Purchased the Elite Signature, 4-saucepans & 2-frying pans. These are quite heavy tri-ply 18/10 stainless steel cookware, with sealed edges, stay cool handles & metal lids. Similar quality to much m... もっと見る
企業が回答しました
所在地
所在地を変更Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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レビュアーのコメントを見てみましょう
I had an issue with some pans that.i had bought on line 2 years ago, I spoke to one of the staff the shop in the Trafford Centre, they asked me to bring them in to look at I took them and they replac... もっと見る
企業が回答しました
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
企業が回答しました
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, 英国
4.9
優良
1301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great quality that's affordable
The staff in the store were very approachable, helpful and informative. With their help and guidance I was able to select an item that was good quality and suited my purposes all for a reasonable price.
2026年3月22日
Love the range of products and the…
Love the range of products and the quality of them,friendly staff too.
2026年3月26日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great knives at a good price
Great knives at a good price. Helpful staff.
Store is well set out so easy to find what I was looking for.
2026年3月19日
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found great knives at a good price with our helpful staff.
There was a good selection of kitchen…
There was a good selection of kitchen goods and gadgets and the guy (don’t know his name but he spoke Portuguese) was very helpful serving us
2026年3月19日
ProCook - Trafford からの回答
We're glad you found a good selection and that our staff member was helpful. We appreciate you taking the time to share your positive experience with us!
good service and product knowledge…
good service and product knowledge excellant .
Thank you
2026年3月21日
ProCook - Trafford からの回答
We're happy you found our service helpful and our product knowledge excellent. Thank you for your positive feedback; we appreciate it.
Helpful friendly staff
2026年3月18日
ProCook - Trafford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice bright store with a great…
Nice bright store with a great selection of products
Staff member was friendly and helpful
2026年3月17日
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our bright store and great selection of products.
I found exactly what I needed and the…
I found exactly what I needed and the staff were very polite and helpful.
2026年3月18日
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and polite.
Great Experience
Firstly the store looks great, the staff member provided great service. Also got a years guarantee on purchased item of which my mother was ecstatic of. Would recommend to visit.
2026年3月14日
Great store but funky smell on product
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
2026年3月17日
ProCook - Trafford からの回答
We're glad you found our store lovely and our staff helpful. We appreciate your feedback and are sorry to hear about the storage jar lid. We'll look into this issue.
Staff were friendly and helpful and I…
Staff were friendly and helpful and I managed to buy a saucepan I had been looking for for quite some time. A we'll-stocked shop.
2026年3月13日
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and you found the saucepan you were looking for.
Nice products🥰🥰🥰
2026年3月8日
ProCook - Trafford からの回答
We appreciate you noting our knowledgeable staff and well-presented items! We are so happy to hear it.
Lot's to products to select from
Lot's to products to select from, staff were kind and friendly and helpful.
2026年3月8日
ProCook - Trafford からの回答
We appreciate you sharing that you enjoyed our service and knives! We are so glad you had a great experience with us.
Nice product and customer service.
2026年3月5日
ProCook - Trafford からの回答
We appreciate your positive feedback on our product and customer service; we are so happy you are pleased with your experience!
ProCook - Trafford からの回答
We appreciate you letting us know our staff was lovely and helpful; it means a lot to our team.
Extremely helpful and pleasant staff
Extremely helpful and pleasant staff, good value products, expert advice, what’s not to like?
2026年3月7日
Great product selection with clear…
Great product selection with clear descriptions to assist in buying queries. I’m super pleased with my new set of pans. The quality feels solid but they’re still surprisingly light and easy to handle, which makes everyday cooking much more comfortable. One of my favourite features is the stay-cool handles which make a big difference when handling the pans during cooking.
I’d also like to compliment the store staff for their help. They were friendly, knowledgeable about the products, and took the time to answer my questions so I could choose the right pans. Overall a great experience and I’m very happy with the purchase.
2026年3月3日
ProCook - Trafford からの回答
We're happy to hear that you found our product descriptions helpful and are pleased with your new, lightweight pan set! We're also glad the stay-cool handles enhance your cooking. It's great to know our staff's knowledge and friendliness helped you choose the right pans. Thank you for your positive feedback!
ProCook - Trafford からの回答
We appreciate your positive feedback on our quality and reasonably priced products; we are so happy you enjoyed them!
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