Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... もっと見る
所在地
所在地を変更Unit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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レビュアーのコメントを見てみましょう
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... もっと見る
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... もっと見る
企業が回答しました
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, 英国
4.9
優良
949件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good experience the staff always…
Very good experience the staff always happy and very helpful 😊
2026年10月18日
Staff in the Springfield shop were…
Staff in the Springfield shop were friendly and helpful.
2026年10月18日
First kitchen appliance purchase at pro cook
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hold the chefs knife to see how I liked the feel of the knife. Overall it’s a great store with plenty to look at and purchase
2026年10月19日
Not my first visit or purchase
Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with expertise. We were left alone to make our selection
2026年10月19日
Excellent customer service
Excellent customer service, polite staff, well stocked and some great bargains!
2026年10月11日
Fantastic service
Fantastic service, a no nonsense response to my query which was dealt with very quickly.
Replaced my item with no problem.
Staff very helpful.
2026年10月10日
Lovely friendly helpful staff
2026年10月13日
Went into the shop to see if they had a…
Went into the shop to see if they had a n oil drizzler and found a chefs knife on sale. Great knife great value. The staff were excellent, very friendly and knowledgeable.
2026年10月14日
Helpful staff
Helpful staff, found a stainless steel frying pan at half price which was perfect for me. All good!
2026年10月9日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The ladies were very helpful.
2026年10月8日
ProCook - Spalding からの回答
We are so pleased to hear that our team was so supportive. We truly appreciate your kind feedback about our staff.
ProCook - Spalding からの回答
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be so friendly and helpful during your visit.
Customer care
2026年10月4日
ProCook - Spalding からの回答
We truly appreciate you taking the time to share your kind feedback about our staff.
The customer service and knowledge of…
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person that served us. The persons advice was greatly appreciated as myself and my son had little knowledge about the products we came in to buy. So I would like to say a BIG! thank you for the persons expertise and time they took to give us the much needed advice.
2026年10月10日
ProCook - Spalding からの回答
We are so thrilled to hear that you and your son had such a wonderful shopping experience! It is fantastic that our team member provided the patience, time, and expert advice needed to help you choose the perfect items. Thank you so much for taking the time to share your kind feedback with us.
ProCook - Spalding からの回答
Thank you so much for taking the time to share your positive feedback. We are thrilled to hear that our team provided you with great assistance during your visit.
ProCook - Spalding からの回答
We are so glad to hear that our team was attentive, courteous, and ready to assist during your visit. We truly appreciate your kind feedback!
Very friendly,efficient staff
2026年10月10日
ProCook - Spalding からの回答
We truly appreciate your kind feedback about our team. It is wonderful to hear that you found our staff to be so welcoming and prompt during your experience.
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