experience, even near closing. We appreciate your positive feedback!
ProCook - Oxford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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