We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... もっと見る
所在地
所在地を変更Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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レビュアーのコメントを見てみましょう
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... もっと見る
企業が回答しました
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, 英国
4.9
優良
1241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Polite friendly service
2026年2月3日
Lovely shopping experience
The shop was really well laid out, and the experience was one of tranquility despite the general hustle and bustle of the Trafford centre. Deja was incredibly helpful and kind; she informed me of the 3 for £9 offer, and answered any queries that I had. I was really impressed with the range of items the shop had for sale, and the value for money.
2026年2月2日
Everything was perfect and the customer…
Everything was perfect and the customer service is very nice.
2026年2月3日
The assistant was very helpful xx
2026年2月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Trafford からの回答
We appreciate your positive feedback. We are so happy you found our goods lovely and our prices reasonable.
Excellent customer service
Panos could not have been more helpful when I was choosing my crockery - he laid all the options out for me and allowed me time and space to make my selections while always being available for questions. He even went to the trouble of sourcing a couple of pieces for me from another store. He absolutely went above and beyond, I was delighted with his service.
2026年1月13日
自発的なレビュー
ProCook - Trafford からの回答
We're so happy to hear that you received such excellent assistance while choosing your crockery. We appreciate you acknowledging the team member's dedication in helping you find exactly what you needed. Thank you for your positive feedback!
ProCook - Trafford からの回答
We appreciate you letting us know about the good quality and helpful people; it means a lot to our team.
ProCook - Trafford からの回答
We appreciate you sharing your thoughts! We are so happy to hear that you liked our product range and found our staff helpful.
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this great review! We're so happy you liked our choices, prices, atmosphere, and staff.
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop, products and staff.
The store stocked a good range of…
The store stocked a good range of items , the kitchen pan sets were a little expensive, i purchased one item no instructions inside the box , the cashier was happy to explain the instructions to me and confirmed I can return the item if not correct, i was not aware if your store i received the details from another store
2026年1月25日
ProCook - Trafford からの回答
We appreciate you sharing your experience. We're happy our store had a good selection. We'll review the pricing of our pan sets and ensure all items include instructions. We appreciate you bringing this to our attention.
Helpful and Knowledgable Assistant
The assistant was very helpful as our initial enquiry lead us to a purchase.
He was very knowledgable which gave us confidence to buy.
2026年1月23日
ProCook - Trafford からの回答
We're so happy to hear that our assistant's knowledge and help led to a confident purchase. We appreciate you taking the time to leave us this great review!
Helpful staff good quality thanks
2026年1月23日
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