Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... もっと見る
所在地
所在地を変更Unit 1001, Montfichet Rd, E20 1EJ London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Represents great value in a small friendly store. You have to stop yourself buying too much but friendly staff and good to see IRL before you buy also. I did most my shop online weeks before but in pe... もっと見る
The staff at the Westfield Stratford store were very helpful. They were attentive without being overbearing. I usually avoid going into physical shops, but I will look forward to my next ProCook visit... もっと見る
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 1001, Montfichet Rd, E20 1EJ, London, 英国
4.8
優良
1009件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Westfield Stratford からの回答
We're happy you find our knife sharp and well-balanced! Thank you for your positive feedback; we appreciate it greatly.
ProCook - Westfield Stratford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great Products, Great Staff…
It’s a great store to buy quality products, without breaking the bank.
Along with the above, the thing that really impressed me was the quality of the staff. Hugely knowledgeable, friendly and eager to help.
A special mention for Saeeda, who took the time to listen to what we were after, and then offer her advice and insight into the products that would suit us. She explained the little differences between various products, and also (really helpfully) explained how to get the best out of them, and the aftercare required.
Saeeda is a real credit to ProCook!
2026年3月4日
ProCook - Westfield Stratford からの回答
We're glad you enjoyed your experience and found quality products at great value. We appreciate your kind words regarding our team's knowledge and helpfulness. We're especially happy to hear that a team member provided such excellent assistance. Thank you for your positive feedback!
ound staff to be very helpful and…
Found staff to be very helpful and knowledgeable about the products that they stock.
Great experience thank you.
2026年2月28日
ProCook - Westfield Stratford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and knowledgeable.
ProCook - Westfield Stratford からの回答
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
ProCook - Westfield Stratford からの回答
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
The layout of the store was very good
The layout of the store was very good. The staff were very helpful, explaing how a product works and drawing our attention to special offers.
2026年2月26日
ProCook - Westfield Stratford からの回答
We're so happy to hear that you liked the store layout and found our staff helpful in explaining the product and special offers. We appreciate your feedback!
The help and advice I was given was…
The help and advice I was given was excellent and he was very professional.he help me understand what I was buying.he very polite and friendly.
2026年2月26日
ProCook - Westfield Stratford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent help and advice and that our staff were professional and polite.
Staff were extremely helpful with…
Staff were extremely helpful with recommendations and helped me find the items I needed really quickly.
2026年2月23日
ProCook - Westfield Stratford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was extremely helpful with recommendations and quick assistance.
Great experience
Great experience, staff member was amazing, solve the problem, and gone above and beyond by holding on to my shopping until the end of the day as I was going into central London and did not wanted to walk with kitchen knives in my hand.
2026年2月21日
ProCook - Westfield Stratford からの回答
We're glad you enjoyed your experience. It's great to hear that our staff member was amazing and solved the problem. We appreciate them going above and beyond to hold your shopping for you.
ProCook - Westfield Stratford からの回答
We appreciate you taking the time to share your positive experience with our selection; we are so happy you enjoyed it.
ProCook - Westfield Stratford からの回答
We appreciate you letting us know our staff was friendly and the service great; it means a lot to our team.
Had a lovely unexpected 10 minutes…
Had a lovely unexpected 10 minutes cutting vegetables trying out some knives. Salesman was helpful, friendly and enthusiastic and I bought a knife from him.
2026年2月20日
ProCook - Westfield Stratford からの回答
We're so glad to hear you enjoyed testing our knives and that our salesman was helpful! Thank you for your purchase; we appreciate your positive feedback.
custom service was excellent.
2026年2月22日
ProCook - Westfield Stratford からの回答
We appreciate your positive feedback regarding our excellent custom service; we are so happy you are pleased!
Great quality and service
2026年2月20日
ProCook - Westfield Stratford からの回答
We appreciate your positive feedback on our great quality and service; we are so happy you are pleased!
ProCook - Westfield Stratford からの回答
We appreciate you taking the time to leave us this great review! We are so happy to hear you enjoyed our team. Thank you.
Very helpful staff
2026年2月20日
ProCook - Westfield Stratford からの回答
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Very disappointed
Very disappointed, have used the pan for light cooking omelettes etc all fine but yesterday was pancake day and the hot oil won’t come off the pan, I’m busy scrubbing it at the moment. I would put a photo of it but I don’t think I have the option.
I have an Amway Queen frying pan that is over 40 years old and still perfect so I am very disappointed with my 3 day old procook pan ☹️
2026年2月15日
ProCook - Westfield Stratford からの回答
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Amazing staff
Great staff and a good saleswoman, suggested amazing items that we ended up buying.
2026年2月16日
ProCook - Westfield Stratford からの回答
We appreciate you sharing your thoughts! We're so happy to hear that you enjoyed our staff and the amazing items suggested by our saleswoman.
I bought a small glass jug that was…
I bought a small glass jug that was much cheaper than the equivalent Pyrex jug. The staff were very helpful and friendly. I love the pro cook products and I can’t resist a visit to a store wherever I go!!
2026年2月15日
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