Staff at Street (Clarks Village) were friendly and helpful. Thw young lady looked for what I wanted out back, offered me one to be sent to my home but I was happy to have the display product. She w... もっと見る
所在地
所在地を変更Unit 64, Clarks Village, BA16 0HN Street, GB
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レビュアーのコメントを見てみましょう
Toaster we liked came in 3 colours, though not all were on display. Assistant checked stock and found the one we wanted. The toaster was held for us while we continued shopping and we collected it on... もっと見る
Served by a very helpful, cheerful and knowledgeable lass who explained the differences between the various stainless steel frying pans clearly without trying to push the more expensive ones. Also gav... もっと見る
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 64, Clarks Village, BA16 0HN, Street, 英国
4.9
優良
1118件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
New knife blockCoustomer service was great and were…
Coustomer service was great and were very knowledgeable.
2026年3月30日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Just nice to deal with.
2026年4月1日
ProCook - Street からの回答
We appreciate you taking the time to let us know that you had a nice experience dealing with us.
Love my new pans
Love my new pans!
Great service as always. Good choice. Better than competitors.
2026年3月29日
Friendly Staff
Lovely clean shop. Reasonably priced. Lovely friendly and helpful staff. Around the till could be less cluttered but lots of shops seem to do this now.
2026年3月29日
Products are really good
Products are really good, just think the chap serving customers at Clark’s Village could do with being a bit more of a people person, talk about no personality.
2026年4月1日
Lovely pasta bowls
Great new pasta bowls. More choice of colours would be even better. Good size, not too big. Staff at Street very helpful.
2026年3月27日
ProCook - Street からの回答
We're glad you enjoyed the new pasta bowls and found the size suitable. We appreciate your feedback regarding more color choices, which we'll consider. We're also happy the staff were helpful!
ProCook - Street からの回答
We appreciate you sharing that we have the product you required and that our staff was friendly and helpful!
ProCook - Street からの回答
We appreciate you sharing your positive experience with our good quality products and reasonable prices; it means a lot to our team.
Great service, great products
Already have ProCook pans and kitchen utensils at home, looking for a new pan so we visited the store while in Street. Picked up a pan, oven gloves and a new dish. Great service and warranty explanation.
2026年3月24日
ProCook - Street からの回答
We're happy to hear that you found what you were looking for during your visit to our Street store. It's great to know that you received excellent service and a clear warranty explanation. Thank you for your positive feedback!
helpful and friendly staff
helpful and friendly staff, and a great choice of products in store.
I bought the professional, oven safe, frying especially to make tart tatin, and I must say it performed very well. The non-stick coating worked very well; just a matter now of seeing how long it will last.
2026年3月19日
ProCook - Street からの回答
We're happy to hear that you found our staff helpful and friendly and that you appreciated the great product selection. We appreciate your feedback on the oven-safe frying pan, especially for making tart tatin. Thank you!
Went to Clarks village
Went to Clarks village, to change a top saw procook I popped in the chap was so helpful, suggested i buy the set as I would only end up paying £20 more, bargain, I've used them twice great product
2026年3月12日
ProCook - Street からの回答
We're glad you enjoyed your experience at Clarks Village! It's great to hear that our team member was so helpful and that you are happy with your purchase. Thank you for your positive feedback!
Saute pan.
Sales man not very hands on and helpful.Wasn't forth coming with the full range of pans available.Kept disappearing and I had to keep looking for him.Usually much better help and advice given.
2026年3月18日
ProCook - Street からの回答
We appreciate your feedback and are sorry our service did not meet expectations. We will address your concerns to improve our customer support and ensure a better experience in the future.
The young lady who served me was so…
The young lady who served me was so helpful and friendly, it was a pleasure being in the store with her. She obviously enjoyed her job.
2026年3月15日
ProCook - Street からの回答
We appreciate you sharing your positive experience! We're so happy to hear that our staff made your visit a pleasure. It's great to know her friendliness stood out.
ProCook - Street からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products, price, and staff.
Went above and beyond to help
Very helpful, we knew what we wanted and they helped us find it. Gave is different options. Very polite and friendly.
2026年3月9日
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