You could write: “The staff were very experienced and knowledgeable. They took the time to demonstrate how to use the product properly, explained everything clearly, and answered all my questions.... もっと見る
所在地
所在地を変更Unit SU1226, Ariel Way, W12 7GF London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I regularly visit this shop. It was always well stocked with lovely quality products. The staff were always so friendly and helpful. I visited on Saturday to find out that their lease had ended and th... もっと見る
I was very sad to see the Westfield branch was shutting down as it was one of my favourite reasons to go there . The staff are always really knowledgeable and efficient and I really like the products... もっと見る
Today I ventured into the White City store of ProCook, there was a young gentlemen already explaining in detail about knives and their various differences to another customer which I was fully engaged... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit SU1226, Ariel Way, W12 7GF, London, 英国
4.8
優良
633件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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ProCook - Westfield London からの回答
We're happy to hear that you were able to find what you needed. Thank you for your feedback; we appreciate it!
Bună. A cumpărat o risnita de bucătărie. Nu sunt mulțumită de ea, e de viteza, foarte înceată. Nu e pe așteptările ele. O voi returna neapărat. Mulțumesc. Maria
Bună. Am cumpărat o risnita. Are o viteza foarte înceată. Nu sunt mulțumită defel. Am s-o returnez.
2026年1月31日
ProCook - Westfield London からの回答
Vă mulțumim pentru recenzia dumneavoastră.
Ne pare rău să aflăm că produsul nu a fost pe măsura așteptărilor. Vă rugăm să îl returnați în magazin, iar echipa noastră vă va ajuta cu plăcere în rezolvarea situației.
The staff are amazing easy to talk to…
The staff are amazing easy to talk to highly knowledgeable
2026年1月31日
Very helpful staff
Very helpful staff, provided very detailed and helpful advice! Ended up with an amazing pot!
2026年1月25日
ProCook - Westfield London からの回答
We appreciate you sharing your thoughts! We're so happy to hear that our staff was very helpful and provided detailed advice, and that you found an amazing pot.
ProCook - Westfield London からの回答
We appreciate your positive feedback regarding our great product and good customer service; we are so happy to hear this!
Just lovely to have a branch of Procook…
Just lovely to have a branch of Procook available to visit rather than buy on line.
2026年1月23日
ProCook - Westfield London からの回答
We're happy to hear that you enjoyed having the opportunity to visit our store. We appreciate you taking the time to share your positive experience with us.
Affordable quality -- doesn't disappoint
2026年1月24日
Great service
2026年1月24日
Issue resolved quickly and efficiently
Set as cold to 7s contained incorrect large frying pan, but very swiftly corrected when we returned it to the shop the next day. Thanks
2026年1月20日
ProCook - Westfield London からの回答
We appreciate you bringing the frying pan issue to our attention. We're glad we could quickly correct the error when you visited our shop. Thank you.
Very friendly and supportive
Very friendly and supportive, warm welcoming...
Pleased.. keep up the good Work...
I will definitely be back..
2026年1月18日
ProCook - Westfield London からの回答
We appreciate your kind words! We're happy to hear that you found our team friendly and supportive, and that you felt welcomed. We look forward to your next visit!
The staff - just brilliant
The staff - were excellent! Couldn’t have been more helpful - I was looking for a set of pans & they went through a number of options with me & I found what I was looking for - result.
2026年1月17日
Very pleased with my purchase does the…
Very pleased with my purchase does the job well when cutting foods, its lught an easy to hold
2026年1月17日
Staff member knew the products well…
Was greeted by an enthusiastic member and of staff who was knowledgeable about the product I wanted and listened to my requirements offering suitable options. I was given a practical demonstration and was allowed to handle and try the different utensils before making a purchase.
2026年1月20日
ProCook - Westfield London からの回答
We are so happy to hear that you had such a wonderful experience! Thank you for your kind words.
Helpful staff great selection in store…
Helpful staff great selection in store and so happy with my purchase
2026年1月16日
good service
2026年1月11日
ProCook - Westfield London からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service and products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Quality of kitchenwares are 5stars
Quality of kitchenwares are 5stars, I got want I was looking for and staffs very helpful, they checked all the products before pack to the bag. And they helped me to dropped our stuffs off at the taxi stand as I can’t carried all myself.
Thank you.
2025年12月16日
ProCook - Westfield London からの回答
We're happy to hear that you are satisfied with the quality of our kitchenware. We appreciate your positive feedback regarding our staff's helpfulness and attentiveness. Thank you for your review!
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