Purchased the Elite Signature, 4-saucepans & 2-frying pans. These are quite heavy tri-ply 18/10 stainless steel cookware, with sealed edges, stay cool handles & metal lids. Similar quality to much m... もっと見る
企業が回答しました
所在地
所在地を変更Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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I had an issue with some pans that.i had bought on line 2 years ago, I spoke to one of the staff the shop in the Trafford Centre, they asked me to bring them in to look at I took them and they replac... もっと見る
企業が回答しました
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
企業が回答しました
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, 英国
4.9
優良
1301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I brought 28cm pots really good product…
I brought 28cm pots really good product I already purchased three pots now worth money
2026年8月31日
Good service and staff
2026年8月29日
Went into the shop at the Trafford…
Went into the shop at the Trafford Centre and the staff were really helpful and great products too
2026年8月28日
I would definitely go back to this shop.
The customer service was friendly and helpful and polite. Helping me with the IT part of the process and stopping me from getting lots of junk mail . The product I bought was a magnetic knife holder and I am delighted by the quality and value for the very reasonable price.
2026年8月27日
Nice products and wonderful
Nice products and wonderful, attentive customer service with a small staff on the day.
2026年8月24日
The scissor deal of 3 pairs for £10 is…
The scissor deal of 3 pairs for £10 is great and I love the blade separation facility for full and easy cleaning especially after food preparation!
Each pair of scissors comes with a sleeve blade protector in the matching colour.
Nearly forgot to mention that the scissors have a great cutting action too.
2026年8月26日
I am a chef by profession so I always…
I am a chef by profession so I always use pro cook knives in professional kitchen
2026年8月21日
Meg and the team at Procook Trafford…
Meg and the team at Procook Trafford centre were amazing, really knowledgeable and guided me through which pans to buy when I was overwhelmed and had no idea where to start. Beautiful store to visit thank you so much for everything Meg
2026年8月22日
bought some cappuccino mugs- exactly…
bought some cappuccino mugs- exactly what i was looking for- great price too
2026年8月16日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Kitchen knife
I bought a kitchen knife which was marked down from £19.99 to £9.99. I was happy with my purchase. The knife seems to be a really good purchase.
2026年8月18日
ProCook - Trafford からの回答
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Poor product quality unchecked
Poor product quality unchecked. We did receive a discount but the situation was surprising and disappointing
2026年8月16日
ProCook - Trafford からの回答
We appreciate you sharing your experience. We are truly sorry the product quality was disappointing, despite the discount. We are reviewing this internally.
The guy was very professional and the…
The guy was very professional and the quality of the product is 10/10
2026年8月13日
Friendly staff
From walking in the staff were approachable friendly and polite.
What a lovely shop.
2026年8月17日
The staff are always very helpful
The staff are always very helpful, friendly and approachable but not over the top. I love this store, to me it’s a calm store where I never feel rushed or pestered.
2026年8月7日
ProCook - Trafford からの回答
We're so pleased to hear that our staff are always helpful, friendly, and approachable! It's wonderful to know you find our store to be a calm place where you never feel rushed or pestered.
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