The ladies at GunWharf Pro Cook were exceptional. They gave me the Best customer service . We visited the shop on 16th July 2026 at around 6:30pm . Not only did they go over the pricing of knives se... もっと見る
所在地
所在地を変更Unit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA Portsmouth, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went into the Pro Cook at Gunwharf Quays and was immediately greeted by the members of staff. They were all so incredibly helpful. There’s nothing worse than being ignored when you enter or being bad... もっと見る
企業が回答しました
While shopping for new knives, shop assistant Holly made my experience phenomenal. She didn't try and push a sale, answered all of my questions, made valuable suggestions, was warm and knowledgable.... もっと見る
企業が回答しました
I popped in for a small pairing knife - real life shopping is so much better for items you will use every day! An assistant approached with a smile and took to sales/security card to store behind t... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA, Portsmouth, 英国
4.8
優良
839件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Polite and efficient
Customer assistant was very polite and efficient when I needed to pay.
I did not require any additional assistance.
2026年10月17日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Customer service appalling
Customer service appalling. No hello or can I help. Chatting amongst themselves.
At checkout no please or thank
You - very rude attitude
2026年10月16日
ProCook - Portsmouth からの回答
Portsmouth
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Found what i wonted stright away
2026年10月13日
ProCook - Portsmouth からの回答
We're so pleased to hear that our team member at the Gunwharf Quays store provided such great assistance during your visit. Thank you for taking the time to share your wonderful feedback with us!
Great products and staff
Knowledgeable friendly staff in the Portsmouth store. Always quality products. Great service.
2026年10月10日
ProCook - Portsmouth からの回答
We're so happy to hear that our Portsmouth store team provided knowledgeable and friendly service! We're also delighted that you are consistently pleased with the quality of our products. Thank you for your kind words.
ProCook - Portsmouth からの回答
We're so pleased to hear that you had such a great experience with our team during your visit.
First class quality
I can nearly always find what I need in ProCook. I love to visit the shop as it stocks so much. The quality is always first class and often there are items I can’t find anywhere else.
2026年10月6日
ProCook - Portsmouth からの回答
We're so pleased to hear how much you enjoy visiting our store and exploring our wide range of stock. It's wonderful that you consistently find first-class quality and unique items with us!
Made very welcome by the delightful…
Made very welcome by the delightful assistant.
Very good advice and will return again soon Thankyou
2026年10月1日
ProCook - Portsmouth からの回答
We're so happy to hear that you felt so welcome and received such great guidance during your visit! We look forward to seeing you again soon, and thank you for your kind words.
Staff were very friendly and…
Staff were very friendly and approachable. Could ask for better service.
2026年9月30日
Very helpful staff
2026年9月26日
Lack of service
Having made trip to store found I could have saved 10% on line and got free delivery with amount spent
Got home and found I was 1 item missing that had obviously been left on cash desk
Now either have to pay for delivery or take an hour out of my day and pay £3.50 to park to get missing item
2026年9月29日
ProCook - Portsmouth からの回答
Heather
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
ProCook - Portsmouth からの回答
We're so pleased to hear that you found our team member to be very helpful and knowledgeable. We truly appreciate your positive feedback!
Staff very helpful and welcoming
Staff very helpful and welcoming. Found what we wanted, store layout very good. Thank you 😊
2026年9月25日
Very helpful staff
2026年9月18日
A cornucopia of kitchen goodies
What a fantastic shop! I was looking for some kitchen knives just for day to day use and found an amazing selection. I could have bought so many items in that place. Incredible!
2026年9月14日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。