The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their choppin... もっと見る
所在地
所在地を変更2-3 Pydar Street, TR1 2AR Truro, GB
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Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... もっと見る
企業が回答しました
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... もっと見る
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
2-3 Pydar Street, TR1 2AR, Truro, 英国
4.9
優良
985件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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ProCook - Truro からの回答
We appreciate your kind words.
Staff lovely and helpful
2026年4月29日
The shop assistant was really polite…
The shop assistant was really polite and helpful without being intrusive.
2026年5月3日
Lovely shop but snooty staff
Lovely shop with everything the home cook needs. However, I found the staff a bit snooty! I bought an oil sprayer and when the assistant asked which oil I used and said olive, she asked where I bought it from and when I said a supermarket she was very dismissive. Put’s me off going there again!
2026年5月1日
ProCook - Truro からの回答
We are really sorry to read this and will pass your comments on to the store.
The staff where very knowledgeable and…
The staff where very knowledgeable and very friendly and dealt with my request would recommend a visit again
2026年4月29日
Excellent service
Excellent service. Item demonstrated really well. Very friendly & helpful staff. They even gave our dog a treat! Highly recommend.
2026年4月22日
ProCook - Truro からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found our staff friendly and helpful.
Really helpful and fun sales assitant…
Really helpful and fun sales assitant who helped us find exactly what we wanted.
2026年4月22日
ProCook - Truro からの回答
We appreciate you sharing your experience! We're so glad to hear that our sales assistant helped you find what you wanted and that you had fun shopping with us.
Excellent staff memeber
We were shopping whilst on holiday, the staff member was extremely polite nice and chatty and helpful. A pleasure to shop here
2026年4月26日
ProCook - Truro からの回答
We appreciate you sharing that our staff was pleasant, helpful, and knowledgeable, and that you had great service!
Excellent member of the Pro cook staff…
Excellent member of the Pro cook staff called Charlotte. She was amazing?ing, helpful and informative.
2026年4月24日
ProCook - Truro からの回答
We're happy to hear that you had such a positive experience! It's great to know that a staff member was so helpful and informative. Thank you for your feedback.
Always a proper job wuth handy advice
2026年4月18日
ProCook - Truro からの回答
We appreciate you letting us know about the proper job and handy advice; it means a lot to our team.
Very friendly staff with all the…
Very friendly staff with all the information I required .
2026年4月23日
ProCook - Truro からの回答
We appreciate you taking the time to leave us this great review! We're so happy our staff was friendly and informative.
Lovely staff great service and picked…
Lovely staff great service and picked out what I needed
2026年4月19日
ProCook - Truro からの回答
We appreciate you letting us know about our great service and lovely staff! We're so glad we could help you find what you needed.
Friendly and helpful staff
2026年4月12日
The staff are amazing
The staff are amazing. They have so much knowledge and are so lovely and friendly. They took time last time we was there to show my son how to use his knife and how to look after it now he is a budding cook
2026年4月7日
ProCook - Truro からの回答
We're happy to hear that our staff's knowledge and friendliness impressed you! It's wonderful they took the time to show your son how to use and care for his equipment as a budding cook.
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