Represents great value in a small friendly store. You have to stop yourself buying too much but friendly staff and good to see IRL before you buy also. I did most my shop online weeks before but in pe... もっと見る
所在地
所在地を変更Unit 1001, Montfichet Rd, E20 1EJ London, GB
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レビュアーのコメントを見てみましょう
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... もっと見る
The staff at the Westfield Stratford store were very helpful. They were attentive without being overbearing. I usually avoid going into physical shops, but I will look forward to my next ProCook visit... もっと見る
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 1001, Montfichet Rd, E20 1EJ, London, 英国
4.8
優良
1003件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Westfield Stratford からの回答
We appreciate you letting us know our products are good and our service is calm; it means a lot to our team.
Super Friendly and Knowledgeable Staff :)
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and how she feels about each design etc. She was super knowledgeable, respectful and bubbly speaking to me as a customer. As someone who suffers from anxiety, this really helped me find what I was looking for whilst making me feel comfortable. Super grateful. I’ll definitely come back and buy more.
2026年6月30日
自発的なレビュー
Top Quality products at competitive…
Top Quality products at competitive prices and guarantee.. Wow ! I dont think any other brand beats that..
2026年6月27日
Helpful staff
Friendly and helpful staff at the store.
She helped me locate the product and discussed the advantages and disadvantages of each.
2026年6月20日
The store employees were very helpful
The store employees were very helpful. The store was well laid out and easy to find what I was looking for. The checkout was smooth. The product represented fair value.
2026年6月22日
ProCook - Westfield Stratford からの回答
We're so pleased you found our staff helpful and the store well-organized. We appreciate your positive feedback on your smooth checkout and product value!
ProCook - Westfield Stratford からの回答
We're so glad you enjoyed your shopping experience and found our staff friendly and helpful! Thank you for your kind words.
It’s really good quality and heavy and…
It’s really good quality and heavy and worth of money.
2026年6月20日
ProCook - Westfield Stratford からの回答
We're happy you found our quality and value excellent. Thank you!
Excellent customer service by the staff…
Excellent customer service by the staff members who were friendly, knowledgeable and engaging. I will be returning to the shop.
2026年6月15日
ProCook - Westfield Stratford からの回答
We're so glad to hear you had an excellent experience with our friendly, knowledgeable, and engaging staff. We look forward to your return!
very good service
I really liked the staff, they were very nice and helped me with my questions
2026年6月18日
ProCook - Westfield Stratford からの回答
We're so happy our staff was very nice and helped you with your questions. Thank you for your kind words!
From the moment I walked into the store…
From the moment I walked into the store the sales assistant greeted me with a friendly smile and asked if I needed any help while not being over bearing.
I knew what I needed but didn't know the professional name, I explained what I wanted and was give options and advice on each option once the sale assistant quickly identified what it was I wanted
A really lovely experience and staff
2026年6月13日
The customer service was brilliant
The customer service was brilliant, they were very helpful
2026年6月9日
ProCook - Westfield Stratford からの回答
We are so glad our customer service was brilliant and very helpful! We appreciate your kind words.
ProCook - Westfield Stratford からの回答
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Good Quality Products
The products which we bought are of very good quality and value for money.
2026年6月9日
ProCook - Westfield Stratford からの回答
We're glad you found our products to be of good quality and value. Thank you for your feedback!
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