The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... もっと見る
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レビュアーのコメントを見てみましょう
The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.
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I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... もっと見る
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The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 33, The Oracle, RG1 2AH, Reading, England, 英国
- 0118 370 2088
4.8
優良
258件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service friendly and…
Excellent customer service friendly and helpful well done
2026年2月3日
Pro cook store Reading
It’s a nice store to visit and the staff are friendly.
I have a couple of cast iron dishes and am pleased with them.
2026年2月6日
I found a cheese grater with a handle…
I found a cheese grater with a handle on it. I now do not have blood in the cheese from grating my fingers, nor do I have to eat the bits that don't grate! Win win and not too expensive either.
2026年2月5日
The staff were friendly and easily…
The staff were friendly and easily approachable. Really enjoyed my shopping, my favourite shopping spot in the Oracle…🌟
🌟🌟🌟🌟
2026年2月1日
Great and friendly service with a good…
Great and friendly service with a good knowledge of all the products
2026年2月4日
Lovely quality kitchen items at a very…
Lovely quality kitchen items at a very reasonable price. They clean up lovely after use too. Great shop with very friendly and helpful staff.
2026年2月2日
Great product
Was told by a friend about theses great knifes so I got some aswell
Great service from the team happy to help and friendly
2026年2月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Reading からの回答
We appreciate your positive feedback! We are so happy to hear that our product is easy to clean and of good quality.
Friendly and helpful staff.
The staff were friendly, polite and helpful. The transaction was quick. I could have spent a very long time in the shop - it was welcoming and attractively laid out.
2026年1月30日
Knowledgeable staff
Knowledgeable staff, good service and friendly staff,had been looking for a rotary grater for a friend who had difficulty using the traditional style she was thrilled with it
2026年1月28日
Highly Recommended
Good quality with reasonable prices and lovely workers. I would love to pay more stuff from there but unfortunately I can’t take it with me back to KSA. Nice overall experience & wish them all the best.
2026年1月19日
Great Shop. We had a rather big shop at ProCook
We had a rather big shop at ProCook - Reading. Great products and service. Definitely returning for more kitchen goodies
2026年1月17日
A lovely store in Reading.
The member of staff I spoke to was knowledgeable and very helpful. A lovely store with a great choice at good prices.
2026年1月16日
Excellent customer service which was…
Excellent customer service which was lacking in a large local department store
2026年1月14日
ProCook - Reading からの回答
We're happy to hear that you experienced excellent customer service. It's great to know we exceeded your expectations. Thank you for your feedback.
Helpful store staff.
2026年1月13日
ProCook - Reading からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Reading からの回答
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
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