I was greeted with a lovely smile by Lisa, who genuinely couldn’t do enough for me. She was so patient, helpful and knowledgeable, and took the time to make sure I found exactly what I was looking f... もっと見る
企業が回答しました
所在地
所在地を変更Unit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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レビュアーのコメントを見てみましょう
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... もっと見る
企業が回答しました
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... もっと見る
We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, 英国
4.9
優良
962件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product.
Well apart from being followed round the shop ok. The elite triply saucepan and frying pan we bought are good they heat up fast I am well impressed. Wish I he’d bought them sooner. They are expensive but considering in 48 years I have had about 4 sets of saucepans these are guaranteed for 25 years.
2026年6月18日
ProCook - Solihull からの回答
We're so glad to hear you're impressed with your new saucepan and frying pan! It's wonderful that they heat up quickly and that you appreciate the long guarantee. We value your feedback about your shopping experience.
Always helpful in your Solihull store…
Always helpful in your Solihull store and quality of your products is good enough for me in the right price range.
Thank you.
2026年6月14日
ProCook - Solihull からの回答
We're so glad you consistently find our Solihull store helpful and appreciate the quality and pricing of our products. Thank you for your kind words!
Really helpful staff 😊
2026年6月12日
The staff were helpful and explained…
The staff were helpful and explained the product well.
2026年6月6日
ProCook - Solihull からの回答
We're glad our team was helpful and explained the product well. Thank you!
The item that I wanted was there and…
The item that I wanted was there and the advisor was polite and helpful
2026年6月12日
Great Shopping Experience
The staff were so welcoming and helpful it was a great experience! Wide range of goods and good value. I will be going back to shop for more.
2026年5月28日
STAFF INFORMATIVE AND HELPFUL
I was looking for a nice sharp knife with a bit of weight they were very helpful and got me what i needed
2026年6月3日
Beautiful shop
Beautiful shop. Very helpful ladies - really useful advice re pans, knives, coffee pots, etc. We'll go back there!
2026年6月3日
Love it
Love it , sleek and easy to use. Keeps the contents piping hot . Love the little basket for tea ginger etch well recommended. Enjoy
2026年5月31日
The staff were outstanding and…
The staff were outstanding and explained the quality of the goods very professionally. Would definitely buy from them again. A great experience.
2026年6月4日
The product is amazing and the staff…
The product is amazing and the staff too. Nothing was too much trouble and sourcing some of the items missing was done with minimal fuss.
2026年5月17日
ProCook - Solihull からの回答
We're so glad you found our product amazing and our staff helpful! We appreciate you recognizing their efforts in sourcing items.
Assistant have helpful advice
Assistant in store very helpful with meaningful and practical advice. Not pushy for a sale at all, we bought the pan that fitted our needs best.
2026年5月29日
ProCook - Solihull からの回答
We're so glad our assistant provided helpful, practical advice without pressure, ensuring you found the perfect pan. Thank you for this wonderful review!
Very friendly and helpful staff at pro…
Very friendly and helpful staff at pro cook Solihull. Knowledgeable and professional.
2026年5月22日
ProCook - Solihull からの回答
We're so glad you found our staff friendly, helpful, knowledgeable, and professional. Thank you for your kind words!
High end kitchen utensils just around…
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep the riff raff out.
2026年5月23日
ProCook - Solihull からの回答
We appreciate your feedback on our kitchen utensils. We aim to offer quality products and understand your perspective on pricing, especially given current economic conditions.
A lovely store with lots of kitchenware…
A lovely store with lots of kitchenware items. Always pleasant and clean in store.
2026年5月18日
ProCook - Solihull からの回答
We're so glad you enjoyed our store and found our kitchenware items and cleanliness to your liking!
ProCook - Solihull からの回答
We appreciate your kind words about our helpful staff!
Great range of product at fair prices
Great range of product at fair prices. Friendly helpful staff. Clean and well arranged stall.
2026年5月18日
ProCook - Solihull からの回答
We're so happy you enjoyed our products, prices, and found our staff helpful! We appreciate your kind words.
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