Great Products! Easy View Store! Good Service! Cheerful, Knowledgeable, Ready to Help Staff! I have used the ProCook Store at the White Rose Centre for a Good few years and Never had A proble... もっと見る
所在地
所在地を変更Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
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The store/showroom experience was pleasant to navigate. It was helpful to be able to touch and try all the products. The products (I bought professional bi-ply pots and 2 frying pans), are wonderf... もっと見る
Very surprised at all product availability and the affordable prices will shop there more often staff very plesant first class service
Helpful staff and quality products. Bought number of products before this latest visit, all top quality at reasonable prices. A lot better than the cheap rubbish you see in supermarkets and discount s... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, 英国
4.9
優良
709件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and friendly staff
Very helpful and informative staff, polite and helpful.
2026年2月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very helpful employees
Very helpful employees, answered my questions happily and gave a demo of items.
2026年2月1日
ProCook - White Rose からの回答
We appreciate you sharing your thoughts! We're so happy to hear that our employees were helpful in answering your questions and providing a demo.
Rude comment
Asked about Bluelight, perfectly happy that it wasn't accepted on purchases under £30. Man who served me went on to say that they used to do Bluelight but "everyone was a teacher a few years ago" implying that anyone and everyone was using Bluelight.
I am a teacher currently on maternity leave and you have to prove ID to receive Bluelight. Just felt it was rude and misinformed.
2026年1月31日
自発的なレビュー
ProCook - White Rose からの回答
Thank you for your review, we have passed this over to the store to investigate further.
ProCook - White Rose からの回答
We appreciate you letting us know about the great service and friendly personnel; it means a lot to our team.
Excellent Service.
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grateful customer.
2026年1月26日
ProCook - White Rose からの回答
We're delighted to hear that a team member went above and beyond to find stock for you. It's great to know that you found them polite and professional. We appreciate your positive feedback.
Had a great experience in your store in…
Had a great experience in your store in the white rose. Very helpful staff and were able to peal a potato in stout with product 10/10 thank you
2026年1月21日
souper douper shop
2026年1月23日
Pleasant and helpful staff who got the…
Pleasant and helpful staff who got the balance of attention just right. Good to see products on display and in particular cutlery which we intended to buy.
Will definitely be returning in future as the prices seem very reasonable for quality goods.
2026年1月23日
ProCook - White Rose からの回答
We're happy to hear that you found our staff pleasant and helpful. It's great you appreciated seeing our products on display and found our prices reasonable for the quality. We appreciate your feedback and look forward to your return!
I had a fabulous shopping trip to Pro…
I had a fabulous shopping trip to Pro Cook White Rose Leeds. Nick was so helpful and kind advising me of which knives suited me and what pans suited my budget, He even too my products to the car for me I experienced royal service. Would highly recommend.
2026年1月21日
Very helpful staff
2026年1月19日
Had difficulty getting a suitable milk…
Had difficulty getting a suitable milk pan for Induction hob. Pro cook one was perfect.
2026年1月20日
Needed one item
Needed one item . You had it in stock. A member of staff asked if I could find what I was looking for.
2026年1月14日
ProCook - White Rose からの回答
We're happy to hear that you found the item you needed and that our staff was helpful. We appreciate you taking the time to share your positive experience!
ProCook - White Rose からの回答
We appreciate you letting us know you experienced quick service with a smile; it means a lot to our team that you had a great experience.
Really helpful
2026年1月11日
ProCook - White Rose からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - White Rose からの回答
We appreciate your positive feedback regarding our polite staff and cooking utensil selection; we are so happy you enjoyed them!
Rude staff
The female member of staff was considerably rude. The experience made me think twice before using this store again.
2026年1月7日
ProCook - White Rose からの回答
We're sorry to hear about the issues you've experienced and will pass this feedback over to the store.
Efficient friendly service coupled with…
Efficient friendly service coupled with a promise of a 10yr guarantee-just really good value and quality.
2026年1月8日
ProCook - White Rose からの回答
We appreciate you taking the time to share your experience! We're so happy to hear that you found our service efficient and friendly, and value our guarantee.
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